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Lisez les avis des autres

Noté 1 sur 5 étoiles

Very disappointing experience. The original quotation included a "Parts & Labour Warranty" but did not specify that, according to Logic Vending, the warranty would expire after 12 months or th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best supply company I've come across since I started business. They really sorted us out with our coffee machine. Enough beans for a good few months, along with take out cups, stirrers and s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi Logic Vending, I received a great service from your engineer Mohammad Rafiq on numerous occasions and he deserves a shout out! For those challenging faults he approached with an inv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Scottish Arts Club was very impressed wth the service provided by Logic Vending and by MItchell in particular. He took us through the decision making process so that our choices were made clear.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de machine à café
  2. aussi dans
  3. Distributeur de café
  4. Fournisseur d'équipement de crème glacée
  5. Fournisseur de distributeurs automatiques
  6. Grossiste en café

Informations provenant de diverses sources externes

Are you looking to lease, rent or buy a commercial coffee machine or other professional catering equipment? If so contact us now to learn how we can help.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

194 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,2

Tous les avis

(194)

9 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Paid for the product and then waited…

Paid for the product and then waited over 1 week to get my installation date. Received the product with only half the coffee I was spose to get and half the cups and saucers. Spoke to them 1 week ago regarding this and still waiting to receive then rest of the items I paid for.

9 juillet 2019
Avis spontané
Logo de Logic Vending

Réponse de Logic Vending

Dear Scott, We are sorry you are unhappy with the week's wait for installation. Being as you are located in the highlands it was necessary to courier the machine to our installers in Northern Scotland and this added a couple of days to our normal lead times. The rest of the items have been sent and you should have received them. Our Director will also contact you personally to discuss.

Noté 5 sur 5 étoiles

Excellent service and very easy company to work with

Really like the fact that you gave us the opportunity to try the coffee and use the machine in advance of deciding if we should go ahead of purchasing one. We ended up leasing 2 machines and it was a really easy transaction and both Richard and Mitchell were very helpful. I also really like the fact that they give you everything you need to start you off such as coffee and cups etc.

9 juillet 2019
Avis spontané
Logo de Logic Vending

Réponse de Logic Vending

Hi Linda, thanks for the review. Our goal is to make sure you have the correct machine and we are glad this was achieved and that Mitchell and Richard have been so helpful.

Noté 5 sur 5 étoiles

Great Customer Service

Had some issues with an old lease agreement. Today have had a meeting with Stuart and he has resolved the issue. Brilliant service. Thank you.

5 juin 2019
Avis spontané
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Réponse de Logic Vending

Hi Kevin, We are glad Stuart could resolve the issues and you are happy.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, Mitchell was really helpful and friendly. Didnt have to wait lobg for them to fit the machine. The guy that fit the machine was really friendly and helpful

4 juin 2019
Avis spontané
Logo de Logic Vending

Réponse de Logic Vending

Hi Elaine, Thanks for the review, we are glad Mitchell was so helpful.

Noté 5 sur 5 étoiles

Starting up a community cafe - so helpful

Starting up a community cafe and they have been extremely helpful with advice

3 mai 2019
Avis spontané
Logo de Logic Vending

Réponse de Logic Vending

Thanks Ian, we have many customers starting up a new venture and we are always happy to help with advice and ideas to help get your venture up and running.

Noté 5 sur 5 étoiles

Great company

Such a great company. We are in the middle of setting up a new business and the guys were so helpful. Mitchell offered us a fantastic help and guidance. We would highly recommend them to anyone

4 avril 2019
Avis spontané
Logo de Logic Vending

Réponse de Logic Vending

Thanks Anna for the fantastic review.

Noté 5 sur 5 étoiles

The service from Logic vending has been… Excellent

We have a large number of coffee machines at our site and all are working well. During the installs we had challenges with the onsite contractors not having certain areas ready but Logic went above and beyond to get machines installed for dates required by our client.

