Martin Tolhurst Solicitors Avis 

520
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were really pleased with the service we received from Martin Tolhurst. We would recommend this company We would like to mention Heidi and Lorna (Ashford Branch) who dealt with our house mo... Voir plus

Noté 5 sur 5 étoiles

Just completed on my first property. I have Samantha Kings as my conveyancer and I cannot recommend her enough. She was thorough and flagged things that I wouldn’t have even considered. Her attention... Voir plus

Noté 5 sur 5 étoiles

Buying a property is a very stressful experience and you need all the help you can get, not least from your solicitor. Josh Ingleton and his team in Ashford were so helpful and quick to respond to the... Voir plus

Noté 5 sur 5 étoiles

Having completed Lasting Power of Attorney I would like to thank Lucy for talking me through the process so that I fully understood each stage making it a less daunting experience. Always able to... Voir plus

À propos de l'entreprise

  1. Avocat

Écrit par l'entreprise

Established over 130 years ago, Martin Tolhurst Solicitors is one of Kent’s leading Law firms. With traditional values, complimented by our modern approach, online case tracking and case management systems – our clients can benefit from our years of experience a vast array of specialisms and rest assured that their case will be handled thoroughly, professionally, in an approachable and understandable way. With 4 offices across Kent, including: Gillingham, Ashford, Longfield, and Sittingbourne, and over 160 staff across our dedicated teams, we are able to support and service clients in Kent and beyond.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

520 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,7

Tous les avis

(520)

67 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thank you to Hannah for her services

Thank you to Hannah for her services! Hannah was excellent in assisting me in negotiating a property purchase price with an unreasonable and disgruntled ex partner, she dealt with all matters in a very professional and precise way, she was extremely thorough and showed patience with all of my queries. I would highly recommend Hannah Stanford!

20 juin 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for this great review. Your comments will be passed onto the team who assisted you with your matter and are greatly appreciated by everyone here at Martin Tolhurst Solicitors.
Kind regards,
Ilaria
Online Team

Noté 5 sur 5 étoiles

An efficient, professional & quick experience

Dealt with Kirsty @ Gillingham for a property sale as Power of Attorney. Buyer had no property to sell, we had no property to purchase. Both parties used Martin Tolhurst Solicitors, albeit different offices, as part of an arrangement with Wards Estate Agents. Instructed on 25 July and sale completed on 27 August. An efficient, professional & quick experience which is much appreciated.

27 août 2024
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Réponse de Martin Tolhurst Solicitors

We are delighted that you were pleased with the service we provided on your matter. We hope to act for you again for you in the future.
Best Wishes,
Ilaria
Online Team

Noté 5 sur 5 étoiles

Sarah at Martin Tolhurst was always on…

Sarah at Martin Tolhurst was always on hand to answer questions during a very difficult time when sorting out my late father's estate. She was particularly patient and understanding when faced with the problems caused by family members who did not always agree. Would definitely recommend!

1 juillet 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Kind regards,
Ilaria
Online Team

Noté 5 sur 5 étoiles

Professional, High Quality Service

Dealt with Roger on a commercial property lease a few months back. Very helpful and professional, always felt like I was good, safe hands. Would highly recommend them to anyone dealing with commercial transactions

12 avril 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for taking the time to review our service. We are delighted we met your expectations. We look forward to working with you again.
Kind regards,
Ilaria
Online Team

Noté 1 sur 5 étoiles

Bad experience

Really un helpful , moving the goalpost martin tolhurst have made buying a home a terrible experience.

15 août 2024
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Réponse de Martin Tolhurst Solicitors

Dear Mr O'Brien,

Thank you for your feedback, we appreciate your comments and are sorry you found the service unsatisfactory. We will refer your comments on to the relevant persons who dealt with your case.

Kind regards,
Online Team

Noté 5 sur 5 étoiles

Amazing services

Amazing services. Charlotte was very quick and responsive. She advised us over and above our expectations. Definitely recommend Charlotte. Well done guys.

6 août 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for this great review. Your comments will be passed onto the team who assisted you with your matter and are greatly appreciated by everyone here at Martin Tolhurst Solicitors.
Kind regards,
Ilaria

Noté 4 sur 5 étoiles

Purchase of Property

The purchase of my property was a rather long process, taking over 10 months and as a first time buyer I found my initial contact with the solicitor appointed to me difficult as I tried to understand the process and what I had to do. I didn't always feel supported or listened to. However, as soon as Richard Carter took over my case, I felt in much safer hands. I was communicated with, I understood what I needed to do and I felt able to reach out to Richard if I had any problems. I also found his secretary, Heidi Gray to be very approachable, helpful and efficient even if I asked some silly questions! If I had had Richard looking after my conveyancing from the beginning I would have given five stars, it's only the first few months of dealing with another solicitor within the company and feeling left rather adrift at times which has made my score lower.

