Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Quickly service and quality Always buy on the website, it's easy and quick, you can find all what you need for your eyes, the delivery is amazing and very fast

Noté 5 sur 5 étoiles

I have used this company many times now. Recommened through Martin Lewis brill! Not only are they much cheaper but their delivery is even quicker than my local opticians who often took up to 3 weeks... Voir plus

Noté 5 sur 5 étoiles

I ordered my contact lenses after purchasing an amazing deal on Groupon. They're perfect and at an amazing price! Came within a few days too! I would definitely recommend to other buyers and I most ce... Voir plus

Noté 3 sur 5 étoiles

The only reason I have had to only give 3* rather than 5* is that I had to chase as I hadn't received a week after the dispatch email. Customer Service helpful. Arrived the next day but in a Post Offi... Voir plus

À propos de l'entreprise

  1. Fournisseur de lentilles de contact

Informations provenant de diverses sources externes

Lenson.com was founded in 2004 and our head office is situated in London and our warehouse based in Stockholm, Sweden. Our goal is to offer the markets most customer friendly promotions and services in eye and vision care. We joined the Glasses Direct family in 2012 to offer UK customers the same excellent level of service, and great prices that they have become used to at Glasses Direct.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(4 149)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

One star is too much

Still waiting to receive my lenses. Contacted customer services and was told I needed to wait longer. I'm not happy at all and will be returning to my old contact lense seller.

21 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Easy to order. Competitive price with Tesco's whom I normally order from. Delivery within three days of ordering, much quicker than Tesco's when I normally have to wait at least a week before delivery. Will definitely use again.

19 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Excellent service and fast checkout! This was the first time I have ordered and will definitely order again! Thanks :)

19 mars 2017
Avis spontané
Noté 1 sur 5 étoiles

Didn't receive my order

I wouldn't recommend using this service as you won't receive your item. Shocking delivery service.

18 mars 2017
Avis spontané
Logo de Lenson.co.uk

Réponse de Lenson.co.uk

Hello Antonio! We are sorry to hear that your order had not arrived. Our normal delivery time is 2-5 working days and we apologise that your order did not arrive within this time. We always report the lost deliveries to the post for further investigation. We can see that you have been in contact with our customer service and a settlement has been issued. Please contact us again if you have any further questions or feedback, we are happy to help. Have a nice day!

Noté 5 sur 5 étoiles

Excellent!!

I received my lenses straight away, even earlier than I expected.
I got texts informing me of my order, the date they were sent out, and the
date they would be delivered. Superb service. I will definitely recommend
Lenson.co.uk and use them again. Many thanks.

16 mars 2017
Avis spontané
Noté 1 sur 5 étoiles

Next day delivery?

Over a week and still not arrived

16 mars 2017
Avis spontané
Logo de Lenson.co.uk

Réponse de Lenson.co.uk

Hi Chloe, thanks for your review! We can see that your order was supposed to be delivered to you latest by yesterday. Our delivery time is always 2-5 working days. We kindly ask you to get in touch with our customer service so we can help you with your missing delivery: https://www.lenson.co.uk/customer-service/

Noté 5 sur 5 étoiles

Reliable and great value!

As a regular costumer I recommned Leson to my friends and family. They offer quality contact lenses, always at a discounted price. The click and reload email service is a handy reminder for me. so I never run out of contact lenses. Orders always arrive before the predicted delivery dates. Id rate Lenson 10/10 everytime.

15 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Very Great service, fast delivery and easy to order. Though I haven't the tried the lens yet to see how comfortable they are.. but I think they look great anyways.

15 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Great

arrived within 5 days as stated, good quality lenses

14 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

First class

Excellent price and service,saved a third on my optician prices

14 mars 2017
Avis spontané
Noté 4 sur 5 étoiles

Great

Great service so far...... just hoping today's order arrives before Friday!!! As I'm in dire need of my lenses for the weekend.... though I had a box spare in bathroom.... but I didn't 😬😬

13 mars 2017
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus