Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Quality quilt, 100% cotton, reversible and no loose threads. Impeccable stitching. No runoff seams, all done quite professionally. I was blessed to receive this beauty for 39.57 & immediately after,... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If there was a 0 star that's what this criminal company deserves! Read through all of these reviews and pay close attention to their response, they have an excuse for everything!!! What it comes down... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Unfortunately, this quilt looks beautiful, but feels very cheap. The material is soft, but is very thin and does not feel like a quilt. Upon opening the set, chunks of woven material fell off with l... Voir plus

Noté 5 sur 5 étoiles

The bedding set I ordered is even better than expected. The comforter will make an excellent bedspread during warm weather, and when it's chilly I can snuggle beneath it as a blanket. Also impressive:... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de design et de décor intérieur
  2. aussi dans
  3. Magasin de literie

Écrit par l'entreprise

Lush Décor is committed to creating unique home fashions for every room, every lifestyle and every life stage that inspire your inner designer.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

201 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(201)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

Great experience, would order again!

3 septembre 2018
Avis spontané
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Réponse de Lush Decor

We are happy to hear you had a great experience. Thanks for leaving us this review.

Noté 5 sur 5 étoiles

Beautiful product

Beautiful product; great customer service, fast delivery! I would give more stars if it could!

3 septembre 2018
Avis spontané
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Réponse de Lush Decor

Thank you so much for this glowing review.

Noté 5 sur 5 étoiles

Exactly as pictured

Exactly as pictured. Love them

8 août 2018
Avis spontané
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Réponse de Lush Decor

We're so glad to hear you are happy with your items. Enjoy!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. The item I ordered was out of stock and they actually called me to let me know of the delay. I was able to change the ship to address necessitated by the delay. Great company. Will buy from again.

3 août 2018
Avis spontané
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Réponse de Lush Decor

Thank you so much for leaving this review. We appreciate it!

Noté 5 sur 5 étoiles

Lush Decor Customer Service is great!!

When I received the cute little elephant decorative pillow that goes with the elephant quilt that I purchased, I was sad because the pillow was so wrinkled, I knew I could not use it. I took pictures of all four sides to show the wrinkles, and one of the top to show the wrinkles around the pink elephant's nose and sent it off to Lush Decor. I did not expect the wonderful reaction that I received. Not only did they send me a new pillow (which I received today and love so very much), Lush Decor has been sending me coupons to use in the future. I am VERY pleased with the customer service provided by Lush Decor. THANK YOU very much.

26 juillet 2018
Avis spontané
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Réponse de Lush Decor

We are glad you gave us the opportunity to fix the problem and that you are happy with the new pillow. Thanks for leaving this review!

Noté 5 sur 5 étoiles

Love the curtains I ordered

Love the curtains I ordered, and love the customer support when I had questions about an unavailable item - it was back in stock quickly!

18 juillet 2018
Avis spontané
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Réponse de Lush Decor

Thank you for leaving this glowing review. We are so happy to hear you are happy :)

Noté 3 sur 5 étoiles

I bought the pink lush decor comforter

I bought the pink lush decor comforter, when I received it it looked more like a mauve color. not happy with it

16 juillet 2018
Avis spontané
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Réponse de Lush Decor

I am sorry to hear that the color wasn't what you expected for your comforter set. As long as it is not used, we are happy to help you with your return.

Noté 5 sur 5 étoiles

Love love love these curtains...they…

Love love love these curtains...they are even more beautiful in person and very well made.

10 juillet 2018
Avis spontané
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Réponse de Lush Decor

We are thrilled to hear you are very satisfied with your purchase. Thank you for leaving this review!

Noté 5 sur 5 étoiles

Beautiful curtains

Our curtains are beautiful and arrived quickly. I am very pleased and would order from Lush Decor again. A huge bonus is that the price was about the same as if I had got them from a big box store. I had no issues so I cannot speak to their customer service.

20 juin 2018
Avis spontané
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Réponse de Lush Decor

We are so happy to hear that you had a positive experience. Thanks for leaving this review :)

Noté 3 sur 5 étoiles

I do most of my inline business with…

I do most of my inline business with Amazon but like the look of these curtains so decided to give them a try. The fabric on these curtains was of decent quality but the color was off. If you are expecting a traditional ivory then do not order these curtains. They are much more yellow than the picture depicts. The company rep insisted that the color was the same and would not refund my shipping costs. Will keep my business with Amazon.

5 juin 2018
Avis spontané
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Réponse de Lush Decor

I am sorry to hear the color didn't work out for you. However, two people in the office looked at the curtains that came back to us and agreed the color matches what's shown on the packaging. It is our policy that customers are responsible for return shipping when we send the correct items(s) and the item(s) are not defective. We tried to be as transparent as possible and make that absolutely clear before the return was made that if the color was close, the refund would be less the return shipping cost.

Noté 5 sur 5 étoiles

I had searched everywhere trying to…

I had searched everywhere trying to find this product that was no longer being made. Lush Decor actually, contacted me to let me know that while cleaning out the warehouse, they had found one. That goes above and beyond good customer service!

4 juin 2018
Avis spontané
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Réponse de Lush Decor

Thank you so much for this glowing review. We are very glad to hear you are happy with your comforter set.

Noté 1 sur 5 étoiles

Serena Comforter

I bought the Serena comforter 3 years ago and it was amazing. Super plush, heavy, and great quality. It was time for a new one, so I repurchased and the new one is NOTHING like the original. So cheap, rough, thin, and all around terrible. So disappointed that the quality in products at lush has decreased. Will be returning immediately.

25 mai 2018
Avis spontané
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Réponse de Lush Decor

We are very sorry to hear the quality of the comforter is not up to the standard you and we expect for our products. We would be happy to exchange the item for you.

Noté 5 sur 5 étoiles

Amazing

Amazing! I am in love with this website.

16 mai 2018
Avis spontané
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Réponse de Lush Decor

We are so happy to hear that! Thank you!

Noté 1 sur 5 étoiles

Don’t like

Don’t like
Looks cheap

7 mai 2018
Avis spontané
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Réponse de Lush Decor

We are sorry to hear you were not satisfied with your purchase. Have you contacted us about making a return?

Noté 5 sur 5 étoiles

Soft ands on sale!!

5 mai 2018
Avis spontané
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Réponse de Lush Decor

Thanks for posting this review. We are glad to hear you are happy :)

Noté 5 sur 5 étoiles

Trustworthy

Product as described and arrived on time

3 mai 2018
Avis spontané
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Réponse de Lush Decor

We are happy to hear! Thanks for leaving this review.

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