My Shiba Inu, Tato, is an extremely picky eater and has a very sensitive stomach. We tried many popular raw food brands, but they either gave him diarrhoea or he refused to eat them unless I added... Voir plus
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Absolutely terrible customer service. My order was refused and not sent out to me. The team send generic robotic Ai emails that are not personal at all. They do not resolve simple issues and care more... Voir plus
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I was recommended Luna and me after many months of my dog having a grumbly tummy through a friend of a friend way back in 2017 ! I ordered a trial pack and almost immediately with the guidance of Sam... Voir plus
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Just had my first experience. Bought the kitten food. Well packed. Appropriate delivery warnings and marked box. My kittens love it. Easy handled patties/ good sized. Can recommend. All went wel... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We plan, portion, package & deliver. All you do is thaw and feed. 5/5 All About Dog Food. Most Ethical Pet Food Suppliers 2019. Recyclable Packaging. Individual Portions. No Mess, No Fuss, No Waste. Raw Feeding Made Easy.
Coordonnées de contact
North Mills Road, DT6 3BE, Bridport, Royaume-Uni
- 01308 420300
- hello@lunaandme.com
- www.lunaandme.com
4,5
Excellent
661 avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Fantastic food
Fantastic food , both my dogs love Luna and me.
They never leave anything in their bowls and are very fit and healthy on it .
Fast delivery and very good customer service .
31 janvier 2025
Avis spontané
Réponse de LUNA & me
Hello Julie,
Thank you for taking the time to share your fantastic feedback with us. You have made our day!
At LUNA & me, we pride ourselves on delivering excellent customer service, and it's fantastic that your experience reflects our commitment. 🤍
Julie, we would like to take this opportunity to thank you for your steadfast loyalty to LUNA & me; we are truly delighted to have had the privilege of feeding your cherished dogs since July 2020.
We look forward to continuing to provide them with the very best food and treats for many more years to come! 🐾
Our dogs love Luna & me!
Our dogs absolutely love Luna & me food! As soon as we started them on the Puppy Power Patties, their hair and coat drastically improved. They both look forward to meal times due to their love for the patties. We find it to be excellent quality at affordable prices. The delivery is quick and stored well so that it can be quickly transferred to our freezer. Would highly recommend!
1 février 2025
Avis spontané
Réponse de LUNA & me
Dear Alex,
Thank you for taking the time to share your wonderful 5-star* review!
We are so thrilled to hear that your dogs love our recipes and that they are thriving on a LUNA & me diet! 🤍
We look forward to continuing to bring you and your cherished pups the very best food and treats each time for many more years to come. 🐾
My cats love the luna and me range
My cats love the luna and me range. They offer an affordable raw meat cat food and come in convenient patties which are super easy to portion. Defrosts quickly overnight and can recycle the containers. Next day delivery and can save by subscribing to repeat orders. I love the variety boxes they do or you can pick your own flavours depending on what meat your cat loves.
1 février 2025
Avis spontané
Réponse de LUNA & me
Hello Michelle,
Thank you so much for your wonderful review!
We are delighted your cats love their LUNA & me meals. We are also thrilled to hear that you are enjoying the convenience of our pre-portioned Patties, On Repeat orders and Grab 'N' Go Variety Boxes 🐾📦
My kittens love Luna and me
My kittens love Luna and me, they’re usually super picky and won’t eat the same brand for more than a month! We’ve been consistently feeding Luna and me for over 5 months now 🥳
1 février 2025
Avis spontané
Réponse de LUNA & me
Hello Ayesha,
Thank you for your excellent 5-star review!
Your positive feedback means the world to us and we are so glad to hear that your lovely kittens are now thriving on our recipes!
Please remember, if you ever need any further help, please don't hesitate to contact us; we are always here! 🤍
Luna & me best of the best cat food!
Luna & me best of the best cat food! Feeding raw food since my naked boy (Sphynx) was a kitten and he absolutely loves rabbit patties! He is in perfect health! Also customer service always on top! Thank you all!
1 février 2025
Avis spontané
Réponse de LUNA & me
Dear Gabriele,
Thank you for your review!
At LUNA & me, we pride ourselves on delivering excellent customer service, and it's so lovely to hear that your experience reflects our commitment.
We are so delighted to hear that your cherished Sphynx is loving his LUNA & me and even more glad that he is thriving on our recipes! 🐾️
Your positive feedback means the world to us, and we look forward to continuing to provide you and your cherished cat with the best food for many more years to come! 🤍
Great quality and easy to feed!
My cat loves this food and it's so convenient with the individual patties that defrost quickly. You can also schedule your delivery easily to arrive on a convinent day.
