Legal Ombudsman Avis 

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Noté 1 sur 5 étoiles

They don’t care, don’t listen, not bothered! I’m still fighting my insurance company despite the third party insurance saying the excepted full responsibility for the accident. I’ve been to... Voir plus

Noté 1 sur 5 étoiles

No complaints against solicitors illegal & unecessary unwated actions. None resolved. 10 yrs ago cont'd ovr 2yrs all working from home most very abrupt, undermining, discriminate all left outstanding.... Voir plus

Noté 1 sur 5 étoiles

Bulllied and harrased by a partner at a law firm and the legal ombudsman couldn't care less. they are happy for abuse of power and private citizens to be harrassed and manipulated by lawyers with exte... Voir plus

Noté 1 sur 5 étoiles

What a total disgrace. A firm inflated my abortive bill by 300% after I made a complaint to them. The Ombudsman decided that the inflation was justified because they continued to work on my case after... Voir plus

À propos de l'entreprise

Informations provenant de diverses sources externes

We are a free service with the power to resolve service complaints between consumers and lawyers, barristers and claims management companies (CMCs).


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396 avis

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55 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Don't expect any form of justice

Don't expect any form of justice, no matter how much evidence you have, most cases get thrown out without ANY investigation. The initial "investigator" knows that the Ombudsman won't take it further so should say so at the start, they are so arrogant, it's just a game. Any small offer will be deemed as fair from the law firm and the Ombudsman uses the 5.7 clause to dismiss the case without looking at it because of this. They have a lot of complaints and it's no wonder when nothing is done to rectify the law firms shocking behaviour, in particular dishonesty. The law firms know this to. The whole system is broken and it's the same with every other regulatory body as well right now. There is no appeal, judicial review is the only way forward. They even limit and control complaints on their own service, it's a total racket and makes a mockery of any form of justice.

15 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Leagal Trashman

After waiting more than 8 months for an investigation into incompetence with our ex solicitors.
No help whatsoever despite strong evidence charges were not investigated or explored, not even progressed to the actual ombudsman.
This is one government agency that needs closure and remove financial support from the taxpayer!!!

13 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

AS A VULNERABLE CUSTOMER CHAMPION AT THE LEGAL OMBUDSMAN I AM ADDING TO REVIEWS OF ALL THESE GOVERNMENT SCAMS AS A SURVIVOR OF THE WORST CRIMES AGAINST HUMANITY AND CORRUPTION

