Llama Travel Avis 

197
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just back from an exciting safari adventure in Kenya, which included marking a particular birthday. Can't praise our driver and guide, all the staff in all the lodges and the company enough. The iti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a fantastic 9 night camping safari to Botswana and a 3 night stay in Victoria Falls at the end. The safari team were superb with a guide, two assistants and a chef. The camping was based at 3 l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went on a honeymoon organised by Llama Travel. It was an excellent experience and not just for the great company (!). The tour of Costa Rica was well organised, we felt looked after, and the local... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wonders of Japan,end Mar 2026. Cannot fault the organisation, all transfers were in place,,..we were put onto the bullet train and on arrival the rep was there waiting for us. Our fist guide, Nao, w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

Llama Travel’s twin focus on high-quality holidays and the lowest possible prices has led to us being recognized as one of the UK’s leading operators of holidays to Latin America, Asia, and Africa.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

197 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(197)

28 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just arrived home after 12 day tour to…

Just arrived home after 12 day tour to S. Africa. We had a fabulous holiday with excellent service from LLama Travel in London, guide and coach driver in S. Africa.

25 janvier 2024
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Hi Lynda, thanks for the review! Glad to hear that you enjoyed South Africa, it's a wonderful country. We'd be delighted to help you with any future holiday plans. - Josh

Noté 5 sur 5 étoiles

Had an outstanding visit to South…

Had an outstanding visit to South Africa with Llama travel. Their organisation throughout was superb. Our guide and driver were absolutely brilliant and went above and beyond to make our visit so memorable,

25 janvier 2024
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Hi Grant, thanks for the positive review! South Africa is a wonderful place, and we're so glad our guides were able to bring it to life for you. Let us know if you have any plans for future trips and we'd be happy to help you.

Noté 5 sur 5 étoiles

Best tour company I have ever used

Best tour company I have ever used. Fantastic service, guides ( in Ecuador) always on time, polite, helpful and informative. Would whole -heartedly recommend this superb company. Plus incredible value for money.

29 janvier 2024
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Thank you for your kind words! We're so glad you enjoyed your trip to Ecuador, it's a really special place. Please let us know if we can help you in the future. - Josh

Noté 5 sur 5 étoiles

Great trip to Ecuador and Galapagos

My wife and I have just returned from a trip to Ecuador and Galapagos, arranged through Llama Travel. We chose Llama Travel because they arrange everything including flights from UK. Many operators require you to make your own way to Quito, which exposes you to a risk in the event of flight or schedule delays.
We has a fantastic trip. Ecuador is a beautiful country and everyone we met was friendly and helpful. All flights and transport arrangements went smoothly. The guides in Quito, Mashpi and Galapagos were all excellent; friendly knowledgable and all spoke excellent English.
The Reina Isabel hotel is a very good mid range hotel, with large rooms, comfortable beds and friendly staff.
Mashpi Lodge in the Cloud Forest is truly out of this world. A pity we could not stay longer.
We toured the Galapagos on the Archipel I, which was the perfect boat for us. Lots of deck space on this catamaran for the 16 guests with good en-suite cabins and lovely crew.
The Galapagos lived up to our expectations and Quito is a gem in the mountains. However Mashpi Lodge really exceeded our expectations.
A wonderful trip. Thank you Llama Travel.

1 décembre 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Thanks for letting us know that you had such a fantastic trip. The Galapagos is really special, and it's great to hear that mainland Ecuador, especially Mashpi Lodge, was also a highlight. If you'd like to travel to one of our other destinations, please let us know and we'd be delighted to help.