1 août 2024
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Réponse de Martin Tolhurst Solicitors

We are delighted that you were pleased with the service we provided on your matter. We hope to act for you again for you in the future.
Best Wishes,
Ilaria
Online Team

Noté 5 sur 5 étoiles

Martin Tolhurst were excellent

Martin Tolhurst were excellent. Can’t recommend them highly enough
Tom Bexhell was professional yet friendly. Always returned calls and emails and kept us informed at all stages

26 juillet 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for this great review. Your comments will be passed onto the team who assisted you with your matter and are greatly appreciated by everyone here at Martin Tolhurst Solicitors.
Kind regards,
Ilaria
Online Team

Noté 5 sur 5 étoiles

The best 10/10 very professional every…

The best 10/10 very professional every step of the way thanks keep up the good work

26 juillet 2024
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Réponse de Martin Tolhurst Solicitors

We are delighted that you were pleased with the service we provided on your matter. We hope to act for you again for you in the future.
Best Wishes,
Ilaria
Online Team

Noté 5 sur 5 étoiles

Employment Law Representation

I recently faced redundancy, and Giles Dobson, a Legal Representative specialising in Employment Law, handled my case. His proficiency, approachability, and extensive experience were evident throughout the process. Giles guided me step by step, ensuring a smooth journey to the final Settlement Agreement Sign Off. Facing such a daunting situation, Giles provided reassurance at every stage and managed all interactions with the external HR Consultant. Notably, he identified and corrected miscommunications that had originally occurred. Thanks to Giles, the stressful situation was alleviated, and I am incredibly grateful for his services. I highly recommend Giles Dobson and Martin Tolhurst for any similar legal needs.

9 juillet 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for your feedback. Your comments will be passed onto the staff who assisted you and are greatly appreciated.
Kind Regards,
Ilaria
Online Team

Noté 5 sur 5 étoiles

Would highly recommend the Ashford…

Would highly recommend the Ashford branch of Martin Tolhurst. Very professional and efficient service for the sale of my Uncle's house.

24 juillet 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Kind regards,
Ilaria
Online Team

Noté 5 sur 5 étoiles

As a first time buyer and not knowing…

As a first time buyer and not knowing how or where to start I was given the best service and turnaround from what I’ve been told my process was very quick smooth and well communicated I can’t thank Gemma and her team enough

10 juillet 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for your kind words! We are delighted to hear that you were satisfied with our services. Client satisfaction is our top priority, and we appreciate you taking the time to share your positive experience.
Kind regards,
Ilaria
Online Team

Noté 5 sur 5 étoiles

Excellent service with our conveyancer

Excellent service with our conveyancer, speedy response to every email. Definitely recommend this company, it’s the second time I have used them to buy and sell.

12 juillet 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for the fantastic 5-star review! Our team is thrilled to hear that you had a great experience. We will definitely pass along your kind words to the staff who helped you.
Best regards,
Ilaria
Online Team

Noté 5 sur 5 étoiles

Solicitor used- Gemma Nie

Solicitor used- Gemma Nie, I loved her approach and working method. Gemma in my opinion is a fantastic solicitor very confident in her work and knowledgeable, I found her very easy to work with, she is very direct in a good way, straight to the point, quick to reply via phone and email, gets things done as quick as she can and also other people i have spoken to when Gemma wasn't available have been very helpful. For me 5* i like honesty, to the point and genuine and Gemma is all of those things. Thank you i would definitely recomend.

12 juillet 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for this great review. Your comments will be passed onto the team who assisted you with your matter and are greatly appreciated by everyone here at Martin Tolhurst Solicitors.
Kind regards,
Ilaria
Online Team

Noté 5 sur 5 étoiles

Excellent service from Hannah Stanford…

Excellent service from Hannah Stanford and the team
Thanks so much

19 janvier 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Kind regards,
Ilaria
Online Team

Noté 5 sur 5 étoiles

If you are looking for some legal advice - I would highly recommend this company

If you are looking for a caring, compassionate, and understanding Solicitors, I can’t recommend Martin Tolhurst enough. This is the company I would use everytime.