AS A VULNERABLE CUSTOMER CHAMPION (FOR A SECOND TIME!!!) THE LAST TIME THEY TRIED AND FAILED TO GET ME COMPENSATION FROM CRAMP AND MULHANEY WHEN A SOLICITOR SAID I SHOULD PLEAD GULITY TO POLICE ASSAULT ON ME WHICH CONFUSED HER AS IT WAS A WELFARE CHECK ON BEACHY HEAD!!!...I HAD BEEN PUT THROUGH ENDLESS HOMELESS TORTURE OVER 8 YEARS TO DATE WHICH IS TOO MUCH TO GO INTO.) I AM GETTING THROUGH ALL THESE GOVERMENT OMBUDMSAN SCAM REVIEWS. DAN SAXBY FROM CORRUPT BRIGHTON HOUSING TRUST HAD TOLD ME TO GO THE LOCAL GOVERNEMNT AND SOCIAL CARE OMBUDSMAN FOR COMPENSATION AS THEY KEEP ARRESTING HOMELESS PEOPLE...THAT WAS A SICKENINGLY EXHAUSTING PROCESS JUST LIKE THIS ONE; I HAVE NOW BEEN THROUGH THE LEGAL OMBUDSMAN PROCESS AGAIN AS A VULNERABLE CUSTOMER CHAMPION OF ENDLESS EMAILS AND PHONECALLS AND MONTHS FOR NOTHING BUT LIES AND COVER- UPS OF THE MOST HENOUS CRIMES AND FAILINGS (THAT IS THAT THE LAW FIRMS DO NOT MIND A BIT OF POLICE BRUTALITY, INJURY AND HANDCUFFING ON A DISBALED ADULT HERE AND THERE.) I AM CURRENTLY IN THE PROCESS OF PUTTING A LANDLADY IN PRISON AFTER BEING BEATEN OUT OF MY HOME AND THREAT OF BECOMING A POLITCIAL PRISONER FOR REFUSING TO CALL MY TRANSGENDER SISTER A MAN; I AM TAKING THIS TO THE STREETS TO SPEAK OUT AND HUMAN RIGHTS ALLEGANCE. I HAVE A SURVIVOR'S STORY; TO STICK TO THE POINT OF THE RECENT LEGAL OMBUDMSAN INVESTIGATION, AFTER MONTHS OF INVESTIGATING WHY LAWSTOP ALLOWED MY EMERGENCY ACCOMMODATION TO BE TAKEN WITH A THREAT OF POLICE FOR REFUSING TO TAKE A DERELICT FLAT; AFTER A SOCIAL WORKER SAID IF THE FLAT WAS UNSUITABLE, SHE WOULD FIND ME SOMWEHERE ELSE, SHE LEFT HER JOB AND THE PARALEGAL AND HER MANAGERESS AT LAWSTOP ALLOWED MY ONLY ROOF TO BE TAKEN FROM ME AS A DISABLED ADULT. EVEN BRIGHTON HOSPITAL COMPLAINED. IT WAS DISGUSTING AND PREMIER INN ABUSED ME AND PACKED UP MY SUITCASES WHILST I WAS IN HOSPITAL AFER SELF FUNDING FOR A MONTH THERE. MONTHS AND MONTHS OF SEFLF FUNDING HOTELS AND SNET ALL THE WAY INTO THE COUNTRYSIDE ONLY FOR THE COUNCIL TO FUND JUST ONE NIGHT IN A TRAVEL LODGE WHILST I, ALONG WITH MY PARTNER WHO NEGLECTED SPENT THOUSANDS OF POUNDS OVER 8 YEARS INCLUDING BACK PIP. LAWSTOP, THE COUNCIL AND THE LEGAL OMBUDMSAN INVESTIGATOR SENT EMAILS COVERING THEIR BACKS WITH DISGURTING LIES AS PER USUAL, NO ACCOUNTABILITY. THE UK AND IT'S GOVERNMENT IS FINISHES AND FAILING US THE PEOPLE. I was threatened out of my emergency accommodation with Police in Newhaven in November 2023 but the Legal Ombudsman Investigator finished 'investigating' (lying and fobbing off) a few months ago. I used Lawstop in April 2023 after I was beaten out of my brand new 'supported' flat by Police homeless in March 2023 after distress at my Father's death, after the Local MP caused me to be assaulted after instructing me to go the council AFTER saying he would help me AFTER ignoring my online application in March 2022 after 9 months of self funding the Cavendish Hotel AFTER EASTBOURNE BOROUGH COUNCIL PROTECTED DANGEROUS CRIMINALS WHO ATTACKED ME IN COUNCIL ACCOMMODATION e.t.c e.t.c e.t.c....there is too much to say!!!! it is endless.

12 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Solicitor admits in writing to failing…

Solicitor admits in writing to failing to review our written documentation when agreeing to to do so.
Failed to insert the mandatory statement of truth as per CPR rules
Judge naturally rejects the submission.

We're charged twice to resubmit the SAME docs due to the Ashley Taylor Legal Limited failure which they admit writing. They've apologised yet refused to compensate ? Why?
Yet the Ombudsman says no errors were made ie no compensation is due !!!

8 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolute joke in my opinion.

Absolute joke in my opinion.

Take 2 years to even look at a complaint and then will not investigate most of the complaint because they give all of the benefit of doubt to the solicitor without investigating. They appear to have no interest whatsoever in looking at the facts or understanding the actual complaint their priority appears to be simply to find the quickest or easiest way to dismiss a complaint on the basis that its outside their scope. No sign that they want to investigate wrongdoing or serious failures in service. They appear to just want to get rid of the complaint without investigation

27 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Same folk operating the criminal…

Same folk operating the criminal organisation Solicitor Regulation Authority. Criminal solicitors protecting each other's interests.
Didn't bother even looking at my complaint - told me they were inundated with complaints.
Tick,tock,tick,tock,tick,tock.
TIME'S UP FOR YOU ALL.

9 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Injustice they do not investigate they dismiss !

They do not gather evidence from the solicitors sadly and when you challenge them they dismiss you. They are based on their own opinions rather than facts and evidence. They sadly are solicitor biased and wont even ask them for evidence even if it is a solicitor rule which solicitors must follow, They actually dont care at all which very scary for the public as you wont get justice as they do not investigate! It is sadly corrupt!

29 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Transparency? Honesty? Forget it. Justice? No. Aggressive, biased, dangerous and harmful

Interesting to see that other people have also found the LEO have aggressively pursued them or blocked them for simply criticising them on twitter. They're just another corrupt layer of a corrupt legal system.

Shockingly, utterly, disgustingly bad - they don't follow their own guidance, the level of bias against complainants is off the scale, and beware because if you challenge them they will pursue you by any means with threats, dealing with the LEO has left me suicidal. They piled harm upon harm.

19 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

A total waste of time. This is not what anybody would call an ombudsman.man.

I had a barrister through Clerksroom who just did nothing, called none of my witnesses, did not cross examine any of my opponents witnesses and just ran off with £7,000, most of my last few savings.
My case involved fraudulent signing of documents by a solicitor.
I had been running the action as LIP for 5 years but wanted a skilled professional for the 2 day trial (which actually lasted for 2 hours).
I wrote to the barrister who arrogantly replied that his role was only as a mediator and he had acted 'in my best interests'.
I am over 100 years of age.
Seems my best interests involved my life savings of over £200.000 and my house and land valued at £600,000 + ending up who knows.
Clerksroom didn't want to know and sent me to this lot who are just there to kill off any complaints, methods are detailed by other contributors. It is actually a very cruel system as it gives long drawn out and painful hope of a resolution where none exists.

8 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Waste of time and energy

Dealing with this so-called 'regulatory body' was an absolute waste of time and energy. Despite presenting detailed, irrefutable evidence that clearly highlighted the negligence and fault of the legal firm in question, the Ombudsman chose to dismiss the case.

It took about three explanations to get the person investigating to even understand the issue. Then, instead of taking meaningful action, they chose the easy route—turning a blind eye to obvious wrongdoing.

It seems they're more invested in sitting back and doing nothing than in upholding justice for ordinary people.

25 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

discriminative and nil mgt How can a government put in place such …

We went Meaby and co Dorking dec 2020
desperate took 5 Rogue traders cases one effected the electrics and every room in our home so were in danger and the stress was immense
we chased our cases they mixed letters ,evidence they sent letters to wrong adress wrong expert ,never got libilty insurance rogues liquidated their companies before these had done a stroke of work of cases in nearly a year so we had to lodge one case they charged for !!
we were taken to court after we won due to wrong letter to claim.
But charged £30 k !!!
when we challenged them they terminated our contract to cover up
PR admitted the bill was wrong we have this recorded for our records

They then played games weeks and months and two 1/2 years later with myself and the ombudsman results shocking
my cptsd has been so poor with stress loss of my life had to endure major surgery and this as well

