LPD Doors Avis 

1 197
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The person that delivered my purchase was brilliant. I had just nipped round to my neighbours, he called me instead of just driving off. He carried my purchase to where i wanted it to go. Such a pl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely amazing delivery driver! Delivered new front door (no stairs involved though) to where it needed to go. Delighted with his cheery, helpful attitude, unlike a Deanta door delivery driver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Perfect! I personally had a tight schedule but delivery arrived “an hour ahead” of my crazy day, and very kind driver. I am sooo appreciative (even on scheduled time would have been great)! Custome... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good service, easy to contact, kept informed of order progress. Product quality excellent, as was delivery service, as your driver was very new to the company.

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de portes
  2. aussi dans
  3. Décorateur d'intérieur
  4. Entrepôt de portes
  5. Fabricant de portes
  6. Magasin de portes
  7. Porte intérieure

Écrit par l'entreprise

With over 40 years of experience, LPD is the UK’s unrivalled leader in sourcing and supplying doors for the domestic market. Still very much a family business, our aim has always been to set the standard in high quality, cutting edge door design in the UK. We strive to maintain our premium, modern and traditional ranges, ensuring we really do have something for everyone. With an ever-expanding customer service team and in house delivery fleet, our commitment to our customers remains as solid as ever. LPD are currently distributing circa 1,000,000 units per annum. We offer an ethical supply chain, meeting all FSC® and PEFC™ requirements. You really can expect more than just the door.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(1 197)

187 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

packing and delivery absolutely…

packing and delivery absolutely atrocious just had a delivery last week from LPD doors leeds the door was orderd through homebase/wilko/range 3 weeks ago the delivery arrived by LPD own transport the packaging was torn and the door exposed scratchers every were rails with chunks of mdf taken out.WHY TRY TO DELIVER IT.its now been another week week without a update.

31 octobre 2025
Avis spontané
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Réponse de LPD Doors

Good morning Mr Glover,

Please accept my apologies for the late reply, thank you for your feedback and comments.
If you have not already done so please contact your chosen stockist regarding your concerns, in turn once LPD have received their message we shall happily appraise the complaint. Your chosen supply chain will keep you appraised going forward.

Thank you
LPD Doors

Noté 5 sur 5 étoiles

The delivery man Brian was exemplary .

The delivery man Brian was exemplary .. extremely helpful

Difficult delivery with taxis everywhere at excel … he managed to find a space to park and carried the door for me

And was keen that I was happy with everything … thank you !

6 novembre 2025
Avis spontané
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Réponse de LPD Doors

Good morning John,

Thank you so much for taking the time to leave your review.

I have sent your lovely comments on to Brian.

Have a lovely day 😊

Noté 5 sur 5 étoiles

A great product

A great product, good communication with delivery company and the driver who delivered the door was very helpful .

6 novembre 2025
Avis spontané
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Réponse de LPD Doors

Hi Ian,

Thank you so much for taking the time to leave your review. We really appreciate your feedback.

Have a lovely day 😊

Noté 5 sur 5 étoiles

A Fantastic Service

The communication between the company and myself prior to delivery was excellent, I knew exactly when I needed to be at home.
The delivery was on time and the helpful driver helped carry my delivery into the garage. Fantastic service.

5 novembre 2025
Avis spontané
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Réponse de LPD Doors

Good morning Paul,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review.

Have a lovely day 😊

Noté 5 sur 5 étoiles

Perfect delivery and great door find

The driver was so lovely. He put the door in the safest place in my Close. Not a mark on the packaging. That was surprising as its raining so bad outside. We are just coming into the second half of a big storm. Would recommend you guys to everyone. The door price was unreal. Living in rented accommodation I wanted something that matched the 1970’s doors I already have. It’s just beautiful. Totally over the moon. On ebay too. Go find them

5 novembre 2025
Avis spontané
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Réponse de LPD Doors

Good morning Deborah,

Thank you for taking the time to leave your lovely review. We are so happy to hear that you are pleased with your doors.

We really appreciate your lovely feedback 🥰

Noté 3 sur 5 étoiles

Nice doors - incompetent staff.

Doors are good quality and a decent price. However company doesn’t seem to be able to follow simple instructions.

Doors weren’t delivered on day they were supposed to be due to van breaking down, fair enough, happens to the best of us. Was asked when I want them to be re delivered asked for the next Friday or Monday as those are my days off. Got told I’d receive a text with the reconfirmed delivery time the night before.

Next day doors turn up at 8.30AM while I’m asleep after a night shift. No warning, no text, driver banging on the door. He was told to deliver them the next day so obviously no communication between the office and the delivery personal. Frustrating.

5 novembre 2025
Avis spontané
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Réponse de LPD Doors

Good Morning Gaz,

I'm sorry to hear that you have experience this issue with your delivery.

I have requested a little more information that should help me to locate your order so we can have a look into this further to try and understand where we went wrong.

We really appreciate you taking the time to leave your review, and hopefully this can help us to improve our service in the future.

Please accept our apologies again for the inconvenience caused. Take care 😊

Noté 5 sur 5 étoiles

Door delivery

Kept up to date with delivery details and a pleasant helpful driver

4 novembre 2025
Avis spontané
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Réponse de LPD Doors

Thank you so much for taking the time to leave your review Colin. We really appreciate your feedback 😊

Noté 5 sur 5 étoiles

Excellent Service and Quality Product

Great, hassle-free purchase! The door arrived exactly when expected, and the driver was friendly and polite. It was well packaged and in perfect condition. Very pleased with the overall experience.