3 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

An Example of Excellence

During the process of selecting the right coffee machine/s for our office, we saw that Logic Vending was the clear choice. We found that the team were very helpful when it came to demonstrating both how the machines operate and how they would need to be maintained effectively. They were also very efficient with response to any queries or concerns we had, as well as their delivery of products.

No complaints, no issues. Just a great service that we hope others get to experience for themselves.

26 mars 2019
Avis spontané
Logo de Logic Vending

Réponse de Logic Vending

Hi Nicola,

Thanks for the excellent 5 star review.

We are glad our service has lived up to your expectations.
Thanks

Noté 5 sur 5 étoiles

Fab service

Fab service customer care and support on hand fast delivery

25 mars 2019
Avis spontané
Logo de Logic Vending

Réponse de Logic Vending

Thanks Sarah for the 5 star review!

Noté 3 sur 5 étoiles

Machine was delayed in being sent weeks…

Machine was delayed in being sent weeks after payment was received meaning we didn’t have it for a couple of events it was needed for.

22 mars 2019
Avis spontané
Logo de Logic Vending

Réponse de Logic Vending

Dear Laura & Karen,

Thanks for the review. The delay on installation was unfortunate and due to the machine being incorrectly sent to our Scottish installation team instead of being sent straight to your site.


Noté 5 sur 5 étoiles

Good advice form the sales team.

Good advice form the sales team, product competitively priced and order arrived on time. Machine was easy to install and is working well in our health club, keeping the coffee lovers happy!

20 mars 2019
Avis spontané
Logo de Logic Vending

Réponse de Logic Vending

Thanks Jonathan for the nice review. Glad the coffee lovers are enjoying the coffee!!

Noté 5 sur 5 étoiles

Thanks for your help!

In December me and my partner started our dream of opening a coffee shop. I contacted Logic Vending as they were recommended to me by my hair dresser who has used them for many years. I made it clear that I needed the machine before the Christmas period as we were due to open on the 2nd of January and we wanted to test out everything before opening the doors to the public.

We contacted Logic Vending online on Monday morning and were contacted by Mitchell after 20 minutes of leaving our details and to me a quick response is always a good sign.

myself & my partner visited there Hertfordshire showroom which also gave me a clear indication of the size of the company we were dealing with as they had what appeared to be 6 units on the business park that they are situated. The showroom was basic but had everything we needed and got to see one of there Espresso machines which lead us to make up our mind with proceeding with the Ascaso Barista 2 Group we were sold on the white finish with wooden handles.

Mitchell was fantastic with us from start to finish and even allowed us to edit the starter package as we already had our own branded cups, we changed this for more of there wonderful coffee which we are now ordering 12kg a week of there Kokebi Super Crema which after sampling a lot of different coffee from various suppliers this was the best of them all.

On the day of Installation Mark a very enthusiastic engineer attended our site at 8:00am as we wanted this installed as early as possible, he took around 90 minutes to set up the coffee machine before spending two hours with us going through the machine in full detail even showing us how to do Latte art which we was very impressed with.

From start to finish the whole process was very smooth, we hope to open another site in the next six months and will definitely be coming back for another machine!

19 mars 2019
Avis spontané
Logo de Logic Vending

Réponse de Logic Vending

Thanks Esther for the lovely review. We are glad you enjoy the Kokebi coffee and that Mark was so helpful on install.

Noté 5 sur 5 étoiles

Impressive service and quality

The Scottish Arts Club was very impressed wth the service provided by Logic Vending and by MItchell in particular. He took us through the decision making process so that our choices were made clear. The delivery of the machine was prompt, the installation efficient and the machine works well. The coffee beans supplied are excellent, and are almost half the price of our former supplier.

19 mars 2019
Avis spontané
Logo de Logic Vending

Réponse de Logic Vending

Thanks Marilyn, We are glad you found our service to be efficient and enjoy the coffee , we aim to have high quality products at reasonable prices.

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