Little Spoon Avis 

I canceled the subscription plan and never received any notification saying otherwise. I received a notification only from ups alerting me for a pending shipment that had not been prepped yet. I contacted the company and explained my son was allergic and did not eat the food also due to the texture. I have alerted them I had medical notes to provide as well. They refused to cancel the delivery EVEN THOUGH it had not been shipped yet. Upon delivery it was refused and returned to the sender. I contacted the company many times and never received a call back. I received some emails that provide no proof of notification. But no response to resolve the issue. So on top of my sons allergy I also never received the item but they are trying to charge me.

Their subscription notification emails are shrouded as marketing and they are slow to respond, so you end up getting shipped items that you don't need.

They couldn't get cc to run through as they had no box for shipping and billing addresses which were different
which is unprofessional Anyway, they figured how to get to run through days later unbeknownst to me, and I found out by receiving an email notifying me that my order was shipping! Well I wasn’t going to be there when they said it would arrive...... and they didn’t care!! No phone support which is appalling!! They choose to hide behind the electronic wall of the internet Customer experience when contacted was about what you’d expect ….appalling! Won’t be in business long at this rate!! And lost yet another new customer from the get go and received another 1 star review Way to go!! LOL

Customer since summer 2022- They treated me like garbage every time I had issues with their poor services. The purées have gotten worse, with awful tastes and the prices went up. They keep blaming it on the inflation, which is nonsense. They used to pack the purées on cardboard trays, and now they just throw them all in a brown bag. Incredibly greedy. If you have awful customer service and disgusting tasting products, you have no grounds to increase prices. I’m done with them for good.

Bad experience with customer service. Food is decent but not great. Little Spoon sent a double order and then failing to pause my future orders, sending a third one. We had to throw out most of the food since we did not have room for it. They refused to issue a refund. We’ve spent thousands of dollars over the course of last two years. Don’t expect any courtesies from this company. $ over the customer. There are other similar companies that are worth looking at.