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Lisez les avis des autres

Noté 5 sur 5 étoiles

Quality quilt, 100% cotton, reversible and no loose threads. Impeccable stitching. No runoff seams, all done quite professionally. I was blessed to receive this beauty for 39.57 & immediately after,... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If there was a 0 star that's what this criminal company deserves! Read through all of these reviews and pay close attention to their response, they have an excuse for everything!!! What it comes down... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Unfortunately, this quilt looks beautiful, but feels very cheap. The material is soft, but is very thin and does not feel like a quilt. Upon opening the set, chunks of woven material fell off with l... Voir plus

Noté 5 sur 5 étoiles

The bedding set I ordered is even better than expected. The comforter will make an excellent bedspread during warm weather, and when it's chilly I can snuggle beneath it as a blanket. Also impressive:... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de design et de décor intérieur
  2. aussi dans
  3. Magasin de literie

Écrit par l'entreprise

Lush Décor is committed to creating unique home fashions for every room, every lifestyle and every life stage that inspire your inner designer.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

201 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,5

Tous les avis

(201)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I ordered a replacement comforter

I ordered a replacement comforter, when it was time to ship the customer service rep informed me that their inventory was off and they didn't have one in stock. She offered me another comforter at the same price, I told her my room was decorated around this, so I asked for a refund instead. Three next business day she went out to the warehouse and found and shipped the comforter set I ordered. This is excellent customer service and I will definitely order from Lush Decor again. Their customer service is impeccable

30 avril 2018
Avis spontané
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Réponse de Lush Decor

We're glad to hear you were able to get your comforter and that you are happy with your experience. Thanks for leaving this thoughtful review!

Noté 5 sur 5 étoiles

Nice product

Nice product, reasonable shipping speed, great sale

27 avril 2018
Avis spontané
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Réponse de Lush Decor

Very glad to hear you are happy with your experience! Thanks for sharing :)

Noté 4 sur 5 étoiles

Beautiful curtains as shown

Beautiful curtains as shown, little pricey but love them

24 avril 2018
Avis spontané
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Réponse de Lush Decor

Thank you for sharing your positive experience. Glad to hear you love the curtains!

Noté 5 sur 5 étoiles

Loved each item!!!

Loved each item! Quick delivery and great quality!

20 avril 2018
Avis spontané
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Réponse de Lush Decor

Thank you so much for leaving a review. We are very happy to hear it was a great experience.

Noté 2 sur 5 étoiles

Disappointed

Out of the 3 curtain sets that I ordered: one was damaged, the second one was good and I was not satisfied with the quality of third one. I returned the third one but to my dismay I was charged return shipping fee. Will be careful while buying from vendors directly. Better to but same thing from chain stores as return policies are better.

18 avril 2018
Avis spontané
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Réponse de Lush Decor

Thank you for providing your honest feedback. We do want to clarify that the damaged curtain was refunded immediately without return. Our return policy does specify that if an item is not defective or incorrect, the customer is responsible for the cost of return shipping. We do also allow customers to return via their own shipping method if they have a cheaper option available to them than what we can offer.

Noté 4 sur 5 étoiles

I love the curtains as a whole

I love the curtains as a whole. You can use them interchangeable, meaning I can the bottom for the top and the top as the bottom. My only slight grimace is that I was that the color was more of a Red,than A Burgundy Red.. Not the end of the world though.

14 avril 2018
Avis spontané
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Réponse de Lush Decor

Thank you for taking the time to leave this review. We are glad you are overall satisfied with the curtains.

Noté 5 sur 5 étoiles

My drapes arrived in a timely matter

My drapes arrived in a timely matter, and were virtually wrinklefree!! I love the pattern I chose, and they coordinate with the color scheme beautifully

10 avril 2018
Avis spontané
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Réponse de Lush Decor

Thank you so much for leaving this kind review!

