Placed 3 orders 2 weeks ago, still waiting for my order. The customer service is awful, I have emailed several times with no reply, I have tried calling the “toll free” numbers where is just rings. T... Voir plus
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Lisez les avis des autres
I order quite frequently since discovering the website, they are much more affordable than ones you find on Amazon. Better quality also. I purchase 24 inch black extensions and sometimes some blonde o... Voir plus
Overall good experience. I ordered 9PC 22 INCH clip in extensions in shade #16, on the 7th of January 2023. They arrived 19th of January 2023, so within the promised 10 business days (for Australia, N... Voir plus
My 5th time ordering from here, 2 full heads per year of the nano ring 24” red extensions, they are just perfect EVERYTIME! The length is amazing and the quality is second to none, the nano links are... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Customer Service Working Time: 9 a.m. to 6 p.m., Monday–Friday Rest on Saturday and Sunday Times Will Vary When Meet Special Case MarketHairExtension is committed to offering the best hair products. MarketHairExtension has provided hundreds of customers with superior quality hair and won worldwide acclaims. We are very involved in the process of selecting great products that perform exceptionally well. All of our hair products are 100% remy human hair without aciding. We strive to give you the best advise and tips as we believe our continued growth depends on our commitment to passionately work to surpass your expectations every time you shop with us.
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A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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What has been said and done is different
I ordered hair extensions and paid extra to be delivered by DHL express 2-3 days.
I’m being told now that they are being delivered by fedex and it will be 6 days.
This wasn’t what I wanted nor what I ordered.
I have asked for a full refund as it is within my consumer rights.
I will update when I receive my full refund.
I will be taking it up with PayPal of the company aren’t helpful.
08/08/21 UPDATE
I’ve now had notification that the delivery is DELAYED. So I won’t be receiving the express delivery I paid an additional £15 for.
Utter Utter rubbish.
11/08/21 UPDATE
Not received as promised.Another delay notification with no date of delivery being given.
Refund requested again for the 4th time.
No one returns my messages.
13/08/21 UPDATE
Another delay.
I’ve asked to speak with someone and they aren’t even acknowledging this.

Réponse de Markethairextension
Invisible hair and weft
Second time purchasing from this page. The hair is of good quality and great colour selection.
This time I got a weft and there is a lot of hair, enough for 2 half head sets.
My previous purchase was invisible hair and I was very happy with that item too.
Overall good experience.
Hair Quality is fabulous and does…
Hair Quality is fabulous and does exactly what i need it to do for my clients. Ordering is fast and simple. But do check your colours
The quality of hair is great and the…
The quality of hair is great and the care of delivery is amazing! Thank you!
Terrible customer service !
Terrible customer service !!
I’ve been patient and whatnot but they don’t want to value me as a customer
I went into a splash pad with my child and when I went home my hair was tangled to a Matt and untanglable
When I asked for a discount or a replacement they gave me a $10 gift voucher after 2/5 packs I bought where ruined!!’
They didn’t do anything to help me and took days on days to reply instead of being responsive to my questions and valuing me as a customer I sent photos and everything but nope! Gave me a $10 voucher after I spent over $500 🙄 thank you sooo much!

Réponse de Markethairextension
I order from here alot
I order from here alot. It's easy to use the website and I get everything within 2 weeks!
The hair i received it was very very…
The hair i received it was very very thin and once washed it matted up very easily it is quite unmanageable i have been wearing extensions for the last 10 years so i know good quality hair and unfortunately the hair i received was far from good. I will be needing to order another set now because i am unable to wear it as it is way to thin and doesn't look natural or good at all.
I am aware of what I ordered in the past which was many years ago and I remember now that the reason I didn’t order again was due to the quality and even at 10 pieces it was still thin and the clips were terrible and still are when washed the hair mattes up and get a frizzy