7 octobre 2025
Avis spontané
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Réponse de LPD Doors

Good Morning Chelle,

We are so pleased to hear that you are happy with the service that you have received. Thank you for your lovely review.

Have a great day 😊

Noté 1 sur 5 étoiles

I ordered these doors not long ago but…

I ordered these doors not long ago but the laminate has already started to peel off from underneath wouldn't recommend these not happy at all rang the company but not happy with the way they dealing with it

23 octobre 2025
Avis spontané
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Réponse de LPD Doors

Good morning,

Apologies for the delayed response, thank you for your feedback and comments. I can confirm that customer services are engaged in conversations with your chosen stockist regarding your concerns. Your chosen supply chain will keep you appraised going forward.

Thank you
LPD Doors

Noté 5 sur 5 étoiles

Fast and efficient delivery

Fast and efficient delivery. Was given a 2 hour time slot the evening before.

22 octobre 2025
Avis spontané
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Réponse de LPD Doors

Good morning Robert,

Please accept my apologies for the late reply. Thank you for your feedback, we do very much appreciate the comments.

Please do think of us again for your next project, take care.

LPD Doors

Noté 5 sur 5 étoiles

Delivered as promised

Delivered as promised

20 octobre 2025
Avis spontané
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Réponse de LPD Doors

Good afternoon Daniel,

Thank you for the review of your LPD experience, your comments will be fed back into the business. Please do think of us again for your next project.

Take care
LPD Doors

Noté 5 sur 5 étoiles

The driver was friendly

The driver was friendly, polite and courteous. He offered an immediate apology upon arrival for being slightly delayed.

9.8/10 Only because there's always room for improvement and not to indicate any issues as there weren't any.

14 octobre 2025
Avis spontané
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Réponse de LPD Doors

Good morning Mr Dashwood,

Thank you for your lovely review, I will make sure your driver is aware of your feedback.

Hopefully you will think of us again for your next project.

Take care
LPD Doors

Noté 1 sur 5 étoiles

Abysmal customer service

Abysmal customer service. Door installation was delayed as we had a severe leak in our upstairs bathroom. 3 of the doors ended up being a bit too big. Despite appropriate storage, LPD refused to allow us to exchange the doors for a different size. Forcing us to repurchase as they needed to match the rest of the house. £400 down, a very expensive leak repair and zero compassion from a company that can very easily take the doors back to be resold even when i was willing to pay for the return. Don't bother, they don't care about their customers

13 octobre 2025
Avis spontané
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Réponse de LPD Doors

Good morning Luci,

Thank you for your feedback, I am sorry we have been unable to meet your expectations in this instance. If you would like to revert back to your chosen stockist and request a review of the decision, we will happily re-visit the request but cannot offer any guarantee of a change to the original decision.

Thank you
LPD Doors

Noté 5 sur 5 étoiles

Arrived on time and let us know a 2…

Arrived on time and let us know a 2 hour time slot before hand. Courteous and professional.

13 octobre 2025
Avis spontané
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Réponse de LPD Doors

Good morning Wendy,

Thank you for the review of your LPD experience, your comments will be fed back into the business. Please do think of us again for your next project.

Take care
LPD Doors

Noté 5 sur 5 étoiles

Top marks for Delivery Driver

Delivery driver friendly and helpful. Showed patience and understanding with heavy parcel. On time and cheerful.

7 octobre 2025
Avis spontané
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Réponse de LPD Doors

Good afternoon Russ,

Thank you for your lovely review, I'll ensure your feedback is passed onto your driver on the day.

Thank you
LPD Doors

Noté 1 sur 5 étoiles

I bought a set of room divider doors…

I bought a set of room divider doors some 18 months ago. For no apparent reason the glass on one of them broke. It’s a complete piece of glass with no way to remove and replace. For 3/4 months now I have been asking for a replacement of the single door. I’m even happy to pay for one. I have sent many emails and tried to ring several times. Not one response during all this time. Nothing…..

13 juin 2025
Avis spontané
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Réponse de LPD Doors

Thank you for your feedback.

Noté 5 sur 5 étoiles

A nice man doing his job properly and…

A nice man doing his job properly and with a nice attitude

3 octobre 2025
Avis spontané
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Réponse de LPD Doors

Good afternoon Hamid,

Thank you for your review, my apologies for the late reply.

We very much appreciate you taking the time to review your LPD experience. Take care.

Regards
LPD Doors

Noté 5 sur 5 étoiles

Good communication with delivery

Good communication with delivery, the goods were placed in the secure place as arranged.

2 octobre 2025
Avis spontané
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Réponse de LPD Doors

Hello David,

Thank you for your review, my apologies for the late response. I'll pass on your comments back through the business.

Take care and please do think of us for your next project 🙂.

Regards
LPD Doors

Noté 1 sur 5 étoiles

Avoid at all costs

Booked delivery for one specific date when labour would be onsite to take in and install
Received text from courier late at night for 1st thing delivery the next day totally different date which cost us more in labour reorganisation than the four order
Avoid this company

2 octobre 2025
Avis spontané
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Réponse de LPD Doors

Good Afternoon Michael,

Thank you for your feedback we really appreciate you taking the time to comment, please accept my apologies that your experience did not meet your expectations.

You will note i have requested a little more information from yourself which will allow us to look into this order in more details and feed back your comments to the relevant team.

I'll look forward to your reply.

Thank you
LPD Doors

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