Placed an order with their sister company Cans and Fans, will never do it again. They lost the order the first time, I finally got a human to answer 8 days later. Their AI chat function is glitchy. On... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The problem with Light Bulbs Etc is that they have a terrible return policy. First, customers need to call and get permission to return an item. Second, no shipping label, and you will have to pay for... Voir plus
Was hoping for a good experience but...was shipped more expensive bulbs then I ordered which I couldn't use, now waiting for the correct order to arrive, not good for a first time customer.
My $26 light bulb is floating around somewhere. I think this is the USPS that fell down on the task but Light Bulbs, Etc. has never followed up. It'd be cheaper for me to just buy another lamp.
À propos de l'entreprise
- Magasin de luminaires
- aussi dans
- Magasin de meubles
À propos de Light Bulbs, Etc
Informations provenant de diverses sources externes
Light Bulbs, Etc was founded in 1987 by Robert J. Black- our owner and leader for 22 wonderful years. Bob had a talent and a passion for sales and opening his own business was his dream. Bob had been in the lighting industry for years and he knew that he could sell lighting products. It was time to make this his family business! (The family legend goes that Bob wanted to sell something everyone needed, but he didn’t want to be a toilet paper salesman, so light bulbs it was!) Our company started with two employees in a small office and warehouse. One of these employees is still with us today!
Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.
-The Light Bulbs Etc. Family
Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.
-The Light Bulbs Etc. Family
Coordonnées de contact
14821 W. 99th Street, 66215, Lenexa
- 888-757-9591
- tracy@lightbulbsdirect.com
- www.lightbulbsdirect.com
1,1
Mauvais
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Long Neck Light Bulbs
This is the 2nd time I've ordered these type of bulbs from this company. The bulbs are just as advertised,,,long life and you can't beat the price. They were received in a timely manner in good condition. I will always do business with this company. AAA+
21 mars 2016
Avis spontané
The best kind of customer care combined with quality product.
The Chat help was amazingly good. I questioned the brightness between a specific incandescent bulb and its LED counter part. Tracy(?) offered and did, right then, go and get one of each bulb, but them in a displayed, turned them on, took a photo and posted it as part of our chat session. I could see that the LED was very good for my needs. I ordered 8 of them, a small order, it was filled and shipped immediately at a very reasonable shipping fee. The bulbs arrived in a reasonable time and they look and function just great.
It is the Best to be able to purchase from a family-owned business where they really care about meeting their customer's individual needs.
20 mars 2016
Avis spontané
quick delivery on product I needed
Ordered special bulb that I could not find quick delivery with the bulb I needed Thanks
20 mars 2016
Avis spontané
excellant
Had a very hard time findin replacement bulbs for ottlite-this site had the bulbs and order process/delivery was flawless thank you
19 mars 2016
Avis spontané
No problems
I ordered the bulbs for under counter lighting and they came as promised, and work from fine. Check that off of my list of things to do....thanks!
19 mars 2016
Avis spontané
ott lite bulb
I couldn't find the ott lite bulb I needed. But you had it and sent it in under a week!
18 mars 2016
Avis spontané
I found my hard to find bulb here!
I searched high and low for a particular kind of bulb that I needed for my OTT lamp. Finally, I found it here. My only disappointment was that it was very expensive...but the cost of ordering it directly from OTT was higher.
18 mars 2016
Avis spontané
quick service, good products
Got my order very fast and am happy with the products
18 mars 2016
Avis spontané
GLAD TO FIND A LOCATION TO FIND THESE BULBS
WEBSITE WAS A LITTLE HARD TO NAVIGATE. iT TOOK A WHILE TO FIGURE OUT HOW TO ADJUST QUANTITIES BEFORE CHECKOUT
18 mars 2016
Avis spontané
received exactly what I ordered
first time purchase. got what I expected and a good price. will order from them again
16 mars 2016
Avis spontané
Light Bulbs, Etc
They had what I needed, they shipped it very quickly and my work was done!
16 mars 2016
Avis spontané
My bulbs
I ordered some specialty lights bulbs i could not find anywhere not even at Amazon. I purchased the bulbs on a Monday and received the Wednesday, I was impressed with the speedy delivery of the bulbs. They fit perfectly and I am very happy with my purchase. I will be ordering again.
16 mars 2016
Avis spontané
Chandlier bulb
I searched for months to find a bulb for my bathroom light that was discontinued by all of the big box stores. I found the bulb on Light Bulbs, Etc., the customer service was superior and price was reasonable. Great experience...
16 mars 2016
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.