Leisure Lakes Bikes - Cheltenham Avis 

Difficulties to obtain stock to fulfill my order but I have been contacted by the store and kept updated.

Excellent service built and despatched my bike exactly when the said and delivered by their own staff on time.

Great service, great products and more importantly great advice.

Great experience from this company cant recommend enough. I purchased the wrong bike online, phoned their customer service line and they amended my order within seconds. I then collected the bike next day no hassle at all. The staff in store were very helpful and had great advice.

Fast and friendly especially given so busy in the run up to Christmas

The click and collect service was really quick and the quality of the bike was great. There was a small paint chip in the bike and I was really impressed at how the guys at Leisure Lakes handled it. I could keep it and get £75 off, or have a new one delivered. It's so refreshing to get honest and speedy service.

Fantastic customer service. Would recommend to anyone. Went above and beyond to get the bike delivered in time for my sons birthday. Amazing, I could not recommend anymore.

Great service, I was recommended a terrific bike at the right price.

Very helpful and informative couldn’t speak high enough of the staff

I had my heart set on a Cube Kathmandu which was difficult to find in stock. Luckily, Leisure Lakes Bikes had one in stock at Daventry and transferred it to Cheltenham which was nearer to me. I found the staff at Cheltenham very helpful and knowledgeable. I discovered on my return home that there was a couple of issues with the bike and contacted the company. I dealt with Pete the store manager at Cheltenham and he was very apologetic and offered a very generous good-will voucher which I accepted. In all a good company to do business with and excellent customer service if things go wrong.

Excellent service by everyone

Ordered a fox helmet online but it was too big for my son, went to Leisure Lakes bike Cheltenham and was changed to the correct size straight away. Staffs are so helpful and polite. Highly recommended 5 star.

Always leave here having received A1 service!

Brilliant and helpful guys at the cheltenham branch, they were quick to answering my questions when i found an issue with my bike but i was compensated generously, couldnt ask for more. spot on

Brilliant place staff have always been super helpful and welcoming also everything is presented well

very helpful and knowledgeable, with a great range

Ordered a bike online. It arrived on time and in good condition. Tracking information made available. I appreciated the tubeless conversion. Saved me a potentially messy job and got 2 inner tubes in the box.