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Lisez les avis des autres

Noté 4 sur 5 étoiles

Unfortunately there was a problem setting up the initial subscription for Radio Times. After many e-mails backwards and forwards including to the publisher, the technical problem was resolved and we a... Voir plus

Noté 5 sur 5 étoiles

Wanted to cancel magazine subscription before any issues had been sent, but their website only provides contact details for the Magazine supplier. Haven't yet found a way to speak to a real person re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Simple website to navigate, transparent pricing structures and a wide range of magazines to choose from on just about any topic you can think of! Reliable delivery too. Many thanks.

Noté 5 sur 5 étoiles

The magazine is very uplifting by showing what other slimming world members have achieved and following their tips. The food recipes are good and the advertisements for new foodstuffs are excellent.... Voir plus

À propos de l'entreprise

  1. Boutique spécialisée dans la vente de magazines

Informations provenant de diverses sources externes

Welcome to magazine.co.uk - the UK’s best-loved magazine subscription website. A place where you are free to fulfil your interests and ignite your passions through intriguing reads and fabulous glossies. With our extraordinary range of magazine subscriptions, it is easier than ever before to find your ideal reading companion.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,1

Tous les avis

(1 132)

153 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Cheap.

Cheaper than the original Lelsey Publishing,by 16 gbp.
Lets hope their delivery is better than The Railway Magazine subscription,i had last year.

24 février 2026
Avis spontané
Noté 5 sur 5 étoiles

A very easy company to use

A very easy company to use, and despite the fact my subscription is still relatively recent, they have encouraged me to stay by offering a very attractive direct debit price…which l was happy to do.

16 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Immediatemedia a poor company

Payment was lost and Radio Times did not arrive and I was unable to read the digital version. so I assumed I needed to make a new subscription. Immediatemedia has taken over the financial side of most magazine subscriptions and it is a dreadful company. Different people on the phone every time with difficult to understand accents are in offices all over the country. I will probably never subscribe to a magazine again just buy occasionally off the shelf.

15 octobre 2025
Avis spontané
Logo de magazine.co.uk

Réponse de magazine.co.uk

Dear Rosemary,

Thank you for your message, and I am sorry to hear that you have had trouble.

We sell brand new magazine subscriptions on behalf of a wide variety of publishers here at magazine.co.uk. Once an order is placed, it is then is sent over to the publisher, who processes, distributes, and manages these subscriptions themselves.

It sounds like you have been dealing with Immediate directly, and I am sorry you have faced a poor experience with them.

Please could I check if you placed this order with us at magazine.co.uk? I have searched your name on our system, and am unfortunately unable to locate the order using these details.

If you did purchase through us, please could you send your order details to: enquiries@magazine.co.uk? Once our support team has this information, they will be able to look into this matter further for you.

Best wishes,

The magazine.co.uk

Noté 3 sur 5 étoiles

Direction and clarity needed

Unclear from website where to renew subscription. No recognition that I was a previous customer. No reassurance that new subscription would start when previous one ended. No option to pay for more than a year

12 février 2026
Avis spontané
Logo de magazine.co.uk

Réponse de magazine.co.uk

Dear Customer,

I am very sorry to hear that you have experienced problems with renewing your subscription.

To assist us in looking into this matter, please contact us at enquiries@magazine.co.uk with your order number and billing postcode. Once we have located your order, we can investigate and resolve this for you as quickly as possible.

Best wishes,
The magazine.co.uk team

Noté 1 sur 5 étoiles

My subscription for Radio Times has not been fulfilled

I registered for a 6 month subscription of the Radio Times. I have only received one copy since 16th November when I paid £55 to Magazines.co.uk.
I received no reply to my email in 25th November. I called on 15th January and was told that I could have my £55 returned but that it would take 5 days to appear in my account. It is now February and I haven't received a penny.

16 novembre 2025
Avis spontané
Logo de magazine.co.uk

Réponse de magazine.co.uk

Dear Louise,

I am very sorry to hear that you have not had a reply to your email, nor have you received the refund due.

I have notified the publisher and requested that they provide urgent advice.

In the meantime, as I can only locate one email to us from you on the 28th November, please can you forward any further comms relating to this to us at enquiries@magazine.co.uk so that we can investigate and resolve this for you as quickly as possible.

Best wishes,
The magazine.co.uk team

Noté 5 sur 5 étoiles

Introductory offer

It was so easy to set up. Plus the introdctory offer of £18 was too good to miss. Just need the copy about the XK8 X150 now.

2 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Not Scam artists after all (Edited)

I paid a subscription for the RadioTimes through these people on 2 December. I was disheartened to learn that it could be as late as 29th December before I received anything, but put that down to Christmas. It is now eight weeks later and I have not received a single copy. I wrote at the beginning of January to ask what had happened and was told it was on its way but still no copy arrived. In the second week of January, I wrote to cancel this subscription and took out a subscription directly with Radio Times. I wrote to magazines.co.uk requesting my money back; they’ve had the cheek to tell me that because it’s over the 14 day cooling off period that I’m not entitled to it! It is ironic that they are so quick to count the days for refusing a refund, whereas here we are 56 days later, they’ve had my money and I’ve had nothing from them. I recommend avoiding at all costs.

***(Edit) I have now had a full refund from magazine.co.uk, so clearly not scam artists. However, it's a shame that it had to go this far and them to respond so poorly before they did the right thing. ***

2 janvier 2026
Avis spontané
Logo de magazine.co.uk

Réponse de magazine.co.uk

Dear Customer,

I am very sorry to hear of this experience and the disappointment and frustration it has caused.

We alerted the publisher and understand that both they and our Customer Services Team have been in touch to resolve this for you.

Please contact us at enquiries@magazine.co.uk if this is not the case.

Best wishes,
The magazine.co.uk team

Noté 5 sur 5 étoiles

Reliable service.

It was easy to set up a subscription for the two paper magazines I was interested in. Both magazines are of the highest quality. When I contacted customer service regarding the digital content, they were fast and friendly. Very good service.

27 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Rubbish customer service

I purchased 2 radio times subscriptions for Christmas presents.
They were supposed to commence straight after Christmas but this didn't happen.
Emails were sent to the publisher but were ignored and I am still awaiting a response from magazine .co.uk.
Customer service shocking from both companies.
It is now Monday 26th January and I still don't know when the recipients of my Christmas gift will receive the first copy of the magazine.

26 janvier 2026
Avis spontané
Logo de magazine.co.uk

Réponse de magazine.co.uk

Dear Jane

I am very sorry to hear that your recipients have not yet had an issue of their Radio Times subscriptions. I can see that you have already contacted our customer services team and that the publishers have been made aware of this. I have chased the publisher again this morning to request that they urgently confirm the status of both subscriptions and when the first issues will be received.

I will contact you via email to advise as soon as I have a response.

Best wishes,
The magazine.co.uk team

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