Very disappointing experience. The original quotation included a "Parts & Labour Warranty" but did not specify that, according to Logic Vending, the warranty would expire after 12 months or th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Very disappointing experience. The original quotation included a "Parts & Labour Warranty" but did not specify that, according to Logic Vending, the warranty would expire after 12 months or th... Voir plus
L'entreprise a répondu
The best supply company I've come across since I started business. They really sorted us out with our coffee machine. Enough beans for a good few months, along with take out cups, stirrers and s... Voir plus
L'entreprise a répondu
Hi Logic Vending, I received a great service from your engineer Mohammad Rafiq on numerous occasions and he deserves a shout out! For those challenging faults he approached with an inv... Voir plus
L'entreprise a répondu
The Scottish Arts Club was very impressed wth the service provided by Logic Vending and by MItchell in particular. He took us through the decision making process so that our choices were made clear.... Voir plus
L'entreprise a répondu
Are you looking to lease, rent or buy a commercial coffee machine or other professional catering equipment? If so contact us now to learn how we can help.
Roydon Road, SG12 8HG, Stanstead Abbotts, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Been dealing with Mitchell who has been fantastic and always upfront with recommended products... prompt with emails and even calls to follow up on the progress of our install... would recommend this company to anyone who is looking for new product..
Logic Vending has been absolutely fabulous for all my coffee needs. I dealt with Mitchel and he was so helpful and so patient with me when I kept changing dates on them 🙈 The communication throughout the process was faultless. Nick who installed the machine was fantastic as well. Everything has gone very smoothly on their part. The machine I went for is the Ruby Gaggia. So far so good. Easy to use, and I have no doubt it will be perfect for my mobile coffee bar. All in all, fabulous company, great machines, amazing customer service. I can’t fault them and would recommend them in a heart beat!

Réponse de Logic Vending
I've worked with Steve on two occasions now, and have been really pleased with his efficiency both times!

Réponse de Logic Vending
Excellent company from the customer service at the set up to the engineers with the installation. Gino my rep was very helpful and made the process easy.
Would defiantly recomend

Réponse de Logic Vending
Needed a coffee machine fast to replace our irreparable unit. Logic Vending made the whole process very easy, and organised a speedy replacement, installation and training. Definitely recommend.

Réponse de Logic Vending
We are on our second coffee machine and have twice had a wonderful experience! Highly recommend logic vending for those who want service style and a superb tasting product. To all those who have taken us through the journey from tasting, arranging finance right up to installation we thank you for your professionalism and superb help! Regards Monique & Lizzie
I can't recommend these guys enough!
After being messed around for 2 months by any company I discovered Logic Vending where Steve helped me out and sorted me out very quickly. The customer service was 10/10 and Joe who installed the machine was excellent also couldn't recommend Steve and Joe enough. Thanks guys.

Réponse de Logic Vending
I have given 5 stars as so far we are extremely happy. Unfortunately had a little hiccup re payment and a little hiccup re delivery (couriers fault) but overall Steve was very good in responding to my questions and offered advice and dealt with the purchase very quickly and efficiently. Hiccups well and truly over.
We had Gilbert do our install and he arrived promptly and trained us to use the coffee machine and he was an absolute delight. He covered everything and we felt confident and happy that we had made the right choice in our Jura machine. The coffee is delicious and we feel that we will get great support from Logic Vending.

Réponse de Logic Vending
Brilliant service from Steve Banting.
Cannot recommend the company or Steve more.
I spoke with another company and found them pushy and deceiving where Steve from Logic was upfront honest and patient.
Cheers,
Alex from the Red Lion
Mitchell and the team at Logic Vending have been super helpful through the whole process of buying a coffee machine. They helped us find the right one to meet our needs, as we were on a budget they offered an ex-demonstrator model at a competitive price so we could get the best model on our budget. As we run a community cafe for Adults with a Learning Disability to train and gain work experience they even sent some extra cups and saucers!
The technician who installed the machine arrived on time, fitted it with no hassle or issue, gave us clear instructions and demonstration on how to use and clean the machine and got us off to a flying start!
Between agreeing to purchase the machine and having it installed the COVID lock-down occurred, Mitchell arranged for the coffee machine to be kept at the warehouse until we were ready which was a delay of about 4 months, but when we could open the cafe again and were ready for the install everything was organised really quickly and it was like there wasn't a lock down delay at all!
Mitchell was great from start to end, very helpful and informative. We are al very happy with our new coffee machine! Also a very simple and easy process, will be recommending to others for sure!
Thank you!
First class service and knowledge of products
Exceeded my expectations totally much appreciated highly recommended
Great company providing a professional service.
Mitchell and Vikki have been excellent during my transition from the old supplier to Logic.
Never used Logic Vending before, but would certainly recommend the company. Great prices. Also great service from start to finish, even through the pandemic.
We purchased various products from Logic Vending and the service was excellent. The prices are competitive and their representatives are extremely knowledgeable and helpful. We needed a quick delivery and Logic Vending went out of their way to ensure we got the machines on time. A very reliable company with a focus on customer care.
Brett was extremely helpful throughout our purchase & after sales, highly recommend
Made a purchase on 24th of June , Taken 2 Phone calls one yesterday , at which point was told someone would call us back NO return call ! Today i phoned only to find out product not in stock at all nor will i be getting my order! Thankful very nice lady called Julie has organised a refund today Julie you are a shining light.The rest hang your heads in shame and upgrade your it system .

Réponse de Logic Vending
All goodz great communication and customer service, highly recommended
Fantastic machine and customer service, we couldn’t be happier with our coffee machine.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.