Loqbox Avis 

28 100
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve had a really good experience with LOQBOX. It’s been a helpful way to build my credit history and manage my payments at the same time. The process was straightforward, and I found everything e... Voir plus

Noté 5 sur 5 étoiles

The company allows you to work on your credit without needing a great credit history. They outsource to credit companies and can also get you checks that don't affect your credit score to see if you c... Voir plus

Noté 4 sur 5 étoiles

Loqbox is a great way to boost your credit score and also to keep your finances in check.. A few things could be easier to understand - for example the price plans for standard membership of... Voir plus

Noté 5 sur 5 étoiles

Helped me increase credit rating by effectively showing I had credit of £1000 and was never in debt as I wasn't actually able to use the credit. Good idea tog et credit up from poor to good in a year... Voir plus

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

Money. From health to happiness, personal relationships to professional ambitions, it plays a huge role in all our lives. How we see and feel about money impacts how we see ourselves and how we feel in ourselves. How we value our own self-worth. It’s that important. But, for one reason or another, we’re just not comfortable talking about money. Money is the last taboo. But we’re changing that. We’re opening up the money conversation. Because from persisting pay gaps to the deepening cost of living crisis, talking openly and frankly about money is more important than ever.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

28 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

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A répondu à 99 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(28 100)

2 761 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

I have been saving with Loqbox for over…

I have been saving with Loqbox for over 12 months, but I am now struggling to access my own money. I have already explained to their team that I have an existing TSB account, which I used to receive my first savings payout.

Despite this, I am being asked to open another account with one of their partner banks, TSB or Santander, to receive my savings. I was also told that refusing to do so could result in a £30 deduction from my savings.

I find this extremely frustrating and unfair. This is my hard-earned money, which I have saved consistently for over a year, and I should not have to open another bank account to access it..I am disappointed upon several email sent to the customer support team no reply or steps to get my issue resolved

I hope Loqbox can resolve this issue promptly and provide a clear explanation of why I cannot receive my money into my existing TSB account or other without being charged £30.

2 septembre 2026
Avis spontané
Logo de Loqbox

Réponse de Loqbox

Hi Francis,


Your feedback matters a lot to us, and we're sorry to hear that.

Our mission is all about helping everyone to live a richer life, and to support this, we offer a free way to use Loqbox Save by opening a new bank account with our partners at the end of your savings journey.

When you unlock your savings into the new account, we receive a commission from our partner bank. This covers the costs of your Loqbox Save credit-building journey, so you won't be charged.

But if opening a new account isn't your preference (and that’s totally okay), you can opt for our 'Flexi Unlock' premium add-on at £30. This gives you more flexibility and is a good option for withdrawing into your existing bank account. The £30 covers your credit-building journey with Loqbox, and means we’re able to keep offering our members our great credit-building tools, as well as lots of money management tips and tricks to keep them on track to a happier, healthier relationship with money.

If you’ve encountered any partner bank issues, please feel free to email us at support@loqbox.com. We're here to guide you every step of the way.

Many thanks,

Team Loqbox.

Noté 1 sur 5 étoiles

Abhorrent

Abhorrent - charging vulnerable people to increase their credit score.

I opened an account and its a mess and confusing for some and not advisable. I immediately closed the addons.

I noticed other charges from them and contacted them and they stated they did not have any idea of the money they took . I had to contact my bank to find out there was a second account I did not set up.

They state I need to contact the police before they will refund even though I have reported this through my bank.

Luckily I did contact my bank as thy addon I cancelled they keep trying to take funds out of my bank account. I still have £120 unauthorised funds missing from my bank.

They had the audacity to ask if I set the other account up. Why would I ask you about funds taken from my account I had no idea of why and when I checked the account I did open there was no information regarding those accounts. If I opened that account then I would have cancelled anything with in 14 days.

Avoid and be wary of fake reviews

5 septembre 2026
Avis spontané
Logo de Loqbox

Réponse de Loqbox

Hi there,

Thank you for sharing your thoughts. We're truly sorry to hear that your experience with Loqbox hasn't been positive, and we're here to make things right. If you're open to discussing this further, please feel free to send us an email at support@loqbox.com.

Understanding your concerns is crucial to us, and we're dedicated to addressing any issues you've encountered. Your feedback is valuable, and we hope to have the opportunity to improve your experience.

Take care,

Team Loqbox.

Noté 5 sur 5 étoiles

Magnificent

Very easy to use and more reliable. It really helps me building my credit score. To crown it all, you're saving at the same time building your credit score. This is so magnificent.

5 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

It always helps me with Xmas no…

It always helps me with Xmas no worrying about presents it's sorted.my credit score gets better every year. The app is brilliant and easy to navigate.and you can save any amount you like. I have been with loqbox for a few years now and would highly recommend it. Join it even if you use it just as a Xmas box. 10/10 for me.

4 septembre 2026
Noté 3 sur 5 étoiles

Unlocking and cancelling savings doesn't cancel membership

I didnt know as it did NOT come up anywhere but stopping the savings pot does not stop membership and if they had told me that 4 days ago id have made sure it was all done.

The last of the money in my account just went out to loqbox this morning, I was going to use that last £15 for groceries, oh well guess the kids dont actually need to eat eh

4 septembre 2026
Avis spontané
Noté 4 sur 5 étoiles

Helped build my credit

Helped build my credit, love the features that are available.
My only complaint would be that to when you do the loqbox save more than once you have to open a new account each time to have a free pay out of your money.

5 août 2026

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