My Shiba Inu, Tato, is an extremely picky eater and has a very sensitive stomach. We tried many popular raw food brands, but they either gave him diarrhoea or he refused to eat them unless I added... Voir plus
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Absolutely terrible customer service. My order was refused and not sent out to me. The team send generic robotic Ai emails that are not personal at all. They do not resolve simple issues and care more... Voir plus
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I was recommended Luna and me after many months of my dog having a grumbly tummy through a friend of a friend way back in 2017 ! I ordered a trial pack and almost immediately with the guidance of Sam... Voir plus
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Just had my first experience. Bought the kitten food. Well packed. Appropriate delivery warnings and marked box. My kittens love it. Easy handled patties/ good sized. Can recommend. All went wel... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We plan, portion, package & deliver. All you do is thaw and feed. 5/5 All About Dog Food. Most Ethical Pet Food Suppliers 2019. Recyclable Packaging. Individual Portions. No Mess, No Fuss, No Waste. Raw Feeding Made Easy.
Coordonnées de contact
North Mills Road, DT6 3BE, Bridport, Royaume-Uni
- 01308 420300
- hello@lunaandme.com
- www.lunaandme.com
4,5
Excellent
661 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Top Quality, Great Price
Great quality of product and top service. Excellent value for money!
2 décembre 2024
Avis spontané
Réponse de LUNA & me
Dear Karl,
Thank you for taking the time to share your wonderful review!
At LUNA & me, we pride ourselves on delivering excellent products and customer service, and it's so lovely to hear that your experience reflects our commitment.
Your positive feedback is so important to us, and we are so glad to hear that your cherished cats are thriving on our recipes!
Please remember, if you ever need any further help, please don't hesitate to contact us; we are always here! 🤍
Excellent food for my Dachshumds
Really great quality food that my dachshunds love! The patties are a genius way to feed smaller dog breeds. Love this brand!
4 février 2025
Avis spontané
Réponse de LUNA & me
Hello Kate,
Thank you for taking the time to share your excellent 5* review!
We're thrilled to hear that your Dachshunds loves our food and that you are benefitting from the convenience of our wonderful pre-portioned 100g patties.
We look forward to continuing to provide you and your pups with the very best food and treats for many more years to come. 🐾
Best raw food for my dog
I have tried several types of dog food and I can honestly say Luna and me is the best dog food for my dog Ted he just loves it.
The customer service is great and the monthly repeat reminders are a fabulous idea as it helps you monitor your dogs needs. I cannot rate this company high enough. Thank you Luna and me.
4 février 2025
Avis spontané
Réponse de LUNA & me
Dear Roberta,
Thank you for your wonderful review!
We are delighted to hear that Ted is loving his LUNA & me and that you have benefitted from the convenience of our On Repeat service 🐾️.
We pride ourselves on delivering exceptional products and customer service, and it's just wonderful to know that your experience reflects our commitment.
Your positive feedback means the world to us 🤍.
Cats best friends
They are always there to help and never problems with deliveries or even changing delivery dates.
Very professional and very friendly
4 février 2025
Avis spontané
Réponse de LUNA & me
Hello Carlos,
Thank you for taking the time to share such lovely feedback with us. You have made our day! 🐾️
We pride ourselves on delivering exceptional products and customer service, and it's just wonderful to know that your experience reflects our commitment.
We look forward to continuing to provide your cherished cats with the very best food and treats for many more years to come. 🤍
We have a fussy cockapoo
We have a fussy cockapoo. We have tried various raw food for her. Her favourite by far is luna and me patties!
Service and ordering is good and processing the order is so quick!
The patties are not bulky and you can fit the whole lot in the freezer as they stack and slot in well.
Highly recommend luna and me.
3 février 2025
Avis spontané
Réponse de LUNA & me
Dear Kerry,
Thank you for your review!
We are truly delighted to hear that your Cockapoo loves our LUNA & me recipes and that you have benefitted from the convenience of our pre-portioned 100g patties 🐾️.
We pride ourselves on delivering exceptional products and customer service, and it's just wonderful to know that your experience reflects our commitment.
We look forward to continuing to provide her with the very best food and treats for many more years to come. 🤍
A regular buyer
We've been using Luna & me for our Boston Terrier for almost 5years now. She has a very sensitive stomach and the Chicken Patties are one of the few things she can eat. The service is always fantastic and helpful if you have queries. A wonderful small business worth supporting.
3 février 2025
Avis spontané
Réponse de LUNA & me
Hello Tracy,
Thank you for taking the time to share your fabulous feedback with us!
We want to take this opportunity to thank you for your steadfast loyalty to LUNA & me; we are genuinely delighted to have had the privilege of feeding your lovely Boston Terrier since September 2020.
