They don't listen, just hear what they want to hear. We were given the wrong advice, made our situation much worse, and now we are franticly trying to find a solicitor to deal with our original issue... Voir plus
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Lisez les avis des autres
A Very Positive Experience. I had the pleasure of dealing with Sarah E. Green who was handling a case on behalf of my Mother. From day one, Sarah handled everything professionally and efficiently.... Voir plus
L'entreprise a répondu
Elaine and Abbie did an incredible job handling my personal injury claim. They were extremely knowledgeable, supportive, and communicative throughout the entire case, resulting in a great outcome. I’... Voir plus
L'entreprise a répondu
Up until yesterday I would have rated you guys 1 star. Everything has been extremely slow, response took months at times and a simple message would replied after weeks. But now, thanks to you guys... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Cabinet d'avocats
- aussi dans
- Avocat
- Avocat en droit des assurances
- Avocat spécialisé en dommages corporels
- Avocat spécialisé en droit immobilier
- Services juridiques
Écrit par l'entreprise
We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.
Coordonnées de contact
43 Queen Square,, BS1 4QP, Bristol, Royaume-Uni
- 0344 251 0070
- enquiries@lyonsdavidson.co.uk
- www.lyonsdavidson.co.uk
4,1
Bien
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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First class service from Lyons…
First class service from Lyons Davidson. Nelay Joshi was my Paralegal throughout the case, outstanding communication and help, and very reassuring through the process of litigation. Highly recommend this company.
25 septembre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi Amanda,
Thank you for taking the time to leave us such a wonderful review. We’re delighted to hear that Nelay provided excellent communication, helpful guidance and reassurance throughout your case.
It’s lovely to know that Nelay’s support made a positive difference to your experience. We’ll be sure to pass your kind words and appreciation on to Nelay.
Thank you again for your recommendation.
Kind regards,
Lyons Davidson
Lyons Davidson success
Lyons Davidson pursued our claim successfully and were easy to deal with. Suggested to us by Direct Line they acted and recovered our claim even though there was no independent evidence. Sid Manavalahan was very helpful as our court case contact who pursued our claim.
2 octobre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi John,
Thank you for taking the time to leave us such a positive review. We’re delighted to hear that your claim was successfully resolved and that you found our team helpful and easy to deal with throughout the process.
It’s especially pleasing to know that Sid provided valuable support in pursuing your claim. We’ll be sure to pass your kind feedback on to him.
Thank you again for sharing your experience with us.
Kind regards,
Lyons Davidson
Very Poor Service
In May 2022 a 3rd party hit my car where I and my passengers were injured and they accepted liability. To date over 4yrs later my claim has still not been settled as a result of Lyons and Davidson poor service. I even had to raise internal complaints against them which they paid me compensation for as a result of their delays and failures to keep me updated and response to emails. Case handlers were changed and I was not informed. Even one of the Directors has been involved in looking into the delays though this has achieved not much. I am now looking into how I can find another firm to take over this case.
10 octobre 2025
Avis spontané
Réponse de Lyons Davidson Solicitors
Dear Samantha,
Thank you for your review. We are sorry that you previously felt it was necessary to raise a complaint, but note that this was resolved.
The file shows that we are still waiting for the court to respond, and you will be updated once we hear from them.
Kind regards
Lyons Davidson
Could have been 1 star if not for Antony...
Up until yesterday I would have rated you guys 1 star. Everything has been extremely slow, response took months at times and a simple message would replied after weeks.
But now, thanks to you guys for assigning Antony Bailey to our case, you deserve 5 stars and that is all because of his performance for doing everything so quickly for us. There are two open claims, one for 14 months and the other for over 10, he handled communication very well and very quick. Thanks Antony.
9 octobre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi Waheed,
Thank you for taking the time to share your honest feedback. We’re sorry to hear about the delays and communication difficulties you experienced earlier in the process, and we understand how frustrating this must have been.
We’re pleased to hear that Antony has made such a positive difference by providing prompt, efficient support and keeping you well informed about your claims.
We’ll be sure to pass your kind words on to Antony. We truly appreciate your patience and your recognition of his efforts.
Kind regards,
Lyons Davidson
Feedback for Antony Bailey
I would like to thank Anthony Bailey at Lyons Davidson for his excellent support throughout the process of handling my motor injury insurance claim.
Anthony has been extremely responsive, supportive and professional throughout, keeping me informed through online communication and responding promptly whenever needed. It has been reassuring to have someone who communicates so well and takes the time to keep me updated at each stage of the process.
I would highly recommend Anthony for his communication, professionalism and the reassurance he has given me throughout the process. Thank you, Anthony, for all your help and support so far.😊👏
7 octobre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi Sarah,
Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Antony has provided you with professional, responsive and reassuring support throughout your claim, keeping you informed and addressing your queries promptly.
It’s wonderful to know that his clear communication and guidance have made a positive difference to your experience. We’ll be sure to pass your kind words and appreciation on to Antony.
Thank you again for your recommendation.
Kind regards,
Lyons Davidson
One star is extremely generous
One star is extremely generous. If your car insurer assigns this firm after a RTA request a different one. It’s been an awful and stressful experience from the beginning. RTA 09/2024.
I told them in 2025 they had the wrong name on all the paperwork. Emails were ignored, phone calls weren’t returned. Their complaints person was copied into an email to my case handler. Neither of them replied. My case finally made it to court in June 2026, wrong name still on the paperwork. The Judge wanted to throw it out but agreed to an adjournment. Day before the adjourned hearing I checked CourtServe.net, my case wasn’t listed. I rang County Court to be told it had been adjourned again. No one at LD bothered to tell me. No reply to my email or answerphone message and no apology. Court paperwork was received late the day before the 2nd adjourned hearing. I had to send a message to ask for the name of my Advocate. Luckily I had a fantastic advocate from another firm on the day and I won the case.
I am actually contemplating complaining to the Law Society because this has all been a shocking experience.
Please avoid this firm.
7 octobre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Dear Tracy,
Thank you for your review. We are sorry that the progress of your claim was not smooth, but we are glad it is now resolved. We note that you have been in contact with the Complaints Partner, and if it is your wish to raise a complaint, please notify him of this.
Kind regards
Lyons Davidson
The process at the beginning was slow…
The process at the beginning was slow for a multitude of reasons; however once necessary actions were taken, Anthony was especially urgent and helpful in his approach when pushing for the finalisation of things towards my claim.
7 octobre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi Shaun,
Thank you for taking the time to share your feedback. We appreciate your patience during the initial stages of your claim and are pleased to hear that Anthony provided helpful and proactive support in progressing matters towards a conclusion.
We’ll be sure to pass your kind words on to Anthony. Thank you again for sharing your experience with us.
Kind regards,
Lyons Davidson
TERRIBLE EXPERIENCE! WASTED MY TIME!
I was referred to this Company through MBNA Insurance. with regards to an employment issue, they were in the first instance very slow to contact me, after this, they very rarely answered my emails, and never returned my calls, they basically wasted almost 3 months, where I could have appointed another solicitor, leaving it too late ,and I have had to file the Tribunal form myself. They also got some details wrong, probably because they did not contact me to check. Basically very unresponsive, and at times I felt I was being treated as a nuisance! Very stressful, Absolutely Zero customer service!
30 septembre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Thank you for your review.
We are sorry to hear of your disappointment with our assessment of your claim.
Our role as legal advisors is to provide our clients with our reasonable assessment of the legal merits of their claim by applying the relevant legal tests to the facts of the case, and this means that regrettably we cannot always give our clients the positive advice they want to hear.
Turning to your comments in respect of delay, your insurer contacted us regarding these concerns and we trust that they communicated our response to you which included our comments in respect of being asked to close our file following our initial contact and conversation with you before receiving a request to reopen it.
If you have any concerns regarding a delay in notifying us of the claim and the request that we close the file you will need to contact your insurer directly.
Kind regards, Lyons Davidson
Kept us up to date on the whole…
Kept us up to date on the whole process. Bethany Chandler who handled this case was precise and very professional in all aspects.
6 octobre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi Stephen,
Thank you for taking the time to leave us a positive review. We’re delighted to hear that Bethany kept you well informed throughout the process and provided a precise and professional service.
We’ll be sure to pass your kind feedback on to Bethany. Thank you again for sharing your experience with us.
Kind regards,
Lyons Davidson
Very happy with how my claim has been handled
I have been extremely happy with my case handler Antony Bailey, he has always kept good communication and helped in trying to resolve my claim. He has been very informative and helpful throughout. When there have been things during the process in which I didn’t understand he was brilliant in guiding me through it.
6 octobre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi Sonya,
Thank you for taking the time to leave us such a positive review. We’re delighted to hear that Antony has kept you well informed and provided helpful guidance throughout your claim, particularly when explaining parts of the process that were unclear.
We’ll be sure to pass your kind feedback on to Antony. Thank you again for sharing your experience with us.
Kind regards,
Lyons Davidson
I received an excellent professional…
I received an excellent professional service from Craig Hamilton who provided regular updates on the progress of my claim. He also responded promptly to my queries about the legal process.
1 octobre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi David,
Thank you for taking the time to leave us such a positive review. We’re delighted to hear that Craig provided you with a professional service, regular updates and prompt responses to your queries throughout your claim.
We’ll be sure to pass your kind feedback on to Craig. Thank you again for sharing your experience with us.
Kind regards,
Lyons Davidson
Cannot fault the service offered by Mr…
Cannot fault the service offered by Mr Ogilvy and all his staff. Exceptionally helpful, friendly and professional. Totally recommend to anyone in need of their service.
1 septembre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi Robin,
Thank you for taking the time to leave us such a positive review. We’re delighted to hear that Mr Ogilvy and the team provided you with helpful, friendly and professional service throughout your experience.
We’ll be sure to pass your kind feedback on to the team. Thank you again for your recommendation.
Kind regards,
Lyons Davidson
Poor Legal Competence
Very poor and factually incorrect legal analysis of case. The case handler was slow to respond, carried out a factually incorrect analysis and failed to take into account all relevant details.
Very poor level of legal competence.
Edit: I was asked to remove the case worker's first name which I have but I do NOT think this is fair. Including the name of the person handling the case and causing the issue is important to ensure other clients can compare against their own experiences.
7 octobre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Good morning
Thank you for your review, I understand that a member of our Customer Service and Compliance Team have contacted you regarding your concerns.
Turning to your comment in respect of removing the case handlers name, it is against Trust Pilot’s rules to include personal information in your review, hence our request that their name was removed.
Kind regards, Lyons Davidson
Abbie Sparling
First of all, I would like to commend Abbie Sparling, for how she handled my case. It took a couple of years, however Abbie and the team handled it flawlessly, brining it to a positive close - always professional and courteous.
29 septembre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi Zak,
Thank you for taking the time to leave us such a positive review. We’re delighted to hear that Abbie and the team supported you professionally and courteously throughout your case and helped bring it to a successful conclusion.
We’ll be sure to pass your kind words and appreciation on to Abbie and the team.
Kind regard,
Lyons Davidson
Car insurance case
Case relating to car insurance handled successfully by Bethany Chandler who kept us well informed.
28 septembre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi Andrew,
Thank you for taking the time to leave us a positive review. We’re pleased to hear that Bethany successfully handled your case and kept you well informed throughout the process.
We’ll be sure to pass your kind feedback on to Bethany. Thank you again for sharing your experience with us.
Kind regards,
Lyons Davidson
Great service
Great service. Dealt with my claim quickly and efficiently. Would highly recommend.
28 septembre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Dear Customer,
Thank you for taking the time to leave us a positive review. We’re delighted to hear that your claim was handled quickly and efficiently and that you were pleased with the service you received.
We really appreciate your recommendation and kind feedback.
Kind regards,
Lyons Davidson
I had a lovely solicitor by the name of…Catherine Stewart
I had a lovely solicitor by the name of Catherine Stewart of Lyon Davidsons in Bristol, who helped me from 15th May 2023 with an accident on theM25 , all the time she informed me of what was happening and gave me excellent advice right up until the settlement in September 2026. I would definitely recommend her as an excellent Solicitor to help.
28 septembre 2025
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi Jacqueline,
Thank you for taking the time to leave us such a positive review. We’re delighted to hear that Catherine provided you with excellent advice and kept you informed throughout your case, from the initial stages through to settlement.
We’ll be sure to pass your kind words on to Catherine. Thank you again for your recommendation.
Kind regards,
Lyons Davidson
Disappointed
I was disappointed that my file was not carefully checked before going forward to the other solicitors, with the result that my costs were not submitted. The document portal system may have confused me and led to me ticking a box I shouldn't have, but a check would have exposed this. Subsequently no supervisory staff were willing to talk to me to explain the situation.
27 mars 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Dear Derek Allen,
Thank you for your review. We are sorry that you have not been contacted by a supervisor as requested and this will be addressed.
Kind regards
Lyons Davidson
Three years after the accident
During a three year process, involving injury and loss of earnings following a car accident, which recently settled, my assigned solicitor was professional, helpful and thorough, if sometimes hard to get hold of. The treatment was all good quality (27 physio sessions included). I was not impressed by the company who took my witness statement, which I had to completely re-write. Overall, a good experience with Lyons Davidson.
28 septembre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi Joce,
Thank you for taking the time to share your experience with us. We’re pleased to hear that you found your solicitor professional, helpful and thorough throughout what was a lengthy process, and that you were satisfied with the treatment and support provided.
We also appreciate your honest feedback regarding communication and the witness statement process. Your comments are valuable to us and will help us identify areas where we can improve our service.
Kind regards,
Lyons Davidson
The one striking factor that made my…Experience so easy & Understandable.
The one striking factor that made my experience so great has been my Lyons Davidson Advisor Antony Bailey who has looked after me since day one. I have never been in this position before & having the support & many updates from Antrony has made my journey so much moire easier. It was horrible having the initial accident but there on after this has been so easy & thats been down to one person = Antony Baily. Please note Date of my experence is frequent dates between 6th June to today 25th Sept but i could only add one date so chose today
25 septembre 2026
Avis spontané
Réponse de Lyons Davidson Solicitors
Hi Darren,
Thank you for taking the time to share such a lovely review. We’re delighted to hear that Antony has provided you with consistent support and regular updates throughout your journey, helping to make the process easier and more understandable following your accident.
We’ll be sure to pass your kind words and appreciation on to Antony. Thank you again for sharing your experience with us.
Kind regards,
Lyons Davidson
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