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Loxon Storage Avis 

141
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Michael guided us pretty well providing all the necessary information for the storage. He showed us the facilities and his customer service was excellent. In addition, we got a really good deal which... Voir plus

Noté 5 sur 5 étoiles

John was very professional and helpful throughout the whole process. One thing I wasn’t happy about is your use of collecting facial recognition when submitting my driving license. I would like to... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Luke was incredibly helpful. Unfortunately I had a major health incident and could not move in on Friday. There is nothing you could have done better. Just waiting to recover to be able move my f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really good introductory price [1st mth) but like all in this game goes up significantly. Use a electronic locking system used via app on phone, which was is better ans more up to date than a plad... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garde-meubles en libre-service

À propos de Loxon Storage

Écrit par l'entreprise

Loxon Storage: Self Storage For Every Life Move

We're a Queensland family-owned and operated business with over 30 years of experience helping locals through every life move. With 20+ storage facilities across Brisbane, the Gold Coast, Moreton Bay, the Sunshine Coast, Ipswich, Gladstone and Mackay, Loxon Storage is here to take the stress out of moving, renovating, decluttering, or growing your business. Whatever life throws at you, your belongings are safe at our place.

Why Queenslanders Love Storing with Loxon:

  • Serious Security, Zero Stress: Every facility is protected by a multi-level security system - 24/7 CCTV surveillance, electronic gated entry, and a unique PIN code that's changed with every new customer. Plus, our onsite facility managers keep a watchful eye over your belongings every day.
  • Flexible and Fair: No lock-in contracts, no fuss. Store month-to-month, cancel any time after your first month, and we'll even refund you for unused prepaid days. With unit sizes to suit everything from a few boxes to a whole household, you only ever pay for the space you need.
  • Real Local Support: As a family business, we do things differently. Our friendly onsite managers know their facilities inside out and genuinely love helping people find the right fit - pop in for a chat and some honest storage advice.
  • Easy Access When You Need It: Clean, well-maintained facilities with flexible access hours, convenient parking, and easy drive-up access, so getting to your things is never a hassle.
  • Everything for Your Move: From quality moving boxes and packing supplies to expert packing tips, we'll help you get sorted in one convenient stop.

How We Can Help You?

  • Residential Storage: Moving house, renovating, downsizing, or just reclaiming your garage - we've got a unit for that.
  • Business Storage: A clean, dry, secure space for stock, tools, documents and equipment - the affordable alternative to warehousing.
  • Long-Term Storage: Heading overseas or between homes? Keep your belongings safe for as long as you need.
  • Storage Solutions For Every Need: Not sure what you need? Our team will help you find the perfect fit.

Ready to make space for your next life move? Loxon Storage makes storing simple, secure, and stress-free.

Find your nearest facility or get a free quote online today!

No Lock In Contracts.

Self-storage on your terms.

Loxon offers flexibility to suit your personal storage style. Start storing today with no lock in contracts and upsize or downsize as you need!

Coordonnées de contact

UP TO 50% OFF YOUR FIRST 3 MONTHS*

Explore a range of unit sizes! Find a suburb near you to get started.

4,7

Excellent

TrustScore 4.5 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(141)

141 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Scott was very helpful

Scott was very helpful. He advised on the various options and we were able to agree on a unit that the most suitable for my requirements. The facility and units are well managed, clean and accessible.

1 octobre 2026
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Réponse de Loxon Storage

Thanks for the great review. We are glad Scott was able to find the best option for you.

Noté 5 sur 5 étoiles

Amazing Customer Service

Scott (the Manager) has been amazing with the support, assistance and guidance. I will certainly recommend Loxon Storage to others because of Scott's outstanding customer service.

29 septembre 2026
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Réponse de Loxon Storage

Thankyou for your kind review Grant

Noté 5 sur 5 étoiles

Everything went smoothly

Everything went smoothly: from first contact to moving items in. And all follow up contact. All information was provided and Patrick was most helpful in talking about the unit and showing me how everything worked.

5 septembre 2026
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Réponse de Loxon Storage

Thankyou for your review Angela. I am glad Pat was able to help.

Noté 5 sur 5 étoiles

Really good introductory price [1st…

Really good introductory price [1st mth) but like all in this game goes up significantly. Use a electronic locking system used via app on phone, which was is better ans more up to date than a plade like national storage robbing dogs who wants to sell u a paddocks snd insurance..

22 juillet 2026
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Réponse de Loxon Storage

Thankyou for the review.

Noté 5 sur 5 étoiles

Smooth process

From my first enquiry by phone to my site visit I was very happy with the process. I was able to choose the right storage solution for my needs and felt all my questions were answered and some helpful advice given. Luke was generous with his time and I was confident about my decision. Fees were also very reasonable!

30 septembre 2026
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Réponse de Loxon Storage

Thanks for the great review. We pride ourselves in taking the time to get the unit that suits you best, so glad we achieved our objective in your case.

