I have bought 2 pairs (different colours) previously from a local retailer. However, currently I am unable to drive so ordered direct from you. Same great quality and such soft leather.
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Lisez les avis des autres
Excellent service throughout the process. Lunar St Ives are one of my favourite pairs of shoes and the choice of colour was outstanding. The shoes were wrapped and boxed to protect them for the deliv... Voir plus
The order process was easy to follow. The products I ordered arrived quickly and were as described. I was particularly pleased with the inclusion of a return postage label in case the products needed... Voir plus
Reasonable price, fast delivery. Only issue is that one sandal feels a little loose compared to the other (elastic slip on toe post style) I have these in a different colour and they don't have the s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Love Shoes, Love Lunar – at Lunar Shoes, we believe great footwear should look amazing, feel comfortable, and fit effortlessly into everyday life. We’ve been creating stylish, wearable shoes for decades, designing collections that combine fashion and comfort for every season and every occasion. Our range includes everything from everyday sandals and casual trainers to occasion heels, winter boots, cosy slippers and the finishing touches like clutch bags and accessories. Whether you’re looking for something practical for daytime wear, a standout style for evenings, or a comfortable option for travelling, Lunar has something to suit your wardrobe. We’re proud to offer a wide variety of fits, colours and designs, with many of our styles featuring comfort-led details such as soft linings, cushioned footbeds and wearable heel heights, helping you stay on your feet confidently all day. Our customers love Lunar for its balance of trend-led looks and reliable comfort – perfect for work, weekends, events, and everything in between. This Trustpilot page relates to the official UK Lunar Shoes consumer website, where customers can shop the full Lunar collection online. We offer free delivery on orders over £35, alongside a helpful customer service team ready to assist with queries before or after purchase. We genuinely value every review and use customer feedback to help us improve our products and shopping experience. Thank you for choosing Lunar – we hope you love your shoes as much as we love making them.
Coordonnées de contact
1 Easter Park, Baker Road, NE23 1WQ, Northumberland, Royaume-Uni
- 01670716878
- customerservices@lunarshoesonline.co.uk
- www.lunarshoesonline.co.uk
4,5
Excellent
97 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Ordered one day and delivered the next…
Ordered one day and delivered the next excellent customer service and beautiful shoes. I have lots of lunar shoes so know how well made and comfy they are!
14 août 2026
Great comfortable shoes
Great comfortable shoes, easy to use website and quick delivery service
11 août 2026
Happy feet
They are great shoes I now have pairs and enjoy wearing them. Mine are the trainers.
4 août 2026
All went totally to plan and I'm very…
All went totally to plan and I'm very happy with slippers
10 août 2026
My wife loves the shoes but still not…
My wife loves the shoes but still not delivered, she bought them last Friday ie 7 days ago.
10 août 2026
Regretfully returned as they were not right for me…
The shoes arrived promptly and in excellent condition and are of very good quality leather. However, the soles are thinner than I wanted as I have very sensitive feet. I have previously bought white leather lunar trainers, which have been excellent and have nice thick soles. However, it seems they are not making them any more.
So although these are very attractive, lovely looking shoes, they are not right for me and I had to return them.
5 août 2026
Wow impressed
Wow! So I needed new slippers as my old ones had worn out. Quick look online and a zillion choices of ones I’d never wear. Finally scroll to this company & find exactly what I need. It took me a moment to choose and I ended up ordering two pairs. Felt confident ordering from them. Was a painless purchase. And they arrived at my home in less than 24 hours - how did you do that 😄 They are great quality, fit extremely well & very comfortable. I will be back to order more. Keep up the great work.
7 août 2026
Lovely colourful sandals
The sandals I ordered arrived quickly. I had an issue with one pair that I returned for a replacement, this pair also arrived quickly.
30 juillet 2026
Comfy fit without seams for my wide…
Comfy fit without seams for my wide feet with bunions!
6 août 2026
Ordering and returns are made so easy
Ordering and returns are made so easy. This was my 8th. pair of shoes and all have been a great success. Reasonable price as well. Wish there was a shop in Guildford.
30 juillet 2026
Super quick delivery/ very comfy shoes
Super quick delivery, was very impressed. I ordered two pairs of sandals and was really pleased with both pairs, I injured my foot quite badly some time ago and get pain every now and then the support and spongy soles of the sandals are very forgiving and easy for me to wear. I will definitely order again
6 août 2026
Delivery was very quick and the…
Delivery was very quick and the trainers are very comfortable and good value. Would recommend
5 août 2026
I was told they had tried to deliver…
I was told they had tried to deliver but we were in.
Photo given was not our house. Still have NOT received my shoes xx
5 août 2026
Shoes where perfect and so was the bag
Shoes where perfect and so was the bag
Very happy
5 août 2026
100% all round service and product
Phoned Lunar direct and spoke to a person (always a plus if said person is helpful!) Jake was both helpful. knowledgeable and kind. My Lunar Santorini leather plimsols arrived as stated, on time and are perfect.
💯% in my book. Thanks.
4 août 2026
Ordered sandals for a sudden special…
Ordered sandals for a sudden special occasion and paid fof next day delivery which didn’t happen. They have since arrived and a neighbour took them in. I hope I will be reimbursed next time I order shoes
4 août 2026
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