LightEyez Avis 

88
•
TrustScore 2.5 sur 5

2,5

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Noté 1 sur 5 étoiles

It seems like Lighteyez Ltd operates on a simple policy: take your money and cut off communication. I invested 1,000 Euros in their products based on their explicit promise of a full refund if... Voir plus

Noté 5 sur 5 étoiles

Wow! Awesome product! I purchased an AMEyez mask and Ultra X from LightEyez and after using it for four montsh I noticed excellant change in my eye colour. It won't cause any irritation and quite comf... Voir plus

Noté 1 sur 5 étoiles

If I could score 0 stars I would do so. I spent a fortune with this company and kept changing the product on their advice to get results. However, after trying multiple product variations - most of... Voir plus

Noté 5 sur 5 étoiles

Ordered Ultra from light eyes and it started showing results just after applying it for a week. No etching, no negative effects. Their support staff are always above standard to me, which is very impo... Voir plus

À propos de l'entreprise

  1. Santé & médecine

Informations provenant de diverses sources externes

An innovative eye drop that naturally changes the colour of your eyes. 100% safe, effective, natural and organic. View our full range of natural eye drops.


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

88 avis

5 étoiles
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2 étoiles
1 étoile

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2,5

Tous les avis

(88)

5 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

No hassle with service. Good quality products.

No hassle with service. Quick to answer questions (I had a lot mind you). Really satisfied with the quality of the product and outcome

21 février 2019
Avis spontané
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Réponse de LightEyez

Hey Maurice. Thanks so much for your kind words. It means so much to me and the rest of the team that you are enjoying the products. Please do hesitate to give us an email if you ever need support, regarding this or anything else. We are always here to help, Regards, Alexandra, LightEyez Customer Focus

Noté 4 sur 5 étoiles

Excellant products and results. Minor friction with delivery

Excellant products and results. Minor friction in regard to delivery; I was missing some MSM. Minor irritation; took longer than expected to see results. In precis, good overall, would recommend!

7 décembre 2018
Avis spontané
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Réponse de LightEyez

Hey Brett. Thanks so much for your kind words. It means so much to me and the rest of the team that you are enjoying the products. Sorry for the fact you missed on drop. Hope we were able to resolve? Please do hesitate to give us an email if you ever need support, regarding this or anything else. We are always here to help, Regards, Matheus, LightEyez Customer Focus

Noté 4 sur 5 étoiles

Im similar to others love the results, but took longer than anticipated . Good customer services.

Im similar to others here. It definitely took a lot longer than I expected. That being said I am ultimately happy with the outcome. It did cost me a little more than I had originally anticipated.
I had an issue with delivery two times. But They were quick to resolve, even though it technically wasn’t their fault (missing package and then late package caused by USPS). So they have redeemed themselves on the delay, with good and responsive customer services.

2 décembre 2018
Avis spontané
Noté 4 sur 5 étoiles

Been on the ultra for 7 months and 9th…

I have dark brown eyes. I’ve Been on the ultra for 7 months and 9th bottle because it was the strongest but sadly haven’t noticed any changes yet. Customer service is great and always replies. And they have helped me out a bit to keep continuing it, so hopefully see some changes soon... once I do, then I’ll do a 5 star review! Postage is great and fast too! Thanks

9 novembre 2018
Avis spontané
Noté 4 sur 5 étoiles

Excellent product not Customer Service Alapho

This product is absolutely the best. I feel that it is far Superior to any other eye lightening products on the market. I absolutely will continue to use this amazing product. My eyes were light brown and I can say that they are know Hazel. Extremely satisfied going for a light green. The one problem that I did experience was that I had went away for 10 days and my eyedrops stayed in my mailbox 2 long. I contacted Customer Care and asked to please send a replacement because I was afraid to use the drops only because they had not been refrigerated all of those days. The company would not replace and I had to discard of the eyedrops so 135 Dollars Down the drain. I was very disappointed in the company as I feel that I am a good customer and only have good things to say about them.
Michele Fustos

31 octobre 2018
Avis spontané
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Réponse de LightEyez

