Magictrips UK Avis 6 870

We’ve just returned from Rhodes and, although the holiday itself was very good, the “Premium” upgrade sold to us by Magic Trips was a complete misrepresentation.
There was no Premium service whatsoever. Not a single element of the advertised upgrade existed in practice. Every guest we spoke to received exactly the same service and inclusions, despite paying nothing extra. In other words, we paid for an upgrade that simply did not exist.
I contacted MagicTrips.com for an explanation. They have ignored my email. No acknowledgement, no clarification, no attempt to resolve the issue.
At this point it is impossible to avoid the conclusion that Magic Trips is charging customers for fictional package upgrades and then refusing to engage when challenged.
Extremely disappointing and absolutely not what we paid for and we will not be using them again!

Absolutely fantastic service. Messaged in the morning, and was sorted and booked by afternoon. John was a brilliant help, talked me through everything, explained everything. Made the whole process simply. Highly recommend

Molly has been excellent with creating a holiday package that works to my needs. She is attentive to what works for her customers and is very keen in making sure that she can help in the best possible way. She is considerate and dedicated to her role. Will definitely recommend Molly if you are looking to book a package deal!

Molly John was fantastic 👏🏽 Very helpful went above and beyond to make sure she catered to my family.
Everything was smooth and explained clearly. Cannot wait to experience Milan with my children. Thanks so much.

“Massive thanks to Morgan for organising the trip — you’ve gone above and beyond for all of us and it hasn’t gone unnoticed. Really appreciate everything you’ve done.”

Austin - yiu the man
Excellent service
What we asked for we got at a great price

I recently booked two holidays with Morgan Alan – “Magic Trip” – and I honestly couldn’t be happier with the experience. From start to finish, everything was handled smoothly and professionally.

Morgan made the whole process stress-free, helping with all the details and making sure everything was exactly how we wanted it. Communication was great throughout, always quick to respond and really helpful with any questions.

Both trips were amazing – well organised, great value for money, and exactly as described (if not better). You can tell he genuinely cares about giving people a good experience, not just selling a holiday.

I’ll definitely be booking again in the future and would highly recommend to anyone looking for a reliable and hassle-free holiday booking.

⭐️⭐️⭐️⭐️⭐️

Excellent service Steven explained every aspect of my trip and answered. Changed my flight times at my request nothing was any trouble highly recommend after reviewing all the details my holiday was booked in 5 minutes. Would highly recommend 👍

Excellent from start to finish Morgan helped with all my enquiries

Austin was very polite very thorough and talked us through everything and answered all our questions. Thank you. Would definitely recommend

Great experience from start to finish. Steven explained everything and answered any concerns I had. Also very helpful regarding my itinerary selected for the holiday. Would highly recommend booking with Magictrips.

Had a great experience booking my holiday
Was helpful, quick and easy. Would recommend to others and use them again to book another holiday.

Greg Kingston was very helpful and got us a chosen hotel we wanted

Juliet was very helpful in sorting out our mini break

Morgan was extremely knowledgeable and helpful with booking our holiday. He makes the whole process easy and will definitely be booking again with him in the future.

Booked a trip with Morgan,at first wasn't exactly sure what I wanted but Morgan talked me through the options and recommended various places etc..he was very polite and knowledgeable. Ill definitely be dealing with Morgan again in the future .

Our rep Morgan found a hotel that was perfect for 14 of us in Antalya. The Ramada hotel was amazing and ticked all our boxes. Morgan took on all requests and made it a holiday to remember

We contacted Magictrips UK after receiving an offer from Travelzoo and initially spoke to Juliet who was very kind and patient. We agreed the details of a short holiday in December to Benidorm with her and were then transferred to Greg to confirm and Pay which we then did. Greg was again efficient and patient with my wife and myself and we will definitely book with them again given the same opportunity - a fair price to a nice location and treated with respect throughout. Many thanks to them both !

I had Harris as my adviser, he was amazing, answered my questions, supported me with making changes. My holiday was faultless, I'll definitely use again.

I cannot thank Jacqui enough for her outstanding professionalism and exceptional knowledge when booking my family holidays. I recently arranged a solo trip to Egypt, and her recommendation of the Sunrise Remal Resort was absolutely perfect. She knows exactly what I like and what I won’t enjoy and that personal touch makes all the difference.

I’ve been booking holidays with Jacqui for over 10 years, and she continues to exceed my expectations every single time. I have complete trust and confidence when booking with Magic Trips, and Jacqui will always be my go‑to. She is truly amazing and a real asset to the organisation.