Lindalemotors Avis 2

Very disappointing experience with this dealership after they won my car on Motorway. The car was advertised with two scratches, but before collection I had the car professionally polished and the scratches were gone.

When they came to inspect and collect the car, they tried to knock £2,000 off the agreed price because there was some old oil residue underneath near the gearbox. I explained clearly that I had recently changed the gearbox oil and the residue was old, but they still used it as an excuse to massively reduce the price. It honestly felt embarrassing and very unreasonable.

The whole experience seemed like they were just looking for any excuse to chip away at the agreed value with ridiculous deductions. I would never recommend selling your car through this dealership.

Only positive thing I can say is that the driver himself was alright and polite.

I had a frustrating experience with Lindale Motors while trying to purchase a Nissan Juke for my mother. Initially, the car seemed like a good fit, but our lack of mechanical knowledge made us hesitant. The staff pressured us to make a quick decision, threatening that the price would increase if we didn’t act fast. We eventually decided to proceed, paying a deposit, with the understanding that the garage would conduct a full service on the car before we picked it up two weeks later.

Three days before the scheduled pickup, I called to confirm the service had been completed and to arrange a collection time. I was informed that the car was still with the mechanic but would be ready on the agreed date. However, when I called on the collection day to say I was on my way, I was told the car hadn’t even been picked up yet, and I would need to wait for another call to reschedule.

Since then, I've been calling daily, only to be met with excuses. They mentioned the mechanic had gone on holiday without notifying anyone, and promised updates that never came. After more than a week of this, they finally offered a refund of my deposit because they still couldn’t get in touch with the garage.

This whole experience has been incredibly disappointing. We lost out on other car options while waiting on this deal, and it feels like they may have sold the car to someone else at a higher price. I wouldn’t recommend Lindale Motors based on this experience. They’ve wasted my time and created unnecessary stress.