27 janvier 2025
Avis spontané
Réponse de LUNA & me
Hello Chloe,
Thank you for your lovely words.
We are delighted to hear that your cats love their LUNA & me and that you have benefitted from the convenience of our pre-portioned 100g patties 🐾️.
Your positive feedback means the world to us, and you being part of our LUNA & me Family is so very important! 🤍
Great easy food for cats
I’ve been using Luna and Me for my cat since we brought her home in Aug 23. My cat absolutely loves it! Particularly since becoming an adult cat, she enjoys having the mix of flavours available in the variety box. Super easy to defrost too. Would highly recommend as great pet food, full of good nutrition.
1 février 2025
Avis spontané
Réponse de LUNA & me
Dear Lauren,
Thank you for your lovely words!
We are so thrilled to hear that your lovely cat is enjoying all our LUNA & me recipes and that you have benefitted from the convenience of our pre-portioned 100g patties 🐾️.
Your fantastic feedback means the world to us! 🤍
An easy transition, no more bad tummy!
Making the swap to Luna & Me was such a good move. My cat had no issues transitioning, and is far more active, interested in food and having much healthier poos. Its been nearly 2 years and she's never had an upset stomach since then. The delivery is extremely swift, and packaged safely. Overall, the meat is obviously fantastic quality, its far better for your cats gut culture, they have lots of variety and its easy to portion out.
1 février 2025
Avis spontané
Réponse de LUNA & me
Hello Emily,
Thank you for taking the time to share your excellent feedback with us! You have made our day!
It's so wonderful to hear that your lovely cat is enjoying her LUNA & me meals and that she is so happy and healthy!
Your positive review means the world to us, and we are delighted to have you as part of the LUNA & me family! 🤍
If you ever need any help or advice, please never hesitate to get in touch. We are always here! 🐾️
Great company Great food
Great company, ordering was very easy, delivery was quick and arrived on time, product was well packaged and still frozen. The food was nice and fresh, in perfect portions and my cat loves it! 😸
16 janvier 2025
Avis spontané
Réponse de LUNA & me
Dear Angela,
Thank you for your excellent review.
I can see from your account that this was your first order with us! A huge welcome to the LUNA & me family! 🤍
We are so pleased to hear that your cat has taken to LUNA & me and that your transition has been so successful! 🐾️
We pride ourselves on delivering exceptional products and delivery, and it's so lovely to hear that your experience reflects our commitment. You have made our day!
Please remember, if you ever need any help or further advice, we are always here to help and support you!
Good Company
I've been ordering with 'Luna & me' for about 6 months and so far they are a fantastic company.
Fast dispatch and unlike a lot of online pet food recently, you don't have to sign up for a subscription, but the option for reoccurring orders is available for a cut down price.
Really convenient raw both serving and storing. Cats love it and they have a great selection of proteins available to cycle
1 février 2025
Avis spontané
Réponse de LUNA & me
Hello Roisin,
Thank you for taking the time to share your excellent 5 star review! We really appreciate it!
Your positive feedback means the world to us and we are so pleased to hear that your cherished cats are loving their LUNA & me! 🤍
We look forward to continuing to provide them with the very best food and treats for many more years to come! 🐾️
Fabulous dog food and treats!
Fabulous dog food and treats!! Always arrives on time and well packaged. My senior dog loves Luna and me!
1 février 2025
Avis spontané
Réponse de LUNA & me
Dear Lauren,
Thank you for sharing your review! You have made our day!
Lauren, we would like to take this opportunity to thank you for your steadfast loyalty to LUNA & me; we are truly delighted to have had the privilege of feeding your wonderful pup since November 2021. 🐾
At LUNA & me, we pride ourselves on delivering excellent products and packaging, and it's so lovely to hear that your experience reflects our commitment.
Please remember, if you ever need anything, we are always here for you and your fur-family! 🤍
Great cat food
Great cat food. My cats love it, their coats are in beautiful condition and you can see how healthy and happy they are.
1 février 2025
Avis spontané
Réponse de LUNA & me
Hello Tilly,
Thank you so much for your lovely review!
We are thrilled to hear your cats are thriving on LUNA & me. We look forward to continuing to provide you and your cats with the very best food and treats for many more years to come. 🐾
Our Oskar really likes this food
Our Oskar really likes this food, which is nicely packaged for easy use and also easy to defrost. Very pleased all round.
17 janvier 2025
Avis spontané
Réponse de LUNA & me
Hello Mike,
Thank you for your brilliant review!
We are thrilled to hear Oskar is enjoying LUNA & me and that you are pleased with our services.