Réponse de Markethairextension
The hair is actually really nice
The hair is actually really nice . It doesn’t tangle
Or shed. I’ve bought more expensive brands before that were horrible. Haven’t received my second order but will post another review. Based on my last purchase though it was a good experience and the price is unbeatable
Loving the extensions I've been getting
I order quite frequently since discovering the website, they are much more affordable than ones you find on Amazon. Better quality also. I purchase 24 inch black extensions and sometimes some blonde ones for some added colour. I've bought about 5 or 6 packs now since finding them and will keep purchasing. They don't have a strong coloured smell like other brands, they are much nicer quality than all others I have found. Very happy with them
Awful customer service
I was not happy with the product sent to me. I’ve requested a full refund and all they have done is either offer me 7% off . When I made it clear that I wanted a full refund they have COMPLETELY IGNORED ME, and will not respond to any emails or calls

Réponse de Markethairextension
Bad quality I got in my sec order I…
Bad quality I got in my sec order I contacted them and they didn’t care had someone who couldn’t even type a proper sentence respond saying they check the quality... and did nothing

Réponse de Markethairextension
DON’T WASTE YOUR MONEY
DO NOT BUY FROM HERE. DON’T WASTE YOUR MONEY! Poor quality extensions and AWFUL customer service. When contacted customer service, they don’t even respond at all and they just ignore you. They claim you have 1 week to return the products, but they won’t even tell you the return address. What a scam of a company. Don’t waste your time and money. Super disappointed.

Réponse de Markethairextension
So dissatisfied with the “golden…
So dissatisfied with the “golden blonde” #16 it looks nothing like the photo as the one I have received is orange with no tones of blonde what so ever. I have shopped the shade of 16 before and never got this kind of colour. Not true to photo.

Réponse de Markethairextension
Please do not buy these hair extensions…
Please do not buy these hair extensions . They are deceptive . The colour chart on website do not match the products they send and the they say they refund/ exchange but charge shipping on both sides which is more than the actual extensions . If you want good quality extensions buy from eden hair. They have replied saying the colour #33 is red . It is not I have colour chart from website for proof . #30 is red. Please go and check their website . If you are genuine , then send me the correct color as per site colour chart with free return shipping . It is definitely deceptive colours and your fault so do not write further deceptive defences to review

Réponse de Markethairextension
HORRIBLE
If I could give it no stars I would absolute worst company I’ve ever dealt with in my whole entire life. Ordered end of January, paid for express to come in two days. I didn’t get it until early March and that’s only because I told them I wanted a refund. Didn’t even send me what I ordered , won’t give me a refund without taking photos of the hair and telling the, in depth what’s wrong with it. Have a week to return it that’s if they tell you in a week what the return address even is. Don’t ever order from here , terrible , horrible. I’m disgusted

Réponse de Markethairextension
I ordered and paid extra for 2-3 day…
I ordered and paid extra for 2-3 day shipping and I haven’t received it! Now I’m not even sure if the site is real!! Will be asking for a refund..Most companies give you an updated email when your order is shipped I have received no communication except for the first email saying that it was in stock with a tracking number that does not give me any updates it just takes me back to the website. Horrible horrible service no one answers the phone either

Réponse de Markethairextension
DONT ORDER ALL lIE FALSE ADVERTISING IVE ORDERED 2ND…
DONT ORDER ALL LIES IVE ORDERED 2ND OF JANUARY TOLD ME BE HERE VALENTINE'S SAID NO PROBLEM WITH COVID IM STILL WAITING THEYVEONT GIVE CONTACT NUMBERS WONT RELPY TGE CHAT THING IS A ROBOT I SAID I WANT A REFUND THE SAID IVE TO WAIT TILL I GET TRACKING IS RIGHT EITHER CANT TELL U WER EXACTLY IT IS LAST TIME SAID CHINA WOULD NEVER AGREED TO ORDER FROM CHINA ,VERY BAD SERVICE NOT HAPPY

Réponse de Markethairextension
Don’t bother
These extensions feel nice when you purchase it but they knot so bad!! I have been wearing hair extensions for years and have never experienced it. Don’t recommend purchasing it’s a waste

Réponse de Markethairextension
I ordered hair extensions from here and…
I ordered hair extensions from here and paid an extra $20 for express shipping because I wanted it within 3 days. Its now been 2 weeks and it hasn't even been sent. No tracking number or anything.
I have tried to contact the company many times and they dont answer their phone or reply to my emails

Réponse de Markethairextension
I posted a review no long ago -
I posted a review no long ago -
You want to keep my money -
We will see about that -
I’m AJ -

Réponse de Markethairextension
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