Last week we bought a hypnos exmoor mattress from Leekes in Cheltenham. We were helped by the lovely Fahimeh whose customer support was just great. We had done a lot of research, but still had fina... Voir plus
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It is a high quality department store that has a huge range DIY, household, gardening and clothing. We had purchased carpet and a chair on our first visit and dealt with a nice gentleman called Gorden... Voir plus
Visited the Cheltenham Store today looking for a new sofa for my mum and all of the staff there were extremely polite, friendly and professional. Fahimeh eventually served my mum and she couldn't h... Voir plus
Visited the Melksham store on the 16th of August, Jeremy at the tills was very helpful, signed us up to the Leekes card and explained all the benefits; the card reduced the price by 40%, great saving.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With five stores in South Wales, the West Country and the Midlands, Leekes are home experts, offering everything for your home under one roof for over 120 years. From furniture to flooring and bathrooms to accessories, there’s an extensive choice from leading brands as well as unique and exclusive collection.
Coordonnées de contact
Leekes Ltd, CF72 8PN, PONTYCLUN, Royaume-Uni
- 0333 222 4120
- customercare@leekes.co.uk
- www.leekes.co.uk
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Lots of choice in a nice showroom
Lots of choice in a nice showroom. None pushy sale staff. Guy was very helpful and eased our sale with out waiting our time.

Réponse de Leekes
Great customer service
Had to go to Leekes Bilston to sort out an issue. Dealt with Sue..very helpful, knowledgeable and polite. Nothing too much trouble and issue resolved.
Great customer service from start to finish.

Réponse de Leekes
Excellent service
Overall my experience with the whole thing was amazing, right from when Jeremy designed the kitchen to the installation of the kitchen with Richard and Rhys. The delivery of the kitchen from Leekes all arrived on time. Everything went like clockwork from start to finish. I am very happy with my kitchen ☺️ . I would definitely recommend!

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Needed a new bed
Nathan in the bed department at Leekes was very helpful and knowledgeable. He took the time to explain the different options and made the whole process much easier. Highly recommend if you’re looking for a new bed!

Réponse de Leekes
We had a very successful visit to…
We had a very successful visit to Leekes of Bilston earlier to find a new dining table and chairs. Kevin approached us soon after our arrival and accompanied us to the relevant area of the store. He explained that, as a new member of staff currently under training, his colleague Sue would join us.
Kevin soon found the table we had seen online, which we decided straight away to order, along with the very comfortable, stylish chairs which we had not spotted on the website. What a great price we were offered in the sale too.
Many thanks to Kevin and Sue for their pleasant, down-to-earth approach in taking us through the order process and explaining the terms of the 5 year protection plan.
We first visited Leekes in 2023 when we purchased a three-piece suite, which we have been delighted with. It was well worth a second trip down from Stafford today!

Réponse de Leekes
New guest bed
Decided that it was time to get a new bed for the guest bedroom. Did the usual online search for prices as a guide to what to expect when we got to the shop. Bed buying needs to be done in store so they can be tested for comfort.
Leekes was competitive on price and had a good range to choose from. Was guided through the choices by a very helpful sales person called Fahimeh.
Excellent service and will be going back when we move to our new house for more items.

Réponse de Leekes
Human contact with caring wins!
Firm guidance given by Donna is if she was on our side, empathy.
We told her what our concerns were and she helped find the solution and method, all at the right price

Réponse de Leekes
Liam helped us today
Liam helped us today, it was such a pleasure to deal with him. He was knowledgeable, effective and friendly.
He understood immediately, what action needed to be taken with our order.
Kept us informed throughout and resolved things promptly and efficiently.
A credit to the company.

Réponse de Leekes
Stephen Williams
Stephen Williams / Phoenix kitchen we are absolutely satisfied with work done from start to finish the result fitted kitchento very standard and also completed on timely manner and tiling was done by Phoenix at very high standard professionally we would recommend Stephen and Phoenix team for fitting kitchen thanks for such a fantastic job well done.
Naaz

Réponse de Leekes
Dog friendly.
Now you are dog 🐶 friendly we took our boy Chester to look around and ended up spending £150.00 which we would not have spent if we could not have taken our dog. Thank you so much for allowing this . I must mention fantastic service from Bev who helped us with a Joseph Joseph kitchen bin . She was amazing, please let her know we was grateful for her help.