Noté 5 sur 5 étoiles

Fantastic Customer Service and Hassle-Free Storage

We had an excellent experience with Loxon Storage. The entire process was smooth, and our removalists had no issues at all accessing and using the storage facility.

A special thank you to Salem, who made the move so much less stressful. She was always available to answer my questions, explained everything clearly, and kept us well informed throughout the process. Her friendly, professional approach gave us confidence and peace of mind during a busy time.

I highly recommend Loxon Storage to anyone looking for reliable storage and outstanding customer service. Thank you, Salem, for making our move such a positive experience! 😊

26 septembre 2026
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Réponse de Loxon Storage

Thankyou for your very kind review.

Noté 1 sur 5 étoiles

A mud map of the premises needed

I found it extremely difficult to locate my unit. I actually loaded all my stuff and used the lift in what, after several laps of the premises, ended up being the wrong buildingThe map showing where my unit is on the ap wasn't obvious enough for me to see / notice without searching for some clue several times and also very difficult to see being such small type. I think some signage in the lift areas showing a map of the unit numbers and location would be fantastic. Also are there any toilets there? Any tap for getting a drink of water? Maybe just my age!! Apart from all that- nice clean and tidy facility.

27 septembre 2026
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Réponse de Loxon Storage

Thankyou for the feedback, I have already passed this onto our team to look into how we can improve the map on the App. We have also started designing posters with "You are Here" Maps to put within the facility. We are glad that despite the shortcomings ,you did find our facility clean and tidy.

Noté 5 sur 5 étoiles

Lesley is exceptional

Lesley answered my call on Saturday opening.
Lesley was courteous, extremely helpful and helped a not very tech savvy 60+ person seamlessly complete the registering process and allocating our storage space.
Lesley is an asset to Loxon, highly courteous and down to earth. Thank you Lesley.
Momia

26 septembre 2026
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Réponse de Loxon Storage

Thankyou so much for the review Momia. We think our Lesley is awesome too!

Noté 5 sur 5 étoiles

The staff were very helpful

The staff were very helpful. The storage areas are clean and well kept. It's good to have a safe space available with your people. Thanks.

23 septembre 2026
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Réponse de Loxon Storage

Thankyou for the great review

Noté 1 sur 5 étoiles

I have already been charged for my…

I have already been charged for my storage unit. Logon failed to inform me first that I would need to have my drivers license in order to verify my ID just to gain access to the unit I was already charged for. My house was set on fire and I have been repeatedly robbed, I can not find anything in my car because everything I own is inside my car and i wouldn’t know if it’s lost or stolen. Meaningless to Loxon, for me a massive ordeal because it’s the same old bullshit that stops me from doing anything everytime I try to sort this bulkshit mess my life has turned into since my ex partner decided to destroy my life and take everything from me. Just makes me feel like giving up. You can’t ever sort problems out with a human being, face to face when you need to.

25 septembre 2026
Noté 5 sur 5 étoiles

Great service

Great service, good systems in place, easy access to storage areas, trolleys and trailer available for use free of charge and a great price.

25 septembre 2026
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Réponse de Loxon Storage

Thankyou for your review

Noté 5 sur 5 étoiles

The staff was friendly ,helpful also…

The staff was friendly ,helpful also answered my questions promptly with out hesitation.
Helped me setting up the app . Direct debit from my bank account.
I would have no hesitation of recomending your business and location to friends and family.

24 septembre 2026
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Réponse de Loxon Storage

Thankyou so much for the great review Darrell

Noté 5 sur 5 étoiles

Great Service and Great Shed

I needed to book a second shed urgently and your staff member was so helpful and everything was seemless! The new shed is great. It doesn't get hot, looks newly painted on the floor and the roller door is easy to unlock and open.

22 septembre 2026
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Réponse de Loxon Storage

Thankyou for the great review. We do our best to keep our units clean and fresh. We appreciate your business.

Noté 5 sur 5 étoiles

Awesome service by Scott

Awesome service by Scott. Very friendly, attentive and helpful

21 septembre 2026
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Réponse de Loxon Storage

Thankyou for the review and we agree that Scott our manager is awesome :)

Noté 5 sur 5 étoiles

Staff were extremely helpful in getting…

Staff were extremely helpful in getting through the process and made a huge difference in making the decision to go with Loxon. Additionally the cleanliness and quality of the units are also a key differentiator

21 septembre 2026
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Réponse de Loxon Storage

Thankyou for your review David . So glad you found our facility and decided to trust us for your storage needs.

Noté 1 sur 5 étoiles

The connection App didn't work so we…

The connection App didn't work so we have no access code yet. There is NO phone to ring on weekends so now we have to go to the office first thing tomorrow.
And the App doesn’t autosize to all phones so it’s extremely difficult to read.

19 septembre 2026
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Réponse de Loxon Storage

Thankyou for the Feedback David. We are very sorry your experience was not good. We believe you have been talking with our manager today and have your access sorted out now. We have passed on your feedback about the Autosize issue with the app to the developers.

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