Noté 4 sur 5 étoiles

Jewels of Jordan

Our second trip with Llama Travel and certainly won’t be our last. Everything extremely well organised with excellent accommodation and good food. Our group of 20 was split into two smaller groups of ten and transported in comfortable minibuses with complimentary water. Same guide and driver for the whole trip and both did a great job. Our guide Mo was helpful, friendly and incredibly knowledgeable. He really enhanced our enjoyment of the trip. Petra was always going to be the main event and didn’t disappoint, but the other sights and scenery were also impressive. We particularly enjoyed visiting Mount Nebo (despite the fierce wind!) and loved hiking in the Dana Nature Reserve. Would liked to have had an overnight stay there. The desert scenery was fantastic but was a little disappointed with the jeep safari. It lasted less time than advertised and we didn’t venture very far. However, we had a wonderful trip overall. Jordan is a very safe and welcoming country and Llama Travel a great company to see it with.

20 novembre 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Dear Mandy. Thank you for your review. It's lovely to hear that you had a great trip in Jordan. Thanks especially for your comments regarding the desert jeep safari. We will review this to make sure this is addressed for future trips. We would love to help you arrange another trip in future, so please let us know when you are next planning. Luca.

Noté 5 sur 5 étoiles

Peruvian Adventure!

Llama Travel organised our 3 week Peruvian adventure and we were impressed by the amount of detail they went into to ensure it was a holiday to remember. Our itinerary was customised to our needs and all our questions were answered quickly and completely. They work with a highly skilled and professional tour company in Peru (Condor Travel) and everything is again planned with military precision. A holiday to remember. Well done and many thanks.

26 septembre 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Dear Angie. It's lovely to hear that you had such a good holiday in Peru - it's a really special place. Please let us know if we can help you in the future. Luca.

Noté 5 sur 5 étoiles

Superbly organised trip to Ecuador

We travelled to Ecuador and the Galapagos Islands with Llama Travel. It was the best trip we've done anywhere in the world. The whole process from booking through to a follow up call when we got back home was excellent. The ground agents Llama used in Ecuador were superb too. I will be booking with this company again.

16 août 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Hi Simon. It's great to hear that you had such a wonderful trip. The Galapagos Islands is a really fantastic place! Please let us know if we can help you plan another holiday in future. Luca.

Noté 5 sur 5 étoiles

Lima, Cusco and the Inca Trail

Very good holiday in Peru to do the Inca Trail. Flights and hotels all worked smoothly and were of good quality and our guides were friendly and helpful. Many thanks to Llama Travel.

1 septembre 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Hi Michael. Thanks for leaving your feedback. It's great to hear that you enjoyed your holiday. I loved walking the Inca Trail, and arriving at Machu Picchu on foot is such a special experience. Please let us know if we can help you in future. Luca.

Noté 5 sur 5 étoiles

Llama travel had everything covered!!!!

Just got back from the extended Botswana mobile safari taking in Cape town and Zimbabwe. From the minute we arrived at Manchester airport, absolutely everything was sorted out for us by llama. We didn't have to do anything ourselves and everything ran so smoothly with absolutely no stress which meant we could relax and enjoy our trip. I can't recommend llama travel enough for the experience we had. We will definitely be booking with them again

22 août 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Hello Angela, we're so glad you enjoyed your trip to Botswana! Thanks for leaving such a kind review, we look forward to helping you plan any future trips. - Josh

Noté 5 sur 5 étoiles

Costa Rica with Coeliac son

We have just returned from a fantastic trip to Costa Rica, organised by Llama Travel.

The venues and hotels were outstanding. In particular one of the guides, Elyston Valentine was amazing and his knowledge on finding and naming wildlife was immense.

For our package we landed in San Jose, where we stayed for 2 nights. Then travelled to Tortuguero, staying in Aninga Lodge for 2 nights; followed by Arenal Manoa for 3 nights; Villa Blanca cloud forest for 2 nights; finishing off with 5 nights at the Hotel Parador in Manuel Antonio (we added extra nights to the last stop to have little beach holiday at the end of our travels).

We particularly enjoyed travelling and mixing with the other families choosing Llama travel. Aninga lodge in Tortuguero really encouraged us to chat and mix when it chose where you would be sitting for your meals and putting 2 or more families at the same table. This meant when we travelled to the next venue, we were all already chatting and sharing photos.

