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Lisez les avis des autres

Noté 4 sur 5 étoiles

Unfortunately there was a problem setting up the initial subscription for Radio Times. After many e-mails backwards and forwards including to the publisher, the technical problem was resolved and we a... Voir plus

Noté 5 sur 5 étoiles

Wanted to cancel magazine subscription before any issues had been sent, but their website only provides contact details for the Magazine supplier. Haven't yet found a way to speak to a real person re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Simple website to navigate, transparent pricing structures and a wide range of magazines to choose from on just about any topic you can think of! Reliable delivery too. Many thanks.

Noté 5 sur 5 étoiles

The magazine is very uplifting by showing what other slimming world members have achieved and following their tips. The food recipes are good and the advertisements for new foodstuffs are excellent.... Voir plus

À propos de l'entreprise

  1. Boutique spécialisée dans la vente de magazines

Informations provenant de diverses sources externes

Welcome to magazine.co.uk - the UK’s best-loved magazine subscription website. A place where you are free to fulfil your interests and ignite your passions through intriguing reads and fabulous glossies. With our extraordinary range of magazine subscriptions, it is easier than ever before to find your ideal reading companion.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
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1 étoile

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A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Tous les avis

(1 133)

154 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Rubbish customer service

I purchased 2 radio times subscriptions for Christmas presents.
They were supposed to commence straight after Christmas but this didn't happen.
Emails were sent to the publisher but were ignored and I am still awaiting a response from magazine .co.uk.
Customer service shocking from both companies.
It is now Monday 26th January and I still don't know when the recipients of my Christmas gift will receive the first copy of the magazine.

26 janvier 2026
Avis spontané
Logo de magazine.co.uk

Réponse de magazine.co.uk

Dear Jane

I am very sorry to hear that your recipients have not yet had an issue of their Radio Times subscriptions. I can see that you have already contacted our customer services team and that the publishers have been made aware of this. I have chased the publisher again this morning to request that they urgently confirm the status of both subscriptions and when the first issues will be received.

I will contact you via email to advise as soon as I have a response.

Best wishes,
The magazine.co.uk team

Noté 1 sur 5 étoiles

Atrocious company to deal with. AVOID

Atrocious company to deal with.

Set up a subscription for a weekly delivery & have not received anything for 4 weeks.

Customer service are no help.

Won't offer a refund for non delivery.

Trying to cancel.

AVOID AT ALL COSTS

3 janvier 2026
Avis spontané
Logo de magazine.co.uk

Réponse de magazine.co.uk

Dear Nick

I am very sorry to hear that you have not received any recent issues of your Radio Times subscription. I have located your order and I have contacted the publisher this morning to request that they urgently confirm the status of your subscription and when the missing issues will be sent.

I will contact you via email to advise you further.

Best wishes,
The magazine.co.uk team"

Noté 3 sur 5 étoiles

Ordering from Canada

Ordering This England magazine from Canada. As soon as I entered my postal code, which was the first line in the order form it automatically put in a British address. The only work around was to enter all the address details BEFORE putting in the postal code.

19 janvier 2026
Avis spontané
Logo de magazine.co.uk

Réponse de magazine.co.uk

Dear Lloyd,

Thank you for bringing this issue to our attention.

Our Development Team have investigated, and I can confirm that this is a bug that they are now working on to fix. I am very sorry for the frustration this has caused.

Best wishes,
The magazine.co.uk team

Noté 1 sur 5 étoiles

Magazines have never arrived

Ordered a Simpson’s comic subscription on 25th November as a Christmas present. Still haven’t received first issue. Magazines.co.uk redirects you to contact the publisher directly. They have ignored two emails requesting an update on the order. No obvious way to contact Magazines.co.uk directly by email. All seems a bit of a waste of money.

20 janvier 2026
Avis spontané
Logo de magazine.co.uk

Réponse de magazine.co.uk

Dear Kevin,

I am very sorry to hear that you have not had a response from the publisher regarding your son's subscription.

I have located your order, and I will email the publishers copying you in, requesting that they advise when the first issue is due.

Having checked this title's publishing dates, the last issue was published on the 18th of December, and the next issue to be released since then is on-sale today. I would therefore expect this issue to arrive within the next few days.

Best wishes,
The magazine.co.uk team

Noté 5 sur 5 étoiles

using a gift voucher

I have tried several times to order a particular news magazine with another website and wanted to use a £50 gift voucher to try it out and then decide if I wanted to pay for it continuing. All I managed to do was set up unwittingly a DD account as there was no info about using a gift voucher, I cancelled that immediately. After 3 separate frustrating occasions including talking to a staff member I gave up and switched to your website. I switched to a science magazine. The difference was enormous, a 6 month subscription was offered for £75 which was good, acknowledging the gift voucher that only leaves £25 which was fine. Now sorted. I can relax! I wish I had come to your site first.

19 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Subscription to History Magazine has…

Subscription to History Magazine has not begun. That mag contacted me to ask why I had not renewed. My wife had for me! Order summary with you: 20031909. Please liaise if necessary with the magazine and unravel the mysteries that are stopping the fulfilment of this subscription.

18 janvier 2026
Avis spontané
Logo de magazine.co.uk

Réponse de magazine.co.uk

Dear David

Thank you for getting in contact. I'm very sorry to hear that you have not yet received your first issue.

As your subscription is a Christmas gift subscription, it typically will not start until after Christmas. I believe the first issue to be published since Christmas will be released this week, in which case I expect this to be your first issue.

I will contact the publishers to check this for you and I will come back to you via email to confirm.

Best wishes,
The magazine.co.uk team

Noté 5 sur 5 étoiles

Great customer service

Easy to set up, clear website from which to select products. Good customer service, should you need it, and very good value for money offers.

18 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

Some of the stories are very…

Some of the stories are very interesting. I think every week there are too many long stories and pictures about the Royal Family....who I am not interested in. Why do they have to appear every week.

17 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

Great Magazine Titles

Offers great Magazine Titles. Easy to place orders BUT on the Introductory Offer, there are no specific dates for when the offer ends and the Direct Debit 'kicks in'.

16 janvier 2026
Avis spontané
Logo de magazine.co.uk

Réponse de magazine.co.uk

Hello,

Thank you for your feedback.

As the publishers are responsible for processing orders and dispatching the magazines, the start and end dates of a subscription can vary. It depends on the print production time frames, the frequency of the publication, and the number of issues included in the TRIAL offer. The publisher will be able to confirm this for you however, if you would like to email us at enquiries@magazine.co.uk with details of the offer and your order ID we will be happy to assist you with this.


Best wishes,
The magazine.co.uk team

Noté 2 sur 5 étoiles

Misleading Subscription Promotion…

Very misleading subscription promotion of 6 months for £12 and then £27.60 auto renewal every 12 months.
When you go to place order the £27.60 auto renewal is EVERY 6 MONTHS. Very, very devious promotion and marketing.

22 décembre 2025
Avis spontané
Logo de magazine.co.uk

Réponse de magazine.co.uk

I'm very sorry to hear this, it certainly won't be intentional. We've had a look through the site but haven't been able to identify an offer with these terms.

If possible, please could you share further detail with enquiries@magazine.co.uk and we will be happy to resolve.

Many thanks, and Merry Christmas.

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