How can a government put in place such unequal unlawfull unprofessional not fit for purpose appauling
service

no wonder the solicitor s are having a absolute laugh at us all as the public and court system
SRA had 2 referels and nothing

seems i got told we do not have to follow equality law reasonable adjustments
we don’t have to treat you equal to a non disabled person
non following of clients best intrest charge what you like get client to chase on case great way to raise costs fraud !!
you live in danger you change cases 4 times to hide how serious this case is
yet 50 files they expected myself cptsd and disabled to be able to represent myself
they refused to look at files resused recording s refused face to face due my disability
we do not follow sra principals
no you can’t speak to why mgt so we can hide it all
we do not allow reasonable adjustments we can do what we like basically block you
Explain 22 july logged priorty and my disability yet then ……
please explain how legal ombudsman have changed case officers 4 times to cover up i believe. This in it’s self it’s discrimination and appalling safeguarding.
no mgt !!!!!
So anyone please reading this please contact as talking to loads i have recorded and documented case officer s
lies and i will be looking at anyone with sharing stories my mp Alistair knew as well labour mp yet seems no action happened
so 5 cases all handled so badly
lost thousands and one case the rogue took us to court due to bad work
30 k. solicitor gets paid wow
we get £750 lol what s corupt country we live in any journalists will be talking to
yet recording the firm apologies to us but still want 30 k
i can’t fight to show the true picture as it seems fraud and corruption is it is
we live i. hope but we know they will not get a hard time like us as the clients
legal insurance Arc monthly reports these were not carried out ……. Aviva investors money

8 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Corrupt and cannot take criticism

The twitter account of the Legal Ombudsman blocked me after I criticised them. This even demonstrates what kind of an organisation this is.

Yet the LeO still claims that they are transparent.
Please go to their twitter account and criticise them there. I want to see how much time they are willing to dedicate to silence criticism against them, while trying to back up solicitors.

16 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

The Legal Obudsman supports fraud…

The Legal Obudsman recommended I take my Conveyancer to Court as they were not able to carry out the duty entrusted to them. The Legal Ombudsman Should pay all court fees and Barristers fees on my behalf and claim ti back from my Conveyancer. Instead they side step the issue and create distrust in the legal system that will eventually create Civil War as the Rule of Law is not respected or adherred to by the Legal Profession FRAUD on anational scale, have just received advise to make a judicial review against these supporters of legalised fraud the whole UK Justice system needs a judicial review by a non free Mason judge

31 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible service and waste of time

Terrible service and waste of time. This is minus one. and effort. I should have read their review before taking a case against Carpenters group to them. They failed to address my presentation and either ignored my evidence or failed to review it properly. This was evidenced in their conclusion. I had to refer them them to it but they stuck to their conclusion. They are clearly out to protect and support the firm.

15 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

CORRUPT TO THE CORE!

Do not even bother bringing your complaint to these pathetic and useless frauds, THEY ARE ENABLERS OF INJUSTICE AND MISCONDUCT. The Legal Ombudsman as is the case with the bar Standards Board, are the very same people you're complaining about.

CORRUPT TO THE CORE!

1 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

They are more focused on the case failing.

To anyone reading this please think twice about bringing your case to them. I really don't say this to put anyone off, but just to say this might cause you unnecessary stress.
You will wait for weeks and when they eventually get to your case (as in mine) they may point out and look at all their reasons not to investigate.

I recognise in my case that my complaint was out of date for them to look at, but the next point that was peculiar, is that the Legal Ombudsman considers that the unprofessional way I was written to by a the Firm in my case is acceptable and "They did nothing wrong".
They didn't even look at both of my letters in the first instance and had already decided the firm did nothing wrong so I mean there's that.

They are more focused on making a case fail than to investigate. In my case they sided with the Firm without saying they sided with the Firm without an investigation stage.

So as stated I did not get to the investigation stage but I now believe those that do manage to get their case over that hurdle face an impossible task.
We all need better than this.

26 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Utter farce

Utter farce. If you believe, as I did, that this organisation is independent of the legal profession, unbiased and in place to ensure the consumer receives a fair service, forget it! They literally have no idea, and as such should be disbanded.

13 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Waste of time

Please don’t waste your time using this organisation. Even if the company admit liability the compensation doesn’t even cover the cost of your time completing forms and the many emails chasing them up.
The consumer needs somebody on their side

9 septembre 2024
Avis spontané

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