As first-time buyers, we’re so grateful to Liam Lee and Kaya for their amazing support. They were always professional, friendly and quick to answer our questions, explaining everything clearly and pat... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
As first-time buyers, we’re so grateful to Liam Lee and Kaya for their amazing support. They were always professional, friendly and quick to answer our questions, explaining everything clearly and pat... Voir plus
L'entreprise a répondu
Julie and the team at Mortgage Matters were absolutely fantastic throughout the entire process. I had a very chequered financial history with CCJ's defaults and a debt management plan. I didn't hold o... Voir plus
L'entreprise a répondu
I would like to say big thank you to my Morgage advisor ronnie for all his help and support throughout the process.he is very professional and friendly.He made all the process very easily and he was... Voir plus
L'entreprise a répondu
Shannon was brilliant from the start. As first time buyers we had no clue what a lot of the technical stuff meant and a lot of calls left us confused. Shannon set up a meeting and explained everything... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Mortgage Matters is a customer driven mortgage advisory firm dedicated to helping people secure the right finance for their homes and property investments. Known for its clear communication and supportive approach, the company specialises in guiding clients through every stage of the mortgage process—from initial planning to completion—making what can feel overwhelming refreshingly straightforward.
Mortgage Matters offers a comprehensive range of services, including first time buyer support, home mover mortgages, remortgaging, buy to let finance, and specialist lending for more complex cases. The team works with a broad panel of lenders, giving clients access to competitive rates and products tailored to their individual circumstances. They also provide detailed affordability assessments, mortgage reviews, and ongoing advice to ensure clients stay informed as their needs evolve.
Education is central to the Mortgage Matters ethos. The company takes pride in breaking down industry jargon, explaining options clearly, and empowering clients to make confident decisions. Their advisers combine market knowledge with a warm, approachable style, building long term relationships based on trust and transparency.
With a commitment to integrity and personalised service, Mortgage Matters has earned a reputation as a reliable partner for homeowners, buyers, and investors seeking expert mortgage guidance across the UK.
Écrit par l'entreprise

Christchurch House Beaufort Court, Rochester, ME2 4FX, Kent, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
As first-time buyers, we’re so grateful to Liam Lee and Kaya for their amazing support. They were always professional, friendly and quick to answer our questions, explaining everything clearly and patiently. They made the mortgage process much easier for us. We highly recommend Liam and Kaya for their outstanding service!

Réponse de Mortgage Matters
Julie and the team at Mortgage Matters were absolutely fantastic throughout the entire process. I had a very chequered financial history with CCJ's defaults and a debt management plan. I didn't hold out much hope that I'd be able to remortgage but Julie helped me through the whole process and managed to find me a lender at a reasonable rate all things considered. They were incredibly responsive and hard working and I'm now debt free apart from my new mortgage. I can't thank them enough for their expertise and dedication.

Réponse de Mortgage Matters
I would like to say big thank you to my Morgage advisor ronnie for all his help and support throughout the process.he is very professional and friendly.He made all the process very easily and he was with us from day 1 where we started to see the property.he was always available to answer us back anytime.i really appreciate his dedication
I would highly recommend him to anyone for best Morgage advisor.
Thank you so much from both of us.

Réponse de Mortgage Matters
Shannon was brilliant from the start. As first time buyers we had no clue what a lot of the technical stuff meant and a lot of calls left us confused. Shannon set up a meeting and explained everything and was so patient and helpful. She has made the whole process so much easier and myself and my wife are so grateful we had her to help us with everything. 5 stars all day long!

Réponse de Mortgage Matters
We honestly couldn’t recommend Amelia highly enough! She has supported us throughout what has been a long and sometimes stressful mortgage process, and we genuinely couldn’t have asked for a better mortgage advisor.
From start to finish, she has gone above and beyond to help us, keeping everything organised, answering all our questions, and making sure everything was dealt with as smoothly as possible. Her patience, professionalism and dedication have been outstanding, and it’s clear how much she genuinely cares about helping her clients.
She has worked incredibly hard to get everything sorted for us, and we’re so grateful for all the time, effort and support she has given us throughout the whole process. Having someone so reliable, helpful and supportive in our corner has made such a difference.
Thank you so much for everything you’ve done for us. We wouldn’t hesitate to recommend her to anyone looking for a mortgage advisor who truly goes the extra mile. An absolute credit to her profession.

Réponse de Mortgage Matters
Richard at Mortgage Matters listened to my situation and supported with my mortgage application. The application process was so smooth and Richard was so calm throughout the whole process, ensuring that I was kept up to date with how the application was going through and even when I had doubts he reassured me there was a plan and that we could make it work in order to purchase my property. I can't recommend Mortgage Matters highly enough and to also know now that when my mortgage is up for renewal they will contact me with enough notice to get me the best rate next time takes the stress of remortgage away.