We look forward to continuing to bring you and Oskar the very best food & treats each time for many more years to come 🐾💙
Great quality food
Great quality food, the dogs and cat love it! Best value for money. Website is not the easiest to use on mobile, but customer service is great with quick replies
1 février 2025
Avis spontané
Réponse de LUNA & me
Hello Matthew,
Thank you for taking the time to write your 5-star review, you feedback is really appreciated!
We are thrilled to hear both your dogs and cat are loving LUNA & me. We pride ourselves on delivering exceptional services, and it's so great to know that your experience reflects our commitment.
We look forward to continuing to bring you and your beloved pets the very best food and treats each time for many years to come. 🐾
A raw that doesn’t go to start slop…
A raw that doesn’t go to slop which my dogs do not like. As having toy breed dogs the portions are easier to thaw and the dogs are thriving
1 février 2025
Avis spontané
Réponse de LUNA & me
Dear Angela,
Thank you for taking the time to share your fantastic review!
We are so thrilled to hear that your cherished dogs are enjoying all our LUNA & me recipes and that you have benefitted from the convenience of our pre-portioned 100g patties 🐾️.
Your fantastic feedback means the world to us, and we look forward to continuing to provide your pups with the best food and treats for many years to come. 🤍
We have been subscribing to Luna for 3…
We have been subscribing to Luna for 3 years and have always been impressed by the service. No fuss no drama delivered on time, well packed. A great natural product that our boys adore. We Highly recommend ⭐️ ⭐️⭐️⭐️⭐️ Luna and me
1 février 2025
Avis spontané
Réponse de LUNA & me
Hello Lynn,
Thank you for taking the time to share your excellent 5* review with us. You have made our day!
We pride ourselves on delivering exceptional products and services, and it's so great to know that your experience reflects our commitment. 🤍
Your positive feedback means so much to us, and your continued support means the world! 🐾
Absolutely love this company excellent…
Absolutely love this company excellent customer service and my 3 orientals love the food. Highly recommended.
30 janvier 2025
Avis spontané
Réponse de LUNA & me
Hello Ruth,
Thank you for your wonderful review!
We pride ourselves on delivering exceptional services, and it's so great to know that your experience reflects our commitment. We're thrilled to hear that your 3 orientals are loving LUNA & me 🐾
We look forward to continuing to provide you with the very best food and treats for many more years to come! 💙
Our two kittens go wild for Luna & Me
Our two kittens absolutly love Luna & me patties . We have to put them in another room ,while we put it in their dishes and then we open the door and their like a pair of cheetas racing through the kitchen to their bowls !
Their coats are silky smooth and they are very healthy from the nutrients and fresh ingredients in Luna & Me .
We like it that the orders arrive within a couple of days too. Definatly reccomend Luna & Me
16 décembre 2024
Avis spontané
Réponse de LUNA & me
Dear Karen,
Thank you for your excellent review!
We pride ourselves on delivering exceptional services, and it's so great to know that your experience reflects our commitment.
It makes us so happy to hear that your lovely kittens are enjoying their LUNA & me, and even more pleased that they are happier and healthier too! 🤍
We look forward to continuing to provide them with the very best food and treats for many years.
Beyond Amazed
My British shorthair kitten had a poorly tummy from the time we brought him home, not even the vets and medicines were able to make him better. The breeder suggested Luna & me kitten patties and within the week he was brighter and going to the toilet without difficulties. I’m beyond amazed what changing his diet to Luna and me has achieved and I’m so grateful for them. I will never look back and have also started my senior cat on their food, noticing his coat to be more silky. Thank you Luna & me.
16 janvier 2025
Avis spontané
Réponse de LUNA & me
Hello Katie,
Thank you so much for your lovely review!
We are delighted to hear you have seen improvements with your kitten since switching to LUNA & me & you have entrusted us with your senior cat's diet.
You being part of our LUNA & me family means the world to us, and we greatly appreciate your support. 🐾💙
Great service and products
We have regular deliveries from luna and me. The communication is great and deliveries are always on time. It is very easy to set up regular deliveries and move them/ adjust them if required.
When i have contacted customer service they are very quick at responding and deal with issues promptly.
28 janvier 2025
Avis spontané
Réponse de LUNA & me
Hello Toni,
Thank you so much for taking the time to provide us with your wonderful review!
We pride ourselves on delivering exceptional services, and it's so great to know that your experience reflects our commitment. We're thrilled to hear that you are benefitting from the convenience and flexibility of our On Repeat service.
We look forward to continuing to provide you with the very best food and treats for many more years to come! 🐾️
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