magazine.co.uk Avis 

Easy transaction..
Ordered subscription of Build It magazine at half the price of retail outlets, time will tell if delivered on time but so far all good 👍🏻

December ...all delivered on time , every month

They messed up all the addresses on the subscriptions I made, completely random addresses were added

They have no means of contacting them on their website

Easy to use website-- everything totally clear

Good content, beautiful photos and protected with a plastic wrap.

They listen to what gardeners want and don't roll out the same repetitive articles each year.

Never used before, very easy, well thought out

Straightforward and easy transaction.

The experience was going very well, especially the statement that the current magazine would be sent straight away as this is a gift BUT right at the end it has changed to the next magazine AFTER the whole thing has been processed, which is Not the same at all??!!

you sent me an email to renew but you gave wrong phone number and site could not be entered phone number was fortune mag.my old order number was 01000007941.now i had to take a new one with you.i will now miss some mags,olso i do NOT want automatic renewal.

I was delighted with the speed and ease of setting up a subscription to Kitchen Garden. I bought the current magazine today and was extremely impressed with the free seeds and great content of the magazine. Looking forward to my magazine arriving soon.

I ordered on 23/2 and received a confirmation email. I immediately emailed this company asking a) that I was getting paper copies and b) that I did not want the subscription to roll over ie I just wanted the 26 editions and that was an end to it, and until I got these answers I wanted my order put on hold. I did not think these questions were answered when ordering and this lack of clarity should have been a red flag. Over 3 weeks later and they cannot find my order. They've sent a few emails asking for different pieces of information (stalling tactics) and then taking a week to respond with another request for more information, however they had no such difficulty in taking my £65! I have now instructed my bank to put the amount taken into dispute and to refund me which will be at a cost to this company. Today I have received an email giving me a subscription number and telling me that money will be take out after every 26 issues have been sent ie rolling contract unless I cancel with them (a question I wanted answering 3 weeks ago before they processed my order!). I went through the process of filling in a brief form cancelling the rolling contract by giving my subscription number and surname. After it was sent, nowhere does it say 'your subscription has been cancelled', the only thing it says is that you can re-subscribe at any time so I have no proof for future that I have requested the subscription will not roll over and I certainly do not trust this company. Considering the 3 weeks that this company has spent stalling for time and supposedly being unable to find my order, whilst sitting on my money, I want nothing to do with them. I will also ensure that my bank block any future payments to this company as Magazine.co.uk and also Immediate Media London Co Ltd which they advise is where future payments will go if I do not cancel the rolling contract. I took out this subscription as I seldom leave my house but from start to finish this has been a nightmare and has added to my anxiety. Avoid at all costs.
EDIT: This has been sorted out very quickly and efficiently. My order has been found and after a couple of emails I have the reassurance I needed to proceed with my order - all thanks to Alison who apologised, took ownership of the problem, quickly investigated and sorted everything out. Thank you

Relatively easy site to navigate. What it doesn’t make clear is that you can buy a subscription for a gift. It needs to be clear about this at the start. Otherwise quite easy.

No delivery of Magazine.
Unfortunately I am unable to give a zero rate for this company as 1 star is all you can give.
I ordered a magazine for my grandson, paying for a six month subscription, it did not arrive, none of them have arrived. You cannot contact by phone as they only deal via email, replies have been unsatisfactory, on their website they have a automatic chat feature also completely useless only directing you to the email address. This company asks you to contact the publisher but since I purchased it from Magazine.co.uk my purchasing contract is with them.

I ordered a magazine - Adventure Box - for my granddaughter in the middle of December last year. It’s now the first of March and there is still no sign of anything. I’m told the Jan/feb edition is on its way together with the March edition. The Jan/feb edition is clearly already out of date and there is also no sign of the free gift she was supposed to get. As a contrast I ordered “what in the world” magazine through another company for her sister and she has received her free gift and 3 monthly magazines so far. It’s very disappointing for a six year old girl when a Christmas gift falls through.

Edit: Thank you magazine.co.uk for your response but I have had enough and want to cancel my subscription, as I advised you in an email on Saturday 1 March. I have received no response from that.

love the magazine but they dont offer 6 monthly so its too expensive to do it all in one go for us oldies. Pity. Have tried 3 for 3 quid to see how that pans out

I ordered mountain biking uk year subscription to Vancouver before Christmas as a present to my son in law. Having emailed as no magazine arrived I did get email assuring me February issue was dispatched. 8 weeks later no magazines January or February. I am quite horrified!! So far 91 pounds for nothing. I’m actually wanting a refund if my magazines don’t appear within next week.
Very disappointed. Rachel :(

The various types of magazines you have is fantastic, especially the crafting ones (I have my eye on another crafting magazine) I love my felting and yarn magazines and enjoy reading them....
Very good service and good quality product for reasonable price.

I've ordered 6 months subscription for Period Living magazine and given bank details for direct debit. However, the Magazine.co.uk created 2 separate direct debits and took two payments! I've emailed them numerous times, asking them to refund me for the second subscription which I never ordered but haven't received any response. After cancelling one of the direct debits, I've received notification that I will not receive any more magazines. Please can someone have the decency to communicate properly and refund me the amount which I am owed?

These lot don't deliver your magazine and then cancel your a/c. Then they take more money out from your Direct Debit without permission. I informed my bank immediately about these scammers.

When i did not receive Feb issue, another was sent out immediately

Making a subscription to the magazine was easy and the magazine arrives on time every month