Réponse de Mortgage Matters
As first-time buyers, we were expecting the process of buying our first home to be quite daunting, and at times we weren’t sure where to start. However, Dave Vitler has been absolutely incredible throughout and has made the whole experience feel so much easier and less overwhelming.
He has always been there to answer our questions, no matter how big or small, has kept on top of everything throughout the process, and has always made us feel like he genuinely had our best interests at heart. His support, patience and knowledge have been invaluable, and we really couldn’t have asked for someone better to guide us through such an important milestone.
We’re incredibly grateful for all of Dave’s help and would wholeheartedly recommend him to anyone looking to buy a property. If, like us, you’re a first-time buyer and feeling overwhelmed by the process, Mortgage Matters makes everything feel that little bit easier. We’re so glad we had Dave there to help us through it!

Réponse de Mortgage Matters
Nicola and Lisa were incredibly helpful and they also had very fast replies. I would highly recommend!

Réponse de Mortgage Matters
We are first‑time buyers and, being honest, completely clueless at the start. We had no idea how the process worked or how to get a mortgage. We had the pleasure of being introduced to Liam Lee, and he guided us through everything from start to finish.We received brilliant updates from Liam and the team throughout. The fee for their services is 100% worth it, we secured a much better deal than anything our bank could offer.Thank you, Liam.

Réponse de Mortgage Matters
We recently arranged our first mortgage through Mortgage Matters, with Dan Greer as our mortgage advisor. Being first time buyers, we were new to the process but Dan was excellent at talking us through all of the options, how the process would work and helping us with our mortgage application. His friendly and helpful attitude put us at ease and it has been a really smooth application. I would definitely recommend Mortgage Matters and Dan especially, if you are considering applying for a mortgage.

Réponse de Mortgage Matters
As English is not my first language, Ronnie took the time to explain everything about the mortgage process. He got me the best interest rate and helped with solicitors, insurance and even translated documents into my own language to make it easier for me to understand. I would recommend Ronnie to anyone looking to buy a property as he made buying a property easy. he is dedicated

Réponse de Mortgage Matters
Nathan from Mortgage Matters guided & supported us through the purchase of our first house. Our 9 month journey was made that much easier by having such a knowledgeable but friendly person to turn to for advice and support throughout. We look forward to using Mortgage matters in the future!

Réponse de Mortgage Matters
We can’t thank Ronnie enough for the service he has provided to us. My wife and I needed to move quickly as we purchased via modern auction and Ronnie acted fast to get this sorted for us and take away a little bit of stress from the process. It felt very easy to trust him throughout and he was always very approachable whenever we were pestering him with questions. Would 100% recommend him to anyone.

Réponse de Mortgage Matters
We were in a unique position and needed our mortgage offer at great speed. Ronnie worked SO quickly and so efficiently for us and got this together rapidly. Not only this, but Ronnie made us feel completely at ease throughout the process and we really trust him. Highly recommend, fantastic service!

Réponse de Mortgage Matters
Dave is a fantastic mortgage advisor—professional, helpful, and always available when needed. He made the whole process easy and stress-free. Highly recommended!

Réponse de Mortgage Matters
Mainly due to Nathan Wadmore professionalism we were able to secure a mortgage. His experience and guidance throughout the process was amazing. We would definitely recommend him to our friends and family. Thank you so much.

Réponse de Mortgage Matters
Dave have been amazing during the entire process of buying my home, he was incredibly professional, knowledgeable,supportive, friendly,understanding and always available to help.
Dave and his team were a constant source of reassurance and stability throughout the whole transition.
A true professional you can always count on and genuinely the best one!!

Réponse de Mortgage Matters
I have known Andrew Caldwell since 2019, when he first advised me on a mortgage for one of my properties. Since then, he has successfully arranged mortgages for both my properties, and I am now on my final mortgage package for my residential property.
I have recommended Andy to people I care about because I know they will receive the same high standard of service I have experienced. Most recently, I referred my daughter and her fiancé to him when they were buying their first home. As young and inexperienced first-time buyers, they found his knowledge, patience and guidance invaluable. Andy stayed with them throughout the process, and his advice was particularly helpful when discussions with the vendor became difficult.
What makes Andy stand out is that his advice is genuinely personal. He takes the time to understand his clients’ circumstances and needs, while combining exemplary professionalism with warmth, patience and approachability. He makes clients feel valued and supported rather than simply being another case to deal with.
My daughter and her fiancé left Andy a five-star review five months ago, and I completely understand why.
I have no hesitation whatsoever in recommending Andrew to anyone looking for a mortgage adviser. He remains my first choice, and I would confidently recommend him to anyone I care about, knowing they will receive an exceptional and personal service.
Thank you, Andy, for all your help over the years. You really are a class apart.

Réponse de Mortgage Matters
Nathan W has been amazing. From the first time we spoke to him until after we got the keys. As a first time buyer i would 100 percent recommend him. He is very detailed and give great advice that you need as a first time buyer. He was always available to talk to regardless of time and was very committed. Would recommend him a 1000 times . Thank you Nathan .

Réponse de Mortgage Matters
We cannot thank Dan and Ben enough for the exceptional support during our mortgage and insurance applications. From start to finish, they made a complex process feel completely stress-free. What truly set them apart was their patience in answering every single question we had—no query was too small or silly. They guided us through all the technical jargon, addressed every concern we faced along the way, and kept us updated at every stage. We never felt left in the dark. If you are looking for someone knowledgeable, trustworthy, and genuinely caring, look no further. Highly recommended!

Réponse de Mortgage Matters
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.