Réponse de Leekes
I visited Leekes in Melksham to discuss Bathroom renovation.
I visited Leekes in Melksham to discuss changing my bathroom and to get ideas.
Stacey (I think Brothwell) couldn’t have been more helpful. She took time to go through what I wanted, came up with suggestions for the shower unit that I hadn’t thought about and made an impressive layout picture as to what the bathroom would look like.
Wonderful service and Stacey was so pleasant and professional to deal with.

Réponse de Leekes
Leeks in Bilston good experience assisted by Donna.
We appreciated the time Donna spent patiently going through options for us on our first visit a few days ago.As your sale has just started we decided to come back to see her and check on the sale prices and she again was cheerfully helpful in taking our order for a settee and armchairs.Thankyou for your help Donna.

Réponse de Leekes
Leekes Kitchen purchase plus Gemini Kitchen fitting
Having recently purchased a kitchen from Leekes of Llantrisant, I could not be happier from start to finish. I initially met with one of the kitchen designers, Pete Kennard who was very accommodating and approachable. Listening to my ideas and making note of my budget. Pete’s design completely blew me away, making my decision to go with Leekes easy and final. Pete is a very talented designer.
A few months later Gemini Kitchen Installations arrived to fit and take delivery of the kitchen and appliances. Richard and Rhys from Gemini Kitchen Installations co-ordinated delivery of the kitchen and appliances with exquisite professionalism and reliability. The whole experience ran like clockwork and the quality of their workmanship was incredible and to a high standard. Arriving on time every day, keeping me informed and keeping everything tidy before leaving at the end of the day, leaving me feeling stress-free.
Their attention to detail was amazing especially the workaround completed with the boiler cupboard. They were an absolute pleasure to be around and gave great advice. An excellent service and would most definitely recommend.

Réponse de Leekes
My Leekes Kitchen Journey Smoothed
Having purchased my kitchen from Leekes, I found there were a lot of moving parts from chasing down parts of my initial order to understanding how it all comes together on the delivery day and what is required and when.
Karen’s (John) expertise, professionalism and customer service was second to none. She chased down parts of my order that others failed to do, was exceptionally fast in responding to any queries I have had, I simply could not ask for a more empathetic, professional, true to her word person if I tried.
Karen you have made such a difference to my kitchen journey I cannot begin to tell you. THANK YOU SO MUCH!

Réponse de Leekes
Helpful, Professional & Knowledgeable...
Hi, I've just ordered a lounge suite from the Cheltenham branch, & had exceptional service from Fahimeh, who was not only knowledgeable but very helpful in trying to choose the right suite for us, when initially we had very little idea.

Réponse de Leekes
Great service
I had my sofas delivered this wed 18th March and I would just like to say how happy I was with the delivery service received and the team that delivered Dean and Stefan were very polite and came into my property took their shoes off before entering my living room with my new sofas put them where I wanted them to go and also took packaging off and took it away to recycle
A Very happy customer

Réponse de Leekes
I attended Leekes Melksham as a Support…
I attended Leekes Melksham as a Support Worker for an elderly lady. The staff were polite, caring and very helpful; particularly Katie. She arranged for her colleagues to go above and beyond to find and print a voucher for my client which we had been unable to find on her email. They then proceeded to bring downstairs items she wished to look at because the lift was out of order.

Réponse de Leekes
Excellent Service
I found the very dining table ,chairs and sideboard I have been looking for.
Thanks to the help and knowledge of Donna , I not only got what i wanted but a very good price too.
Thank you very much.

Réponse de Leekes
The best kitchen fitter, quality workmanship at a reasonable cost.
Love my modern shaker style kitchen and my rating goes to Phoenix kitchen fitters. Steve and his daughter Phoenix were a pleasure to be around, they answered all my queries professionally and had amazing suggestions to enhance the look of my kitchen. Very professional company but friendly and approachable, nothing was too much bother. Workmanship of a very high standard, perfectionism being present in all they do. They laid a new floor, fitted the kitchen, fitted all appliances, and glass shelving and fitted some new doors. One very happy customer, highly recommend using Steve proprietor of Phoenix kitchens and bathrooms. Regards Julie&Mike

Réponse de Leekes
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