Hey Michelle.
Thanks for your comments today. Good to hear that you are enjoying the products and have made good progress in this regard.
Regarding your issue with delivery. I have checked and your order was shipped out after it was placed. Unless we have specific instructions in advance, all orders will be sent out within our standard 3 working day dispatch window. Orders typically arrive between 1-5 working days after this (depending on destination). I do not find any specific instruction from you to delay order or get it by a specific date.
In lieu of this, unfortunately, we are only able to replace orders where we have made an error or if there is an issue with the delivery process.
To have timed orders or to have next day delivery. I recommend using UPS options in the future. Since USPS has no specific delivery dates and is not what they call a 'guaranteed service'. So it is impossible to estimate exactly when it would arrive and we have no recourse if USPS deliveries arrive late. UPS on the other hand gives you a specific delivery date and you have the option to hold the product, or redirect if you are not available to receive.
Regards, Karl, LightEyez Customer Focus

Noté 4 sur 5 étoiles

Overall happy, took seven months. Just wish it had been sooner.

I’m a bit pis**** that it took seven months vs the six they advertise. However, I am very happy with the ultimate change. In hindsight it was worth the extra 300 + delivery. I just would have like to known it would take an extra month. Since I planned to change for my wedding. But Green eyes arrived a month too late.
Customer service has always answered quickly. No problems there. Never much had to contact them anyway.

11 octobre 2018
Avis spontané
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Réponse de LightEyez

Hey Julia. Sorry that it took an extra month, Im sure you appreciate it is difficult to 100% predict when a change might occur. As there is great variability in terms of eye variation and individual usages. Which are difficult to control for. However, Thanks so much for your kind words. It means so much to me and the rest of the team that you are enjoying the products. Please do not hesitate to give us an email if you ever need support. Regards, Karl, LightEyez Customer Focus

Noté 5 sur 5 étoiles

Sehr gutes Produkt

Sehr gutes Produkt. Leichtes Auge benutze DHL, was trotz Deutsch nicht sehr gut ist und mir nicht gefällt. Also Lieferproblem, aber schnell gelöst von Light Eye. Super glücklich mit Wechsel zu lila in schnellen Zeiten.

27 septembre 2018
Avis spontané
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Réponse de LightEyez

Hey Carabella. Thanks so much for your kind words. My German is not so good, thanks for your comments today. Glad it is working for you.. Danken, Karl, LightEyez Customer Focus

Noté 4 sur 5 étoiles

Personally I am very happy with my results

Personally I am very happy with my results. I am docking a star because I believe they could sell them cheaper if they wanted to.

Not had a need to contact them about anything else or issue with service.

17 août 2018
Avis spontané
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Réponse de LightEyez

Hey Robert. Thanks so much for your kind words. It means so much to me and the rest of the team that you are enjoying the products. Please do not hesitate to give us an email if you ever need support. Regards, Matheus, LightEyez Customer Focus

Noté 5 sur 5 étoiles

Bravo

Bravo, exemplary customer service. Superb products.

6 août 2018
Avis spontané
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Réponse de LightEyez

Hey Alexzander. Thanks so much for your kind words. It means so much to me and the rest of the team that you are enjoying the products. Please do not hesitate to give us an email if you ever need support. Regards, Matheus, LightEyez Customer Focus

Noté 5 sur 5 étoiles

This is good stuff, backed by a good company. One that always helps me our with excellent support and customer service.

This is good stuff! Very refreshing and (supposedly) very good for your eyes as well.. I'm using it regularly since I got it and like the way my eyes feel these days. Really been very impressed with the breath and vibrance of my color change tp. Have not had to contact them about any issues so far. I email in generally for questions and support and the response is always quick and in-depth.

13 juillet 2018
Avis spontané
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Réponse de LightEyez

Hey Penny. Thanks so much for your kind words. It means so much to me and the rest of the team that you are enjoying the products. Please do not hesitate to give us an email if you ever need support. Regards, Alexis, LightEyez Customer Focus

Noté 4 sur 5 étoiles

Really enjoying the products and the…

Really enjoying the products and the customer service has been excellent.

6 juillet 2018
Avis spontané
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Réponse de LightEyez

Hey Jan. Thanks so much for your kind words. It means so much to me and the rest of the team that you are enjoying the products. Please do not hesitate to give us an email if you ever need support. Regards, Mark, LightEyez

Noté 5 sur 5 étoiles

I have never had an issue with the with the service. It has always been first class.

