Lister Horsfall Avis 

102
•
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

I have often walked past this jewellers in the past , but never entered. However I went in yesterday with my Breitling watch ( not an expensive one) as a link had come lose and I wondered whether... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole team at Ilkley are very friendly and knowledgeable and there is always a welcoming atmosphere. They are happy to discuss options and there is never any sales pressure. We have known Rosie fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I telephoned to see if the shop had an item in stock, unfortunately they didn’t but because they were so helpful on the phone I called into the store to purchase an alternative item. Just as they were... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From our initial purchase of a ladies and gents Omega watches to many other services provided since, the staff have been so helpful and take time with you, offering as much help as we needed, simply p... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Fabricant de bijoux
  4. Graveur sur bijoux
  5. Horlogerie
  6. Joaillier
  7. Service de réparation de montres

Écrit par l'entreprise

Lister Horsfall Jewellers is a family run business now in its fourth generation, founded 120 years ago. Specialising in fine jewellery and luxury watches from some of the most desired designers in the world. Firmly established with three showrooms in Halifax town centre and in Ilkley, our stores have become synonymous with quality and expertise. Whether it be fine jewellery and diamonds or one of the best selections of quality Swiss watch brands in the North of England. In recent years our stores have undergone extensive refurbishment and we are now proud to offer a dedicated Rolex area in our Halifax store and a Rolex room in Ilkley. Our flagship Halifax store was the first Lister Horsfall showroom to open its doors 120 years ago in 1902. Based at Corn Market in the centre of Halifax town, our showroom is home to all of our watch brands, after-sales and servicing department and bespoke jewellery design team. Our Ilkley showroom is located in the heart of the picturesque town on The Grove. Having undergone expansion in 2020 with the addition of a brand new Rolex boutique, our Ilkley showroom is also home to a dedicated customer lounge and proudly showcases our wide range of fine jewellery and luxury watch brands.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

102 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(102)

56 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Service experience

Pleasant staff, know their stuff, very helpful on latest visit to pick up a possible repair.
Complimentary battery for my second watch when Rolex left for investigation.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing service and experience

I had a wonderful experience at Lister Horsfall from the moment I walked in. They took the time to understand what I was looking for. Thank you to Sheree especially for making it even more special for my wife.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant people

Excellent and very friendly staff all enjoyed a good laugh thoroughly enjoyed our experience and we have recommended to friends if they are ever looking for a watch or jewellery purchase

20 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing service at the Ilkley store

Amazing service at the Ilkley store. Popped in today to have my jewellery and watches cleaned. Also had a link added to my Rolex and it’s perfect now. Great selection and helpful staff. Love shopping there.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic boutique.

Dropping in to the boutique is always a friendly, personable and attentive experience. The whole team in Ilkley are fantastic and always make me feel welcome, whether for a large purchase or just to say hi and browse. Rosie and George are jewels in the Lister Horsfall crown!

18 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

A very polite, courteous, friendly, knowledgeable and professional staff. They are fantastic.

16 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Exceptional customer service

Caroline takes time to get to know her clients, what they like and don't like. She's extremely knowledgeable and personable. She's not afraid to say if something isn't right for the client.

Also when Caroline wasn't in and I came to store, she left enough information so that Mia and Gemma could help. It was so seamless - perfect trio and exceptional customer service from Caroline as she made it happen.

The reason I go to the shop are the colleagues - Caroline/Mia/Gemma. Would always go to Caroline for any product..

24 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Showroom and service!

This review takes into account my interaction with the staff at Lister Horsfall over a 2 month period dealing with my Breitling watch (servicing and repairs) and from my first arrival at their amazing showroom (more the quality of showroom you would find in Mayfair, London rather than the small provincial town that is Halifax!), my experience has been nothing but superb. From using their very convenient private car park at the rear to the quality of the coffee, the relaxed and helpful way all the staff look after you and their proactive approach to dealing with any queries you may have, I have nothing but praise for all the LH team. Highly recommended and I will look forward to calling in again soon as it is always a pleasure.

22 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Danielle is fantastic

I have been dealing with Danielle at the Halifax branch and I can honestly say she is breath of fresh air. I found Daniele to be friendly and professional, taking a genuine interest in me and my family. She was helpful from the word go, provided great information and kept me updated throughout my purchasing process. I would highly recommend her and lister horsfall to anyone looking to purchase a luxury watch or jewellery- I look forward to dealing with them again in the future. A very happy customer!

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing place

Had a great experience at Lister Horsfall Halifax. Absolutely fantastic place, and looks incredible since the refurb.

Fabio specifically was very helpful and can't thank him enough! Will 100% return and highly recommend.

29 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I had an excellent experience at Lister…

I had an excellent experience at Lister Horsfall Halifax. Fabio was incredibly helpful in getting some links taken out of my watch — he was friendly, professional, and made the whole process quick and easy. The service was spot on and I couldn’t be happier with the result. Highly recommend visiting if you need any watch adjustments or jewellery services

2 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. My item arrived within 24 hours and was beautifully packaged. Excellent quality and price too.

4 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service, beautiful showroom

Amazing service at Lister Horsfall in Halifax. Arrived a little late but they still helped me source some Rolex endlinks and they also adjusted a watch bracelet (I forgot to ask the cost so looks like it was free - thank you!). The new showroom is stunning too. Genuinely took my breath away - it's huge!
Will definitely be purchasing watches here....let's see what Tudor have to offer next year!

7 août 2025
Avis spontané

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