4 juillet 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for this great review. Your comments will be passed onto the team who assisted you with your matter and are greatly appreciated by everyone here at Martin Tolhurst Solicitors.
Kind regards,
Ilaria
Online Team

Noté 2 sur 5 étoiles

Disappointing experience

My partner and I were recommended to this firm by selling agents who have a referral arrangement with MT. We were very impressed with the file opening/client ID process and initial communications but it all went downhill from there. This was a straightforward sale of a rental property to first time buyers with a mortgage offer, no chain and a house without complications. It took 5 months to arrive at completion, which I believe was far too long given that friends have recently completed, in chain transactions, with numerous issues, in 7 weeks. I had to chase for updates and information from start to finish. There were long delays during which our conveyancer (whom I don’t think it’s fair to name) appeared to do little or nothing to press or chase the seller’s solicitors. Had it not been for me and the Purchaser doing as much as we could to move matters along, I think we would have waited longer to complete. There were mistakes in the paperwork, suggesting a lack of attention to detail e.g. advising on redemption of a mortgage when there wasn’t one. Additionally, I was asked to produce documents supplied at the outset, suggesting that what I had sent had not been noted or considered. It may be that the conveyancer had a very heavy workload and struggled to keep up, in which case there was a failure of supervision somewhere. I have bought and sold a number of properties and used to be a solicitor myself so I have a fair idea of what to expect and I’m afraid this experience fell far short.

27 juin 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for your feedback, we appreciate your comments and are sorry you found the service unsatisfactory. We will refer your comments on to the relevant persons who dealt with your case.
If you would like to email us at marketing@martintolhurst.co.uk we would be happy to investigate further. We look forward to hearing from you at your earliest convenience.

Kind Regards
Ilaria
Online Team

Noté 5 sur 5 étoiles

Very responsive and competent

Martin Tolhurst at Longfield (Sam ably assisted by Delia, Sonya and Elle) handed our sale and purchase.
We were very pleased with the service received, they advised ways on handling a couple of tricky points re our sale.
Communication was seamless - mainly email but by phone when needed, the portal showing progress was useful (and quite exciting!!)
They were very patient with the delays to exchange but still ensured we could complete 3 working days later.
Would highly recommend these solicitors for property transactions.

18 juin 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for this great review. Your comments will be passed onto the team who assisted you with your matter and are greatly appreciated by everyone here at Martin Tolhurst Solicitors.

Kind regards,
Ilaria
Online Team

Noté 5 sur 5 étoiles

Hannah Stanford - thoroughly recommended!

Hannah has worked with me over the past three and a half years to secure a fair divorce in very challenging circumstances. She has acted diligently and professionally throughout, always seeking the best solution for me and my children, and never once have I doubted that she has had my best interests at heart. She has been with me every step of the way, always supportive, always empathic, and yet remaining clear-headed and logical, when I could not be. It is difficult for me to put into words what Hannah has done for me, as the enormity of it has still not quite sunk in, but I will be forever grateful for her initial response when I first approached her in relation to seeking divorce:
Hannah, you believed me, when I didn’t even trust myself, when I was so immersed in the controlling relationship that I knew was slowly destroying me, but I still couldn’t quite recognise what was happening; but you did, and you were able to give it a name, and by doing so you also gave me the power to face it. Throughout these three and a half years, you have witnessed the change there has been in me, but none of that could have happened without your sensible counsel. You have helped to release me from a miserable marriage, and to fight for what was rightfully mine; in doing so, you have also given my children opportunities that they would not otherwise have had, not just in terms of material resource, but also because now they get to know their mother for who she really is, and not just the shadow of the person she had become.
Perhaps we don’t tell people enough what their work really achieves, but beyond the legalise, the paperwork, the contracts, there are real people in need of representation, and real consequences that extend well beyond the courtroom. I would wholeheartedly recommend Hannah Stanford – she is patient, straight-talking, knowledgeable, efficient, and she genuinely cares about her clients. What more could anyone ask for?
I would also add that she thoroughly deserves her promotion to partner at Martin Tolhurst, and not simply on the basis of her gender, in the name of positive discrimination, to “foster gender diversity and promote women in leadership positions” but because she is an extremely good solicitor and an asset to the firm.

18 juin 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for your feedback. Your comments will be passed onto the staff who assisted you and are greatly appreciated.
Kind Regards,
Ilaria
Online Team

Noté 5 sur 5 étoiles

Katie and Cathy were very professional…

Katie and Cathy were very professional in dealing with our property purchase and sale. Nothing was too much trouble and they kept us upto date every step of the way

4 juin 2024
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Réponse de Martin Tolhurst Solicitors

Thank you for your feedback. Your comments will be passed onto the staff who assisted you and are greatly appreciated.
Kind Regards,
Ilaria
Online Team

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