I have never had an issue with the service. It has always been first class. Also never had the need to contact them about any issues.

A bit about my journey for context. I have always been unhappy with my dark brown eyes, always wanting them to be lighter. I went into light eyez under the incorrect assumption that I would only be able to lighten my eyes a little. Like to a honey shade or hazel. Boy was I wrong. I have managed to change these muddy eyes to a sterling grey color. Im surprised, I did not imagine that this was even possible. I am shook, really. I expect good things from this company in the future. Changing the world, one eye at a time.

17 juin 2018
Avis spontané
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Réponse de LightEyez

Hey Mark. Thanks so much for your kind words. It means so much to me and the rest of the team that you are enjoying the products and making good progress. Do send us some pictures, so we can put them up on the website. We always enjoy seeing the changes our customers are making. And please do not hesitate to give us an email if you ever need support. Regards, Betty, LightEyez

Noté 5 sur 5 étoiles

I am over the moon with the quality of products and results.

I am over the moon with the quality of the products I have received. The recommendations from the staff are always top notch as well and I have been blown away with my results with the Ultra advance products lines.
In regards to the service, sometimes delivery does take a little bit too long and I was three days without drops once. If I am honest I did find this frustrating. But most other times the delivery has been very quick, so I am not going to take a star off for that.

8 juin 2018
Avis spontané
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Réponse de LightEyez

Hey Sebastian. Apologies for getting your order wrong. I have logged this against your order and I will feedback to your packer, so this does not happen in the future.

In regards to your other comments, Thanks so much for your kind words. It means so much to me and the rest of the team that you are enjoying the products and making good progress. Please do not hesitate to give us an email if you ever need support. Regards, Karl, LightEyez

Noté 4 sur 5 étoiles

I feel the shipping is very expensive but really impressed by everything else

I feel the shipping is very expensive every month. I wish I could buy in bulk.
But this really is a wonder product. I am now on month twelve with the Premium drops and MSM. I started at dark brown and it has taken this long to get to the hazel my eyes are now. It is a long time I know, but I could not afford the more expensive product. I believe in the end it is worth it though. I just wish they would lower the shipping.

27 mai 2018
Avis spontané
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Réponse de LightEyez

Hey Joseph. We consistently try to keep shipping costs down. Honestly, we make zero profit on shipping and are even sometimes at a loss. We appreciate they're cheaper international options. However, we have found that anything relying on the postal services are just not reliable enough to use. We appreciate your kind words. It means so much to me and the rest of the team that you are enjoying the products and making good progress. Please do not hesitate to give us an email if you ever need support. Regards, Albany, light eyes

Noté 4 sur 5 étoiles

They resolved my issue and products are very effective !

Had one issue where I was sent the wrong drop. However apart from that I have had consistent and excellent service.

Regina has helps me navigating their many products. And after the fifth month of Ultra use I have been seeing my eyes change everyday. I am all together very impressed.

But docking one star because of the order mixup.

26 mai 2018
Avis spontané
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Réponse de LightEyez

Hey John. Apologies that you experienced difficulty with one of your orders. This is not what we strive for. We do use a registered packing system, so I will personally endeavour to feedback to the appropriate individual who packed the order incorrectly. Also thank you for your kind words. It means so much to me and the rest of the team that you are enjoying the products and making good progress. Please do not hesitate to give us an email if you ever need support. Regards, Albany, LightEyez

Noté 5 sur 5 étoiles

sehr glücklich mit Lighteye

sehr glücklich mit Lighteye
Sie liefern nach Österreich kein Problem und schnell zu. ich bin asiatisches Mädchen und habe blaues Auge, aber geschafft, Lose mit lighteye zu erleichtern.
Alles daran ist erstaunlich, dass meine Freunde nicht daran glauben, aber es ist wahr.

25 mai 2018
Avis spontané
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Réponse de LightEyez

Hey Sao. Thanks so much for your kind words. My German is not so good, but it is much appreciated. Danken, Mitchell, LightEyez

Noté 5 sur 5 étoiles

Excitement

I experienced a little dryness for the first few days but after this I have been amazed by the power of products. Thats probably why I got a little dry to be honest. I started with really dark eyes, and now I have managed to move them four shades to a Green colour. I used their Ultra Product. I had to contact them one time about an order that leaked. But they quickly replaced it. Very good service all round.