The team at Llama were quick to respond to all my emails and questions. When we found out, after we had booked, that our son (aged 16) has coeliacs disease and can't have any gluten at all in his diet, they were happy to contact all the venues and ensure there were suitable food options available.

Everywhere we stayed were really helpful with his diet and nothing was too much trouble. We have no hesitation in Llama Travel and hope to travel with them again soon.

10 août 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Hi Liz. Thank you for sharing your feedback. It's great to hear that you had such a good trip in Costa Rica, and that the guide, Elyston, was so helpful. We'd be delighted to help you plan any future trips Latin America, or anywhere else! Thanks. Luca.

Noté 5 sur 5 étoiles

A Passage Through Mexico

My trip to Mexico was simply amazing. Had a minor hiccup early on as my baggage didn’t arrive on air Canada flight, so I was stressed but Luca and his team in Mexico were constantly in touch to help me. All thanks to Luca and Kathya, got my luggage back in time. After that, it was just flawless trip, amazing locations. Especially sumidero canyon, palenque, yaxilan temples. Knowledgeable guides, and on time service. Seeing Mayan sites was a dream come true. A memorable trip indeed. Defo plan to visit South America again with Llama. Thank you!!

28 juillet 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Thank you for your kind words. We are delighted you had such a great trip. Mexico truly is memorable. When you want to return to Latin America or would like to visit any other of our destinations please get in touch and we will be more than happy to help. Gary

Noté 5 sur 5 étoiles

Top quality service for Peru and will use again

We had been recommended Llama Travel by a Headteacher colleague who said their care and attention was second to none. Having booked a Peru trip pre-Covid the company moved on our booking, answered any queries and gave great advice to help us decide when best to go. We had such an amazing time in visiting two bucket-list locations of Machu Picchu and Lake Titicaca and having high quality guides throughout. All hotels, transfers, flights and entrance tickets were handled for us and we will definitely be using Llama Travel for future trips.

4 août 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Hi Graham, thank you for such a shining review. We're so glad you enjoyed your trip to Peru, and look forward to helping you with any future trips! - Josh

Noté 5 sur 5 étoiles

Peru 2023

We had a fantastic tour of Peru. Every part was very well organised and the guides and drivers were friendly,helpful and informative. We enjoyed our tours in the Amazon rainforest, around the towns and cities,up to Machu Picchu, across the Andes to lake Titicaca and on to Colca Canyon. All the views were amazing as was the sight of 10 Condors flying above us and into the canyon. Every part of this holiday was wonderful and I reccomended it to all my friends on our return.

26 mai 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Hi Elaine, thanks for this review! We're so glad you enjoyed your time in Peru, and would be more than happy to assist you with any future holidays. Best, Josh

Noté 5 sur 5 étoiles

Experts in their field

My wife and I went to Botswana and Zimbabwe (for Victoria Falls) using a package curated by the team at Llama travel. We are experienced travellers, often making all our own arrangements, but decided that this particular trip would benefit from expert input. We certainly got that from Llama, who we had never used Llama before. From start to finish the communication was good, friendly and informative. Our various options were discussed, enabling us to have input into our travel schedules (number of nights at different locations) and accommodation choices. They subcontracted the safari portion of the trip to their nominated agent Letaka (see separate review on Trip Advisor) - who were clearly top notch also. Everything worked out better than we could have reasonably expected, and I cannot imagine a better overall experience than the one that Llama put together for us. I have no hesitation in recommending this company - you know that your travel plans will be in good hands.

22 juin 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Hello David, thanks for you review. We are delighted that you had such a good time in Botswana and Zimbabwe, and would be happy to help you with any future holidays! All the best. Josh.