It makes us so happy to hear that she is still loving her LUNA & me 🤍. You being part of our LUNA & me Family is so very important to us, and your continued support means the world!
I love this company and their products…
I love this company and their products and more importantly, so does Archie ! He definitely gives them the paws-up !
Excellent quality, excellent packaging and excellent customer service and attention.
So, altogether - EXCELLENT !
3 février 2025
Avis spontané
Réponse de LUNA & me
Dear Nigel,
Thank you for taking the time to share your amazing feedback with us! You have made our day!
We are so pleased to hear that Archie is loving all our LUNA & me recipes and even more thrilled to hear that he is happier and healthier too! 🤍
At LUNA & me, we take great pride in providing exceptional products and service, and it's wonderful to know that your experience reflects our commitment.
We appreciate you taking the time to support us! 🐾
Luna never seems to disappoint
Luna and me never seems to disappoint, the cats love it and as a fresh food it never seems to diminish or fluctuate in quality.
3 février 2025
Avis spontané
Réponse de LUNA & me
Hello Samantha,
Thank you for your excellent review!
We pride ourselves on delivering exceptional products and services, and it's wonderful to know that your experience reflects our commitment.
Your positive feedback means the world to us, and we are delighted to have you as part of the LUNA & me family! 🤍
Dude loves Luna
Our Labradoodle, Dude, loves his 1 box a day of Luna & Me Adult working dog complete beefy beef or chicken mince.
It has been a real game changer, and quite possibly a life saver, turning around an aversion to numerous expensive kibble brands that had him losing weight & showing his ribs through his curly coat.
After 10 yrs now on Luna & Me Dude is now still going strong at 34kg & surprising people when they find out he’s now nearly 12.
With ‘on repeat’ purchasing, reward points & faultless delivery we are all happy.
We don’t need a clock Dude tells us when it’s dinner time!
3 février 2025
Avis spontané
Réponse de LUNA & me
Dear Anny,
Thank you for your fantastic review!
Anny, we would like to take this opportunity to thank you for your steadfast loyalty to LUNA & me. We are genuinely delighted to have had the privilege of feeding Dude since January 2017.
We are so pleased to hear that he is still wolfing down his LUNA & me meals with as much enthusiasm as when you first tried us! 🤍
We pride ourselves on delivering exceptional products and services, and it's so great to know that your experience reflects our commitment.
You being part of our LUNA & me family is so very important to us, and we greatly appreciate your continued support. 🐾️
I have been using their products for…
I have been using their products for several years and our cats have not got tired of them yet, which is a first. Customer service is good, as is the range of products. As far as I can see this company is taking steps to reduce environmental impact which has to be a good thing too!
10 janvier 2025
Avis spontané
Réponse de LUNA & me
Dear Erica,
Thank you for taking the time to share your feedback with us! We really appreciate it!
We are genuinely delighted to have had the privilege of feeding your cherished cats since March 2022. It makes us so happy to hear that they are still wolfing down their LUNA & me with as much enthusiasm as when they first tried us!
At LUNA & me we pride ourselves on delivering exceptional products and customer service, and it's lovely to know that your experience reflects our commitment.
You being part of our LUNA & me family is so very important to us, and your positive feedback has made our day! Please remember, if you ever need anything, we are always here to help! 🐾️
Five happy Daxies !
Our second order from Luna. This time including in introduction to raw food for our three pups (7months) along with a mixed box for the grown ups (mum &auntie)
The pups love their dinner time more than ever now , which was hard to imagine could be possible! The adults still love it also. Individually pack sizes are ideal and the delivery packaging keeps every solid frozen. Really good product and company.
1 février 2025
Avis spontané
Réponse de LUNA & me
Hello Robert,
Thank you for taking the time to share your fantastic feedback!
We are so pleased to hear that all your lovely Dachshunds have taken to LUNA & me and that your transition has been so successful! 🐾️
We are thrilled to hear that you have benefitted from the convenience of our pre-portioned 100g patties and look forward to continuing to provide all your lovely dogs with the very best food and treats for many more years to come 🤍
Please remember, if you ever need any help or further advice, we are always here to help and support you!
My dog has never been more excited at…
My dog has never been more excited at meal times. The patties come in recyclable trays and easy to defrost overnight.
2 février 2025
Avis spontané
Réponse de LUNA & me
Dear Carrie,
Thank you for taking the time to share your feedback with us! We really appreciate it!
We are delighted to hear that Ted is thriving on our recipes!
At LUNA & me, we spend a lot of time making conscious decisions for our business regarding our products and packaging, and it's just lovely to know that your experience reflects our commitment.
We look forward to continuing to provide Ted with the very best food and treats for many more years to come. 🐾️
Really great food
Really great food, dogs love it and it’s great value too!
