Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely terrible experience, they sent damaged sofa and wardrobe which is bad enough, but their customer service is even worse. I’ve tried reaching out multiple times and have been completely ign... Voir plus

Noté 1 sur 5 étoiles

They delivered wardrobe, said fitter will come and hour later but no one showed. Finally, I found a fitter a few days later, only to discover one of the mirrored doors was cracked. They asked fornphot... Voir plus

Noté 5 sur 5 étoiles

A very professional company. Before I decided to make a purchase, they answered all my questions and concerns. After placing the order, they called me to confirm the size and color of the wardrobe... Voir plus

Noté 5 sur 5 étoiles

At first when I messaged the company via Facebook marketplace I was skeptical about being scam. However, conversations kept going and agreement was made on cash on delivery. I was still a bit scared d... Voir plus


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

24 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This company is a disgrace.

This company is a disgrace.
Dealing with this lot is wrong.
Keep you money they will rip you off.
No customer service of note just one mobile number where the guy just acts thick.!!!
Check out their sellers these people are fictitious aswel with no history on their pages.
You have been warned.

10 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolutely terrible experience

Absolutely terrible experience, they sent damaged sofa and wardrobe which is bad enough, but their customer service is even worse. I’ve tried reaching out multiple times and have been completely ignored. The guy who answered the call says he has thousands of them selling their furniture what are you Apple or a Google!

This is beyond unprofessional it feels like they take your money and then disappear. No accountability, no support, nothing. Avoid this company at all costs.

3 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Really disappointed with Loft Crafts…

Really disappointed with Loft Crafts Furniture. My order arrived damaged and some of the items were completely wrong. Since then, I’ve tried contacting them multiple times and haven’t received any response at all. Poor quality and even worse customer service. Would not recommend.

2 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Broken mirrored door not replaced

They delivered wardrobe, said fitter will come and hour later but no one showed. Finally, I found a fitter a few days later, only to discover one of the mirrored doors was cracked. They asked fornphotos and said replacement had been ordered and would take 7 to 10 days. That was since February. I sent a message on facebook amd was told in Mar h it was in process. Then silence till today. The wardrobe is not fully assembled and I am at a loss what to do. No response anymore nothing . Please beware. If something goes wrong they just air you.

7 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I think they’ve got the worst customer…

I think they’ve got the worst customer service whatsoever, I ordered for a wardrobe which got delivered 16th of march, I tried coupling it but discovered that some items/accessories are missing. I reached out to them about it, the only option they provided was for a fitter to come fit it for a cost of £50 from me, I denied that and requested for the complete accessories and up till now they’ve ignored me up till now. Even right now the wardrobe is just lying there useless cos I can’t continue with the coupling. Their customer service keeps shouting at me over the phone as well.

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

A very professional company

A very professional company. Before I decided to make a purchase, they answered all my questions and concerns. After placing the order, they called me to confirm the size and color of the wardrobe. The wardrobe was delivered the next day and brought into the house.

On the day of delivery, the driver called me twice with updates on the expected arrival time.

Everything was handled professionally and without any issues. I wholeheartedly recommend them.

24 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Really pleased with my new wardrobe

Really pleased with my new wardrobe. From start to finish the whole process was smooth and efficient. The turnaround was very quick, there was no deposit required, and payment was simply made on delivery which was great for peace of mind. Delivery was fast and they were happy to fit around my schedule, which made everything really convenient. Overall a very professional and hassle-free service — I’d definitely recommend.

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I am absolutely thrilled with my new…

I am absolutely thrilled with my new wardrobe! It looks amazing and has completely transformed my space. The quality is outstanding — you can truly see and feel the excellent craftsmanship in every detail.

The delivery was perfectly on time, which I really appreciated, and the installation process was incredibly quick and smooth. The team was professional, efficient, and made everything hassle-free.

From start to finish, it has been a wonderful experience. I highly recommend this to anyone looking for top-quality furniture and excellent service! 🌟

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great value for money

Great value for money . Arrived safely, drivers respected my property . Build was relatively easy . Very happy with the wardrobe quality .

29 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely awful they have left 2 old…

Absolutely awful they have left 2 old age pensioners with broken wardrobes dumped by a front door not even taken up to the flat no one would awnser and then told someone would be back within an hour to take upstairs and build which no one returned !! Disgusting service do not use

27 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Dishonest and Unreliable business

Dishonest and unreliable business, I have got a wrong delivery and the seller was very rude, they blocked me, stopped responding and refused to refund or replace, forcing me to accept while it’s my right to get what I paid for.
I DO NOT recommend this business as well as paying cash on delivery it should be through your bank so if anything went wrong your bank can help.

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience from start to finish🫶

I ordered a wardrobe from Loftcrafts and I’m extremely happy with the whole experience. The wardrobe is very good quality and looks exactly as expected. My entire family really likes it which says a lot The delivery was on time, and I was especially impressed with the assembly service. I needed help putting the wardrobe together, and they arranged it within 12 hours which was very quick and convenient☺️🫶
Overall, my experience was excellent. Professional service, timely delivery, and great product quality. I would definitely recommend Loftcrafts to others ❤️respect 🤝

3 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I am very happy with my purchase

I am very happy with my purchase. The wardrobe looks modern, clean, and stylish, and it fits perfectly in my bedroom. The quality is very good for the price, and it feels strong and well made.
Delivery was on time, and everything arrived in good condition. The instructions were clear, and once assembled, the wardrobe looks exactly as expected. The sliding doors work smoothly and the mirror is a great extra.
Overall, I had a very good experience and I would definitely recommend this company to others looking for good quality furniture at a reasonable price.

17 décembre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus