Macks Solicitors  Avis 

Professional service

Some areas could have had more simplistic explanations and could have had more communication however once this issue was raised very quickly resolved

Sara was very professional and friendly at the same time. She took all the worry away.

Friendly efficient and very customer focused very good and concerning

Mack’s Solicitors were great handling my conveyancing needs, competitive pricing too. A special shout out goes to Sara Khan who dealt with everything from start to finish, making it easy for me.. Thank you again.

Solicitors who were efficient, friendly and kept in touch all the way through the house sale matters. Cost was also very good. Well done.

Absolutely useless.

On their website, they say they'd deal with accidents caused by hazards at a Coop store - whether you're a customer or employee. When I got in touch, they have been absolute useless, telling me they wouldn't deal with such case. Rubbish service. They are probably working for coop. Coop has never looked after their employees. They treat staff like rubbish.

Sara made the experience easy to understand and kept us informed of activities as the sale progressed. Great service

Chloe was great from start to finish, she knew what I wanted and knew how to handle any issues that arose professionally, she was reassuring through the whole process and I got the best outcome for me and my daughter

Rebecca Genner dealt with a sale and purchase for us, she went above and beyond for us to get moved the week before Christmas. With a buyers solicitor dragging her heels and a seller who has no concept of life to handle a property sale, with two private roads and covenants to deal with Rebecca kept us pushing through every challenge and we wouldn’t have made it over the line if we didn’t have Rebecca in our corner.

After a couple of late pulls outs by prospective buyers, finally completed on the third time of asking, Sara at Mack’s very patient , informant and executed the sale with efficiency .Big thanks.

Excellent solicitors and Excellent customer service will highly recommend. I used the Middlesbrough branch

They were really helpful and took control of the case straight away. I was paid a good settlement and im fully appreciative of the work they did in my case. Would recommend them to anyone who has suffered an injury.

I would fully recommend Mack’s solicitors Darlington.
Fast and efficient and a pleasure to deal with

Mack’s were really helpful from the start when I enquired about selling my late mums house privately. They kept us well informed with the sale and although the buyers solicitors were not very forthcoming with information they worked hard to get the answers we needed and really pushed for the sale to go through on a date we had set. Thank you to everyone involved in the conveyance team especially Sara.

Paris was very thorough and profressional.

Divorce is a horrible process but I felt looked after by Mack’s solicitors.

Everything was dealt with in a timely manner and explained in full.

Paris was approachable and easy to talk to in person and over the phone / email. I feel she went above and beyond to ensure I was happy with everything.

Thank you so much,
Sara

Sara was efficient and very professional.
I would highly recommend Macks solicitors.

All emails were responded to promptly and professionally. Excellent service.

Needed urgent employment law advice from a notice of redundancy that came on a Friday. We had to make a decision by Tuesday so there was a real urgency.
I sent a callback request on Mack’s online form on Saturday and while I didn’t expect a response at the weekend I didn’t even get a “we have received your email” message so I kept checking just in case. I have never received a response to that online form.
Monday morning I saw on the website that the offices open at 8 so I rang the number given. I went into an auto answering service and then cut off twice.
Once I could get away from my desk I called the 01642 number and was put through to the employment solicitors office. I explained the urgency to the lady that answered and the background to my issue. I also explained that I was willing to pay any amount for advice as I didn’t want to make a decision without the security that I was being treated fairly and that my options were valid. The lady told me she would pass my details to the solicitor to get back in touch asap and that was the end. I’ve never had any contact back and I ended up using Just Answer for £15 in desperation Monday night.
Very disappointing for a local company with a supposedly great reputation.

Straight forward lovely experience from Olivia and Liz would definitely recommend them. thank you again.