Noté 5 sur 5 étoiles

Our first time booking with Llama…

Our first time booking with Llama Travel and they were excellent. We went on a family holiday to Peru with our teenage girls, 17 & 15 - perfect trip for them. Everything was really well-organised, Otto and Gary were really helpful in booking the holiday and answering all our questions in the lead-up to going. The hosts on the ground were very welcoming and helpful. The tour guides in the jungle and at Sacred Valley really went above and beyond to ensure we had a memorable trip. It felt like we were visiting good friends who were showing us around where they lived and giving us insight into their lives, rather then being shown around by tour guides. Their care, attentiveness, enthusiasm and affability were exceptional. Our daughter had an ankle injury 2 days before we travelled and we arrived in the jungle to find our accommodation had been upgraded to make things easier for her - so incredibly thoughtful and made all the difference. We will definitely book with them again.

14 juillet 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Hello Anu, thank you for your kind words! We're glad you had an excellent time in Peru, it's one of our favourite destinations. Please let us know if we can help you with any future trips.
Best regards, Josh.

Noté 5 sur 5 étoiles

Certainly use Llama Travel again!

We booked the Incas & Conquistadors+Jungle trip to Peru with Llama Travel, the first time we had used the company...and the holiday was brilliant. The customer service was excellent and logistics on the whole holiday was spot on.
When a guide or representative stated a pick up time they were always there on time.
The jungle experience was everything we wanted. We stopped at the Hacienda Concepcion. The food was excellent! We stopped in a Cabana which is open but covered in firm netting and we did not find one insect inside our accommodation which delighted my wife! The guides on ALL our tours were brilliant!!
The village at the bottom of Machu Picchu is stunningly beautiful and Machu Picchu is...well breath taking!
A good thing with this trip is you had an option to book a trip or have a free day. I am a bird watcher so we had two free days one in Lima, one in Cusco and booked a taxi from the hotel to some nature reserves which was great for us!
So the holiday we booked with Llama Travel is an 11 out of 10. Great company!

5 mai 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Dear Martyn. I am delighted that you had such a great holiday and were able to go birdwatching. Peru really is excellent for birds. If we can help you with planning a holiday to another destination, please let us know. Luca.

Noté 5 sur 5 étoiles

Colombia was truly magical!was our second holiday with Llama…

This was our second holiday with Llama Travel. Excellent customer service delivered by Otto, Gary and Paige. Colombia Tour exceeded our expectations! The local guides and reps were super efficient and kind. Hotels and excursions were fantastic. Highly recommend this tour and the company!

23 février 2023
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Dear Miss Jamali. Thank you for your kind words. We are delighted that you had a great trip in Colombia. It's a fabulous place with lovely people and amazing scenery and culture. Please let us know if we can help you with any future travels. Luca.

Noté 5 sur 5 étoiles

The best way to see Argentina & Brazil

The whole trip went like clockwork. All Llama representatives were friendly & professional, the guides in particular were brilliant. Faultless.

29 octobre 2022
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Dear Helen. Thank you for your lovely review. We are delighted that you had such an enjoyable trip. Please let us know if we can help you plan another holiday in future. Luca.

Noté 5 sur 5 étoiles

there is no praise too high for Llama Travel

My wife and I travelled recently to Peru on a trip organised by Llama Travel. We absolutely cannot praise Llama highly enough. The itinerary was fabulous and everything went like clockwork - all the guides and reps were excellent.

28 octobre 2022
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Dear Geoff. It's great to hear that you had such a wonderful trip. Peru is such a special place for Llama Travel, and we are always delighted when travellers enjoy visiting so much. Thank you for your kind words. Luca.

Noté 5 sur 5 étoiles

Travelled to Equador and Galapagos…

Travelled to Equador and Galapagos Islands with Llama Travel in May. The holiday itself was absolutely the best trip of a lifetime and not only lived up to expectations but exceeded it. Llama themselves were so easy to deal with and all parts of the trip ran extremely smoothly. We were able to alter the itinerary easily and all staff gave great advice re choices and experiences to have.
We've already looked at booking with them again next year for Costa Rica, can't praise them enough!

30 juin 2022
Avis spontané
Logo de Llama Travel

Réponse de Llama Travel

Hello James, thank you for your great review. We would be happy to help you plan your Costa Rica adventure! Kind regards, Paige.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus