I ordered hay from this company for a couple of years but have had to go elsewhere, unfortunately service has got worse. Delivery is no longer quick like it used to be, it takes 3-4 days instead of th... Voir plus
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Declining quality of both service and bay. I have been ordring from here for 3 years. In the last year you are no forced to pay 5 pound for 1-2 day delivery, it never is 1-2 days more like 3-4 but sti... Voir plus
If I could give The Little Hay Company 10 stars, I absolutely would! From the very first order, I've been impressed by the fantastic quality, fast delivery, and great prices. My rabbits and chinch... Voir plus
Fabulous company and products! My first purchase was their Mixed Starter Hay Box (four different types of Hay) Ideal for new pet owners or if you fancy trying different types & a different su... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We make high-quality, clean hay from our family farm in Oxfordshire. Because we believe your rabbits, guinea pigs and other pets deserve the best quality Hay all year round.
Coordonnées de contact
WORTON GROUNDS FARM OFFICE, DEDDINGTON, Deddington, OX15 0PH, Deddington, Royaume-Uni
- 07512 725351
- ch@littlehayco.com
- www.littlehayco.com
3,5
Moyen
170 avis
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Perfect hay for our bunny
Perfect! At last a hay thats not full of dust, it looks & smells so fresh, our bunny dived straight in munching away - he loves the Rye grass for grazing on, plus the silky soft hay is perfect for bedding! Thankyou for fast delivery & excellent service, you're our new 'go to' for bunny hay 🤗
10 septembre 2022
Avis spontané
Week later no dispatch or response
I ordered a week ago and it has not shipped yet. Cheeky to send me a link to rate you when you have not even bothered to dispatch.
EDIT: How can I let you know my order reference, there is no way to respond to you here and you ignored TWO of my emails! Order #2114
EDIT: They contacted me saying they'd send free hay because previous hay did not arrive. 3 weeks after no response or no hay - this company just takes your money.
EDIT: I have edited my review from 1 star to 4 because the sample pack they have sent with DPD has reached me.
8 septembre 2022
Réponse de The Little Hay Company
We are sorry to hear that you have not received your order, please let us know your reference so that we can look into this for you and get this resolved.
Edit: 2 sample sets sent with royal mail 2nd class and not received (untraceable), we gave the customer a full refund for this and as an extra apology we sent a full size sample box with DPD on a tracked service which has been received.
My bunnies love this hay
My bunnies love this hay, fast delivery and great quality. Will definitely be buying from you again :)
6 septembre 2022
Lovely hay for guineas
Lovely hay for guineas, appreciate the packaging and quick delivery too
30 août 2022
Lovely product
Lovely product. Really nice quality and delivery was really quick. Will definitely be buying again.
26 août 2022
Best supplier I have found
Excellent customer service and incredible beautiful green, fresh smelling hay. The bunnies love it
21 août 2022
I fount the hay poor quality
I fount the hay poor quality, very brown and the rabbits didn't like it. I will go back to haybox as its always green and good quality !
18 août 2022
Lovely
Loved the free samples could of been a bit faster with delivery but they arrived lovely thank you
16 août 2022
I love this company
I love this company! We had a small mix up and they communicated with us and promptly fixed the issue. The product is fantastic and I have two happy Guinea Pigs!
14 août 2022
Delivery was quick and the Hay is fab!
Delivery was quick, really good price for such good hay too!
Really impressed :)
9 août 2022
Super quick delivery and great hay
Super quick delivery and great hay. I think it's fantastic that the hay comes in a cardboard box so there's no plastic waste. I ordered the silky soft hay and both rabbits tucked into it which is incredible considering they are both extremely fussy. All 3 types of hay I tried (I also bought the sample selection) had a lovely smell so you know it's been dried correctly. Very reasonably priced compared to what you pay in a pet store.
9 août 2022
Great quality hay for a really…
Great quality hay for a really affordable price! My guys are fussy hay eaters but they are absolutely loving the rye grass hay and the Timothy! And there's plenty of it to last me a while! Delivery was quicker than expected so a bonus there!
4 août 2022
Yellow poor quality hay
Received yellow sub standard quality hay. Doesn't look like any of the photos on the website.
10 juin 2022
Avis spontané
Réponse de The Little Hay Company
Dear Peter,
We are sorry to hear you are disappointed with the hay you received from us. I have contacted you via the email provided with your order number to offer a resolution and to restore your faith in The Little Hay Co.
Kind regards,
The Little Hay Co.
First time buying this - wow
First time buying from this company - wow. Just the gorgeous smell and colour when you open the box was impressive.
My furries just love it
27 avril 2022
Avis spontané
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