Lucas cycles ltd Avis 

15
•
TrustScore 3.5 sur 5

3,7

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À propos de l'entreprise

  1. Magasin de motos

Écrit par l'entreprise

Lucas Cycles LTD is a family run business. Since 2020 we have been specialising in low mileage used motorcycles. In 2023 we became a Talaria official stockist for ON and OFF road electric vehicles. Our current vehicle stock of 30 used bikes continues to expand year on year, with over 150 customers taking delivery of their new vehicle in 2022 alone. Laura Plested, comes from a background in design, customer service and sales. Matthew Plested, has over 17 years experience in the motorcycle sector, building the UK’s No1 learner legal centre, Speedway Motorcycles LTD dealing with technical, sales and service.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,7

Tous les avis

(15)

6 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Brought a bike off these claimed 2 week…

Brought a bike off these claimed 2 week wait turn around to register the bike on road hard work to get certificate of newness just send out forms you can get off line
Bikes sold for on road not on road at all
Then sends you details round to other people who brought the same bikes
Bikes come scratched when asked them to buy it back as it’s not how they said it was to road register it they offer you half the prices
Worse places Iv ever brought a bike from

25 juin 2026
Avis spontané
Logo de Lucas cycles ltd

Réponse de Lucas cycles ltd

Hi mathew, we dont do that too anyone. No damage was pointed out or stated at time of delivery or until this exact point months later. Can you explain this lie?

If your struggling to register vehicle why not get in touch. As explained we dont do the Dvla paperwork for the haywire model as it requires enduro registration as per stomp conditions.

If you let us know why dvla rejected the registration we can always point you in the right direction. What was the reason? Did you get vehicle MOT done and submit all paperwork as text across?

You purchased a vehicle new for £4750 including delivery. You would of lost 20% vat straight away making bike worth £3579 plus as a dealer we have to have a mark up when re selling. Usually £400 to cover prep, advertising, warranty running costs, wages list goes on.

We offered £3600 as you said vehile was like new not used. Almost the same as trade prices paid for stock vehicles.

Sorry if this has upset you but feel free to ring around for best prices.

Matt plested

Noté 1 sur 5 étoiles

Was all set for him to come and buy my…

Was all set for him to come and buy my bike said no to multiple people even for more money and then oops can only off this what a utter time waster

22 juin 2026
Avis spontané
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Réponse de Lucas cycles ltd

Hi, as stated we apologise but as our Talaria brand has just announced huge price reductions across the range we cannot offer prices to purchase vehicles quoted from 3 weeks ago. this is unfortunate circumstances but affects multiple vehicles not just your own. we wish you all the best in selling your vehicle before the prices drop online.

Noté 5 sur 5 étoiles

My son and I looked for hours for a…

My son and I looked for hours for a reputable dealer that had the knowledge about the bike we were looking for, i can fully recommend this dealer for anyone who is a novice when it comes to electric dirt bikes or a professional, Matt was so helpful and keen to answer every question, they also do an amazing Decal upgrade which we purchased!

3 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Ordered a talaria x3 mx bike on Friday…

Ordered a talaria x3 mx bike on Friday through the finance option I was told 1-7 days I received my bike on Thursday fully charged ready to ride, any enquires I had where answered straight away very helpful, all around a very well run business, I will be using Lucas cycles again in the future.

3 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Best Bike Vendor

Great bloke! Very informative and dedicated asked about the bike 12 this morning went to view and had it by 11pm that same night! Absolutely smashed it working late and overall a great experience. Would recommend LucasCycles to anyone looking at their site 10/10 all the way through!

26 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely love the bike the guys…

Absolutely love the bike the guys answer any questions you have really helpful people ordered a speacial edition sing r on Monday was at my house by Thursday looking fresh as fully charged ready for me to go would highly recommend ordering your e bikes from theese guys

22 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Talaria Sting R

Answered all my questions, I put a deposit down on a Monday and the bike was delivered Monday night and it was free delivery! excellent service and the bike was fully ready to ride, talked me through all the bikes controls and wasn’t in a rush even though it was late, thank you Lucas cycles!

16 décembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Part exchange refusal.

Contacted Lucas Cycles regarding the purchase of a new motorcycle but was told they were not interested in taking the bike I’d bought from them a year (or so) earlier in part exchange.

16 août 2024
Avis spontané
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Réponse de Lucas cycles ltd

Hi, we do not take every make and model

We deal with talaria off road and low mileage road bikes only upto 3yr old

Believe leaving a review for that us quite harsh

Noté 5 sur 5 étoiles

Amazing service. Bikes built and delivered to your door

Purchased a Talaria Sting R this week. Matt delivered mine and a friend's within 2 days of ordering and I'm nearly 5 hours away from the shop. Bikes are pre built and ready to ride from delivery. Super smooth service and very helpful. Will definitely be recommending Lucas cycles to others. Pleasure doing business.

8 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Unfortunate Experience Seller does not…

Unfortunate Experience Seller does not offer payment protection for buyers - was happy to take a deposit via pay pal, but wanted the balance payment into his bank.  For online sales - all the signs of a scam, no online solution offered, so had to charge back my deposit.  Also I had to point out damage on the seat which was not mentioned in his ebay listing. Not to be trusted, So NOT Recommended. 

5 décembre 2023
Avis spontané
Logo de Lucas cycles ltd

Réponse de Lucas cycles ltd

Customer contacted via Ebay from abroad asked about vehicle and potential purchase including if the seat was ripped.

We stated it was and would replaced included in the sale of vehicle. Customer placed order on our website £200 deposit and vehicle was ready to go three days later.

After sending invoice and stating he could pay via Credit, debit card, cash or bank transfer he then decided to send 5 diffrent payments via PayPal of of amounts from 3 different bank accounts and addresses.

This immediately sent red flags in which we contacted the customer and stated we reversed the paypal payments excluding the original deposit as per terms and conditions.

Other options were explained via Card, cash or bank transfer but Mr Geoffrey White became very abusive via phone and email. We declined to sell vehicle to him as he refused to see vehicle and wanted to send a seperate courier for the bike.

We had no intention of being scammed so parted ways with the customer and refunded original deposit via PayPal.

Any customer is free to view a vehicle before purchase. And no we do not accept PayPal for motor vehicles as PayPal.do not give buyer or seller protection cover as per their own Terms and Conditions.

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