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Lisez les avis des autres

Noté 5 sur 5 étoiles

Quickly service and quality Always buy on the website, it's easy and quick, you can find all what you need for your eyes, the delivery is amazing and very fast

Noté 5 sur 5 étoiles

I have used this company many times now. Recommened through Martin Lewis brill! Not only are they much cheaper but their delivery is even quicker than my local opticians who often took up to 3 weeks... Voir plus

Noté 5 sur 5 étoiles

I ordered my contact lenses after purchasing an amazing deal on Groupon. They're perfect and at an amazing price! Came within a few days too! I would definitely recommend to other buyers and I most ce... Voir plus

Noté 3 sur 5 étoiles

The only reason I have had to only give 3* rather than 5* is that I had to chase as I hadn't received a week after the dispatch email. Customer Service helpful. Arrived the next day but in a Post Offi... Voir plus

À propos de l'entreprise

  1. Fournisseur de lentilles de contact

Informations provenant de diverses sources externes

Lenson.com was founded in 2004 and our head office is situated in London and our warehouse based in Stockholm, Sweden. Our goal is to offer the markets most customer friendly promotions and services in eye and vision care. We joined the Glasses Direct family in 2012 to offer UK customers the same excellent level of service, and great prices that they have become used to at Glasses Direct.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,5

Tous les avis

(4 149)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Late delivery

Nothing worse than a late delivery. Was estimated to arrive 5 business days after purchase but it's been probably 9 now. I'm leaving for a water polo tour in a couple days and am forced to play blind unless my lenses arrives (if it ever does).

25 mars 2017
Avis spontané
Logo de Lenson.co.uk

Réponse de Lenson.co.uk

Hi Brandon, thanks for your review! We are very sorry to hear that your order was not delivered to you yet. As far as we can see it should have been delivered to you by Royal Mail already. We kindly ask you to get in touch with our customer service so that we can help your further. Our apologies for the inconvenience!

Noté 5 sur 5 étoiles

Legit

I have used this service with lenson a few times and never had any problems. Would recommend using them rather than high street optometrist

24 mars 2017
Avis spontané
Noté 4 sur 5 étoiles

Affordable

Bought daily lenses ..very affordable using groupon voucher and got a 25% off next purchase which I was delighted with this as contact lenses can be pretty pricey!
Only down point is postage quite steep.

24 mars 2017
Avis spontané
Noté 3 sur 5 étoiles

Professional reception but ordering issues

The communications with staff was always prompt and clear. The problem however is in the ordering. You should not allow people to order stock that you do not have available. This is rather like false advertising. Then when the stock was slow to be filled the company had now way to order only part of the order. This is ridiculous and a waste of email time. If you were kind enough to offer a 10% discount due to the order being late why not instead put that savings towards a second shipment cost. Makes much more sense and something as important as contact lens would not be missed in the waiting period. Rethink your services!

24 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Great service and delivery

Used this site for some years now never had any issues with the products and delivery charges and times are very good. Send lots of customer loyalty voucher codes too such as free delivery or volume discounts.

23 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Clear to see!

Refreshing to find a company that actually does what it claims to do and with such ease. Very user friendly site allowing easy ordering and management of my contact lenses.

23 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I have used this company many times now. Recommened through Martin Lewis brill! Not only are they much cheaper but their delivery is even quicker than my local opticians who often took up to 3 weeks to take delivery of my preferred lenses.
After care service is also excellent. They were also very prompt to replace a part order that went missing due to delivery damage.

23 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Fast and accurate

Webpage was easy to use, the order arrived really fast and it was exactly what I ordered, plus I didn't see any other pages with better prices. Really happy!

22 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Great service

Always used the big branded opticians in the past and found Lenson through a quick search and what a find! Quick, simple and a great service, I will be coming back.

21 mars 2017
Avis spontané

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