2 février 2025
Avis spontané
Réponse de LUNA & me
Dear Laura,
Thank you so much for your amazing 5-star review. You have made our day! 🤍
We are thrilled to hear that your dogs love their LUNA & me meals!
Your positive feedback means the world to us, and we are delighted to have you as part of the LUNA & me family! 🐾
This is the best food for you feline friend!
I’ve been feeding my cat LUNA & me for a while now, and I couldn’t be happier with it. The quality is fantastic—100% natural, ethically sourced ingredients, and no unnecessary additives. My cat absolutely loves it, and I’ve noticed a real difference in her coat, energy levels, and digestion. The patty format is super convenient, making raw feeding much easier than I expected. It’s great knowing I’m giving her a diet that’s both healthy and species-appropriate. Definitely worth trying if you want the best for your cat!
10 octobre 2024
Avis spontané
Réponse de LUNA & me
Hello Christopher,
Thank you for your fantastic 5* review!
We're thrilled to hear that your cat loves our recipes and that you are both benefitting from the convenience of our wonderful pre-portioned 100g patties. 🐾
You have made our day 🤍!
Thank you, Luna & Me!
In a world full of pet food options, Luna & Me is a true treasure. You can relax knowing your pet is getting everything they need to thrive.
They always deliver this amazing cat food on time! I highly recommend them to anyone looking for the best for their furry friends. The packaging is portioned, making it super easy to defrost.
Thank you, Luna & Me!
22 janvier 2025
Avis spontané
Réponse de LUNA & me
Dear Vesela,
Thank you for your 5-star review! We really appreciate you taking the time to share your feedback with us!
Vesela, we would like to take this opportunity to thank you for your steadfast loyalty to LUNA & me. We are genuinely delighted to have had the privilege of feeding your lovely cats since December 2023. 🤍
We are so pleased to hear that your cats are still loving their LUNA & me meals, and we look forward to continuing to provide them with the very best food and treats for many more years to come. 🐾️
Great quality food
I get the kitten patties on repeat order. The quality of the food is great and the information re storage and thawing is easy to follow. The order process is seamless. I will definitely be continuing with adult food and would highly recommend Luna & Me
30 janvier 2025
Avis spontané
Réponse de LUNA & me
Hello Julie,
Thank you for your review!
We are so pleased to hear that your lovely kitten is enjoying our recipes and even more glad that they are happier and healthier too!
At LUNA & me, we pride ourselves on delivering exceptional products and customer service, and it's just wonderful to know that your experience reflects our commitment. 🤍
We look forward to continuing to provide your cherished kitten with the very best food and treats for many more years to come. 🐾️
Fandabbledoubledozy
Easy to order - lots of choice - excellent description and information on all the choices - My first order and the dogs love all the meals - chose the gentle essentials 72 box patties and they are brilliant easy to defrost on subscription won't be long till my next delivery - great pricing too so happy I found Luna
2 février 2025
Avis spontané
Réponse de LUNA & me
Dear Janice,
Thank you for your excellent 5-star review.
We are so pleased to hear that your dog's transition to LUNA & me has been so successful and that you are benefiting from the ultimate convenience of our pre-portioned 100g patties!
Your positive review means the world to us, and we are delighted to have you as part of the LUNA & me family! 🤍
If you ever need any help or advice, please never hesitate to get in touch. We are always here! 🐾️
Perfect cat food!
I've been feeding my cats Luna and Me for years and they absolutely adore it. My eldest cat is 17 years old and thriving. Our vet is always amazed at her condition. She has very slight arthritis in her hips and that's all. She is desperate for her meals every day and always leaves a licked-clean plate!
2 février 2025
Avis spontané
Réponse de LUNA & me
Dear Amy,
Thank you for sharing your feedback with us! Your lovely words have made our day!
It makes us so happy to hear that your cats are still wolfing down their LUNA & me with as much enthusiasm as when you first tried us! 🤍
We look forward to continuing to provide them all with the best food and treats for many more years to come. Please remember, if you ever need any further support, don't hesitate to contact us. We are always here for you and your fur-family! 🐾️
My cats love the food
My cats love the food,good communication when I've needed to contact them,also handy portion sizes
20 novembre 2024
Avis spontané
Réponse de LUNA & me
Hello Melanie,
Thank you for taking the time to share your incredible feedback!
At LUNA & me we pride ourselves on delivering exceptional products, delivery and customer service, and it's so wonderful to know that your experience reflects our commitment.
Your positive feedback means the world to us and we are so pleased to hear that your cherished cats are loving their LUNA & me! We look forward to continuing to provide them with the very best food and treats for many more years to come! 🐾️
Réponse de LUNA & me
Hello Julie,
Thank you so much for your lovely review!
We are delighted to hear your cat is loving their LUNA & me 🐾🤍
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