22 mai 2018
Avis spontané
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Réponse de LightEyez

Hey Dawnte. Thanks so much for your kind words. It means so much to me and the rest of the team that you are enjoying the products and making good progress. Please do not hesitate to give us an email if you ever need support. Regards, Mark, LightEyez

Noté 5 sur 5 étoiles

I am super happy with this product and…

I am super happy with this product and the service I received for Lighteyez color changing eye drops
I only ever encountered one real issue and that was when they used glass bottles a couple broke in transit one time. They were however quick to respond to my issue and sent me a replacement and also a coupon for the inconvenience. I suppose this was not to do with them but the bad mail service.
However, since they have switched to plastic bottles, I have never had an issue with them breaking or anything. And actually prefer them, than the glass bottles

Now on to the product. Five stars is not enough. These are miracle products. I started with dull brown eyes and now they are bright blue. I have been using their Brightlet Advanced formula and MSM vitamin c for 13 months and have been so impressed by the technology and innovation they must put into these small bottles.
Tbh, It is small guys and you do have to use it every month. So it can be expensive. But I mean to change my eye color completely, by so many shades. It is just so amazing and totally worth it. I am so happy. Words can't describe the happiness and the confidence I now have. I hated my old eye colour and just couldn't afford to leave the country to get surgery. This seems like the better and safer option tbh

18 mai 2018
Avis spontané
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Réponse de LightEyez

Hey Mars. Really sorry to hear that you had issues with glass breakage. This was one of a few reasons why we changed to plastic and I am happy to see that you appreciate this change as well. Thanks again for your kind words. It means so much to me and the rest of the team that you are enjoying the products and have managed to change your eye colour completely. It is changes like yours that make us love the work we do. Please feel free to send some pictures in, we would love to have you in our before and after section on the website. And do not hesitate to reach out if you ever have any questions. Best wishes, Charlie, LightEyez

Noté 5 sur 5 étoiles

Im karen 18 years old and i have always…

Im karen 18 years old and i have always wanted different colored eyes and i discovered light eyez company through doing my own research and when i saw it i read all the reviews and decided to give it a try cuz im not someone who trys out stuff based on what people say but the reviews were pretty good so i got them and its only been 1 1/2 month and my eyes are super dark brown and now just within this short amount of time my pupils are clearly visible and i can see like hazel cracks in my iris if that make sense like its basically the melanin breakdown and i am so freaking happy with the results so far and the products i use are the MSM+DMSO eye color change accelerator and the advanced ultra strength eye color change drops and i would recommend this company to anyone no joke guys.
Lighteyez is probably the only company that i trust without a doubt and their product's actually do what they say they are completely honest and devoted to making the best stuff for their consumers and i love them would always be a loyal customer love u lightguyz!!!!!!!!

16 mai 2018
Avis spontané
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Réponse de LightEyez

Hey KAREN. Thanks so much for your kind words. It means so much to me and the rest of the team that you are enjoying the products and making good progress. Please do not hesitate to give us an email if you ever need support. Best wishes, Charlie, LightEyez

Noté 5 sur 5 étoiles

Asombroso :)

Asombroso! LightEye is a really good company. My order was stuck in custom one time and they kept me updated with the DHL and I eventually got it. I have used the Ultra producto for 10 month. At the beginning i had dark eye. I am Latina you see. Now I manage to change them to a blue grey shades now I am looking ideally to get to a sky blues. I hope this is posible. I only had the customs problem one time. Otherwise the delivery got to me fine after 5 day.

14 mai 2018
Avis spontané
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Réponse de LightEyez

Hey Alex. Really sorry that you had some issues with customs. We try our best to get everyone their packages, but regrettably customs issues are out of our control. Though happy to hear that you got the items eventually. Moreover, amazing to hear that you have changed your eyes from their natural brown. This means the world to us, we love the Ultra drop and you are exactly the type of person we designed it for. Please do not hesitate to get in touch if you require any further assistance. Best, Mark, LightEyez.

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