Noté 1 sur 5 étoiles

Poor Customer Service

The curtains were much sparklier in person than in the picture so I wanted to return them. I was a first time buyer on Lush Décor and did not check the return policy. The curtains were on sale so they are NOT returnable. I was offered 50% off my next order but I'm certainly not spending ANY more money at Lush Décor. I am a customer service oriented person and I feel for a first time visitor to their website- Lush should have refunded me.

6 avril 2018
Avis spontané
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Réponse de Lush Decor

We are sorry to hear you are unsatisfied with your panels. We do try to make it very clear that clearance items are not eligible for return. All final sale items also have the statement that reads "This item is not returnable. Please read our return policy to learn more about final sale items." listed in the item description and have the words "final sale" in bold orange font right above the unit price. We put that information in those multiple places because we want it to be as clear as possible and are not interested in tricking our customers.

Noté 5 sur 5 étoiles

The curtains I ordered are beautiful

The curtains I ordered are beautiful! I was skeptical of quality because of the price, but they are excellent quality and look perfect in my dining room. The colors are just as they appear in the picture. Fast shipping too!

3 avril 2018
Avis spontané
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Réponse de Lush Decor

Thank you so much for taking the time to leave this review. We are glad to hear you are enjoying your curtains!

Noté 5 sur 5 étoiles

Love my new curtains and shower…

Love my new curtains and shower curtain. Quality products and quick shipping! When one of the products was back ordered, someone personally reached out to notify me of the delay. Wonderful customer service!

3 avril 2018
Avis spontané
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Réponse de Lush Decor

We are so happy to hear you had a great experience. Thanks for leaving this review!

Noté 5 sur 5 étoiles

I love these curtains great quality…

I love these curtains great quality will be purchasing more from here they had a little stain on them but u can’t see it to much .. great customer service

1 avril 2018
Avis spontané
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Réponse de Lush Decor

We are sorry to hear that you received panels with a stain. Even though it is small, we would not expect you to keep those. We'll reach out to you to work out a reshipment.

Noté 5 sur 5 étoiles

Excellent experience!

Excellent experience!
Great quality, price, shipping - all went perfect. We signed up for notifications which is free. So you'll know when it is shipped and the status until delivery. This is the second time we have used Lush Décor. We will defiantly use again.

29 mars 2018
Avis spontané
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Réponse de Lush Decor

So glad you have enjoyed your experience with us. Thanks for the great review!

Noté 5 sur 5 étoiles

surprising quality for cost

very fast shipment. quite surprised at quality vs cost. would not hesitate to order again

29 mars 2018
Avis spontané
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Réponse de Lush Decor

We appreciate the kind words!

Noté 5 sur 5 étoiles

Great service

Had to return items, no problem. Will order again when I need something.

20 mars 2018
Avis spontané
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Réponse de Lush Decor

Very sorry the colors didn't work out for you, but we are glad to hear your experience was still positive. Thank you for taking the time to leave this review.

Noté 1 sur 5 étoiles

Not great

The comforter I bought looked so much better on the website. When I received and unpacked it the material looked so cheap, and it really was. Threads started coming loose almost immediately and all the material inside the comforter itself bunches in clumps so it looks odd and lumpy. I can’t even wash it at home, the tag says I need to take it to the dry cleaners if I ever want it cleaned. It’s ugly, cheap and a pain to clean, I really regret this purchase

11 mars 2018
Avis spontané
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Réponse de Lush Decor

We are sad to hear you are unhappy with your comforter set. Please email us if there is another set you would like to try at a significant discount. While most of our bedding sets are safe to machine wash and dry, we always make it clear in the item description when an item is dry clean only because we don't want anyone to be surprised.

Noté 5 sur 5 étoiles

Was very happy with my shower curtain…

Was very happy with my shower curtain .. I ordered it was out of stock got a quick response that it was not available and they did not charge me shipping which was so nice .. I would recommend shopping with them...

8 mars 2018
Avis spontané
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Réponse de Lush Decor

So glad you are happy with your shower curtain. Thanks for the great review!

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