Very disappointing experience. The original quotation included a "Parts & Labour Warranty" but did not specify that, according to Logic Vending, the warranty would expire after 12 months or th... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The best supply company I've come across since I started business. They really sorted us out with our coffee machine. Enough beans for a good few months, along with take out cups, stirrers and s... Voir plus
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Hi Logic Vending, I received a great service from your engineer Mohammad Rafiq on numerous occasions and he deserves a shout out! For those challenging faults he approached with an inv... Voir plus
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The Scottish Arts Club was very impressed wth the service provided by Logic Vending and by MItchell in particular. He took us through the decision making process so that our choices were made clear.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de machine à café
- aussi dans
- Distributeur de café
- Fournisseur d'équipement de crème glacée
- Fournisseur de distributeurs automatiques
- Grossiste en café
Informations provenant de diverses sources externes
Are you looking to lease, rent or buy a commercial coffee machine or other professional catering equipment? If so contact us now to learn how we can help.
Coordonnées de contact
Roydon Road, SG12 8HG, Stanstead Abbotts, Royaume-Uni
- info@logicvending.co.uk
- www.logicvending.co.uk
4,2
Bien
194 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great experience overall
Great experience overall! Extremely happy with service provided.
11 juillet 2023
Avis spontané
Outstanding service
Outstanding service! Our office have gone through quite a few coffee machines and suppliers over the years but Logic Vending really took their time listening to our requirements and presented us with comprehensive solutions that everyone in the office are happy with. Will be looking at getting another coffee machines from you when we open up our new office in a few months time.
4 juillet 2023
Avis spontané
Terrible after sales service
We only buy ingredients. Service ok. Will NEVER buy equipment again. Complained about our machine asked for quote on brand new machine 3 months ago!!
11 juillet 2023
Réponse de Logic Vending
As you are aware, this complained has now been resolved, please contact us if you feel it remains un-resolved.
No problems quick and easily
5 juillet 2023
Great at selling you a coffee machine.
Great at selling you a coffee machine.
Then they run for the hills.
poor commication.
no return e mails.
Tech that installed machine was a great guy but poor instruction on how to use the machine .
Machine broke after 2 days.
29 juin 2023
Avis spontané
Réponse de Logic Vending
Dear Paul,
You have already been speaking to your account manager and our MD about this and I can see the issue was resolved yesterday.
Your machine was installed on a Friday and unfortunately the drinks were not set hot enough and the temperature probe needed some adjustment. You left us this review on the Sunday following the install and called the fault in on the Monday morning.
Our engineer was on-site within less than 24 hours of the fault being reported and the issue has been resolved.
Please do contact us again if the issue is not resolved but as far as we are aware the machine is now making the drinks at the correct temperature.
Logic Customer Service
Quick delivery.
24 mai 2023
Amazing efficient and personal service
Steve.B was amazing and sorted out our machine really quickly and efficiently. He kept us in the loop through the whole process and answered emails really quickly. He also upgraded our delivery so we received it earlier than we thought. I would definitely recommend.
Jo
22 mai 2023
Avis spontané
Highly Recommend
I couldn’t fault anything to do with my experience with Logic Vending. Steve Banting was so helpful and knowledgeable about the products, and very responsive to emails and phone calls. I would highly recommend this company to anyone.
Thank you for helping me get my tea room business ready for serving excellent coffee quickly and easily.
14 avril 2023
Avis spontané
Loved it!
Great communication and help for coffee machine installation! Would recommend
13 avril 2023
Avis spontané
OKay
Communicating was good enough, understanding our needs wasnt,
Installation was long and lengthy,
delivery of coffee was super fast.
22 mars 2023
Very efficient & friendly
22 février 2023
We used Logic to supply our coffee…
We used Logic to supply our coffee machines and consumables in both of our offices. The installation was professional and efficient, and the technician that did our install was super helpful.
Any user queries I had with our machine were answered easily by the service department without over-complicating it.
Consumables are easy to order and delivered quickly. The whole service has been great.
22 février 2023
Réponse de Logic Vending
Thanks for the detailed review. We appreciate it.
Great coffee and prompt delivery
Great coffee and prompt delivery. The coffee machine has given our staff a morale boost.
28 février 2023
Réponse de Logic Vending
Thanks for your great review.
Réponse de Logic Vending
Thanks for the 5 star review.
Very easy service to use with swift and…
Very easy service to use with swift and prompt actions for delivery. Really good service
22 février 2023
Very quick at responding and helpful
3 février 2023
Avis spontané
Helpful and friendly staff always offer…
Helpful and friendly staff always offer good support and service. Thank you
10 février 2023
Avis spontané
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