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Mortgage Matters Avis 

5 266
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

As first-time buyers, we’re so grateful to Liam Lee and Kaya for their amazing support. They were always professional, friendly and quick to answer our questions, explaining everything clearly and pat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Julie and the team at Mortgage Matters were absolutely fantastic throughout the entire process. I had a very chequered financial history with CCJ's defaults and a debt management plan. I didn't hold o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to say big thank you to my Morgage advisor ronnie for all his help and support throughout the process.he is very professional and friendly.He made all the process very easily and he was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shannon was brilliant from the start. As first time buyers we had no clue what a lot of the technical stuff meant and a lot of calls left us confused. Shannon set up a meeting and explained everything... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. aussi dans
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  4. Société financière non banquière

À propos de Mortgage Matters

Écrit par l'entreprise

Mortgage Matters is a customer driven mortgage advisory firm dedicated to helping people secure the right finance for their homes and property investments. Known for its clear communication and supportive approach, the company specialises in guiding clients through every stage of the mortgage process—from initial planning to completion—making what can feel overwhelming refreshingly straightforward.

Mortgage Matters offers a comprehensive range of services, including first time buyer support, home mover mortgages, remortgaging, buy to let finance, and specialist lending for more complex cases. The team works with a broad panel of lenders, giving clients access to competitive rates and products tailored to their individual circumstances. They also provide detailed affordability assessments, mortgage reviews, and ongoing advice to ensure clients stay informed as their needs evolve.

Education is central to the Mortgage Matters ethos. The company takes pride in breaking down industry jargon, explaining options clearly, and empowering clients to make confident decisions. Their advisers combine market knowledge with a warm, approachable style, building long term relationships based on trust and transparency.

With a commitment to integrity and personalised service, Mortgage Matters has earned a reputation as a reliable partner for homeowners, buyers, and investors seeking expert mortgage guidance across the UK.

Pay Nothing Until You Have Your Keys

Écrit par l'entreprise

Free Advice PLUS Free Remortgaging for Life!
Our advice is 100% free of charge. That's right, we won't charge you a penny until you are safely in your new home. And, when it comes time to remortgage, get back in touch with our 5-star advisors and we'll arrange the remortgage completely free of charge for you all the while you are still living at the house! We really are your mortgage advisors for life.

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4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
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1 étoile

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Noté 5 sur 5 étoiles

As first-time buyers

As first-time buyers, we’re so grateful to Liam Lee and Kaya for their amazing support. They were always professional, friendly and quick to answer our questions, explaining everything clearly and patiently. They made the mortgage process much easier for us. We highly recommend Liam and Kaya for their outstanding service!

22 octobre 2026
Avis spontané
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Réponse de Mortgage Matters

Hi Jess,

Thank you for your kind feedback. We’re delighted that Liam Lee and Kaya provided clear guidance and prompt support throughout your first home-buying journey. Helping first-time buyers understand their options and feel confident at each stage is an important part of our mortgage advice, and we’re pleased you had such a positive experience with them both. We’ll be sure to pass on your thanks.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Julie and the team are exceptional

Julie and the team at Mortgage Matters were absolutely fantastic throughout the entire process. I had a very chequered financial history with CCJ's defaults and a debt management plan. I didn't hold out much hope that I'd be able to remortgage but Julie helped me through the whole process and managed to find me a lender at a reasonable rate all things considered. They were incredibly responsive and hard working and I'm now debt free apart from my new mortgage. I can't thank them enough for their expertise and dedication.

5 octobre 2026
Avis spontané
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Réponse de Mortgage Matters

Hi Helen,

Thank you for sharing your experience with us. We’re so pleased that Julie and the team were able to guide you through your remortgage options and find a suitable lender for your circumstances. Every financial situation is different, and we’re glad their expertise, dedication and responsive support helped you move forward with greater confidence. We’ll share your appreciation with Julie and the team, and wish you all the best for the future.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

I would like to say big thank you to my…

I would like to say big thank you to my Morgage advisor ronnie for all his help and support throughout the process.he is very professional and friendly.He made all the process very easily and he was with us from day 1 where we started to see the property.he was always available to answer us back anytime.i really appreciate his dedication
I would highly recommend him to anyone for best Morgage advisor.
Thank you so much from both of us.

20 octobre 2026
Avis spontané
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Réponse de Mortgage Matters

Hi Priya,

Thank you for your lovely feedback. We’re delighted that Ronnie supported you from the early stages of your property search and remained available to guide you through the mortgage process. His friendly manner and commitment to keeping you supported reflect the care we aim to provide through our mortgage advice. We truly appreciate your recommendation and will pass your thanks on to Ronnie.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Shannon was brilliant from the start

Shannon was brilliant from the start. As first time buyers we had no clue what a lot of the technical stuff meant and a lot of calls left us confused. Shannon set up a meeting and explained everything and was so patient and helpful. She has made the whole process so much easier and myself and my wife are so grateful we had her to help us with everything. 5 stars all day long!

19 octobre 2026
Avis spontané
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Réponse de Mortgage Matters

Hi Sam,

Thank you for your lovely feedback. We’re delighted that Shannon took the time to talk everything through with you and your wife, making sure you both felt comfortable and understood each stage of your mortgage journey. Clear mortgage advice and patient guidance are especially important for first-time buyers, and it’s wonderful to know Shannon provided the support you needed. We’ll be sure to share your kind words with her, and we wish you both all the best in your new home.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

We honestly couldn’t recommend Amelia…

We honestly couldn’t recommend Amelia highly enough! She has supported us throughout what has been a long and sometimes stressful mortgage process, and we genuinely couldn’t have asked for a better mortgage advisor.

From start to finish, she has gone above and beyond to help us, keeping everything organised, answering all our questions, and making sure everything was dealt with as smoothly as possible. Her patience, professionalism and dedication have been outstanding, and it’s clear how much she genuinely cares about helping her clients.

She has worked incredibly hard to get everything sorted for us, and we’re so grateful for all the time, effort and support she has given us throughout the whole process. Having someone so reliable, helpful and supportive in our corner has made such a difference.

Thank you so much for everything you’ve done for us. We wouldn’t hesitate to recommend her to anyone looking for a mortgage advisor who truly goes the extra mile. An absolute credit to her profession.

13 octobre 2026
Avis spontané
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Réponse de Mortgage Matters

Hi Oli,

Thank you for such thoughtful feedback. We’re delighted to hear that Amelia provided dedicated mortgage support throughout what can be a challenging process, keeping everything organised and taking the time to answer your questions along the way. Her patience, professionalism and commitment to finding the right solution for you are exactly what we strive for at Mortgage Matters. We’ll be sure to share your kind words with Amelia, and we truly appreciate your recommendation.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

5 star review

Richard at Mortgage Matters listened to my situation and supported with my mortgage application. The application process was so smooth and Richard was so calm throughout the whole process, ensuring that I was kept up to date with how the application was going through and even when I had doubts he reassured me there was a plan and that we could make it work in order to purchase my property. I can't recommend Mortgage Matters highly enough and to also know now that when my mortgage is up for renewal they will contact me with enough notice to get me the best rate next time takes the stress of remortgage away.

14 septembre 2026
Avis spontané
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Réponse de Mortgage Matters

Hi Naomi,

Thank you for your wonderful feedback. We’re delighted to hear that Richard provided calm, reassuring mortgage support and kept you informed throughout your application. It’s great to know his mortgage advice helped you feel confident in moving forward with your property purchase, while knowing we’ll be in touch ahead of your renewal gives you added peace of mind for the future. We truly appreciate your recommendation and your trust in Mortgage Matters.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Fantastic support from start to finish

As first-time buyers, we were expecting the process of buying our first home to be quite daunting, and at times we weren’t sure where to start. However, Dave Vitler has been absolutely incredible throughout and has made the whole experience feel so much easier and less overwhelming.

He has always been there to answer our questions, no matter how big or small, has kept on top of everything throughout the process, and has always made us feel like he genuinely had our best interests at heart. His support, patience and knowledge have been invaluable, and we really couldn’t have asked for someone better to guide us through such an important milestone.

We’re incredibly grateful for all of Dave’s help and would wholeheartedly recommend him to anyone looking to buy a property. If, like us, you’re a first-time buyer and feeling overwhelmed by the process, Mortgage Matters makes everything feel that little bit easier. We’re so glad we had Dave there to help us through it!

7 octobre 2026
Avis spontané
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Réponse de Mortgage Matters

Hi Ellis,

Thank you for your fantastic feedback. We’re delighted to hear that Dave Vitler’s knowledge, patience and ongoing mortgage support helped make such an important milestone feel more manageable. Providing clear mortgage advice and expert guidance for first-time buyers is something we care deeply about, so it’s wonderful to know Dave gave you the reassurance and support you needed throughout. We truly appreciate your recommendation and wish you all the best in your new home.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Nicola and Lisa were incredibly helpful…

Nicola and Lisa were incredibly helpful and they also had very fast replies. I would highly recommend!

22 septembre 2026
Avis spontané
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Réponse de Mortgage Matters

We are glad to hear that our team provided prompt support and excellent assistance. Thank you for your recommendation!

Noté 5 sur 5 étoiles

Thank you, Liam

We are first‑time buyers and, being honest, completely clueless at the start. We had no idea how the process worked or how to get a mortgage. We had the pleasure of being introduced to Liam Lee, and he guided us through everything from start to finish.We received brilliant updates from Liam and the team throughout. The fee for their services is 100% worth it, we secured a much better deal than anything our bank could offer.Thank you, Liam.

3 octobre 2026
Avis spontané
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Réponse de Mortgage Matters

Hi Chris,

Thank you for sharing your experience. We’re delighted to hear that Liam Lee provided clear mortgage advice and guided you through the process with such consistent support, particularly as first-time buyers. It’s great to know that Liam and the team kept you well informed and helped you secure a mortgage deal that worked well for you. We really appreciate your trust in Mortgage Matters and your kind words about the service.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Excellent advice and service

We recently arranged our first mortgage through Mortgage Matters, with Dan Greer as our mortgage advisor. Being first time buyers, we were new to the process but Dan was excellent at talking us through all of the options, how the process would work and helping us with our mortgage application. His friendly and helpful attitude put us at ease and it has been a really smooth application. I would definitely recommend Mortgage Matters and Dan especially, if you are considering applying for a mortgage.

30 septembre 2026
Avis spontané
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Réponse de Mortgage Matters

Hi James,

Thank you for sharing such thoughtful feedback. We’re delighted to hear that Dan Greer provided clear mortgage advice and guided you confidently through your first-time buyer mortgage, from exploring your options to completing your application. It’s wonderful to know his friendly and helpful approach put you at ease and helped make the mortgage process feel smooth and straightforward. We really appreciate your recommendation of Dan and Mortgage Matters.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

As English is not my first language

As English is not my first language, Ronnie took the time to explain everything about the mortgage process. He got me the best interest rate and helped with solicitors, insurance and even translated documents into my own language to make it easier for me to understand. I would recommend Ronnie to anyone looking to buy a property as he made buying a property easy. he is dedicated

28 octobre 2025
Avis spontané
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Réponse de Mortgage Matters

Thank you for your wonderful feedback. We're delighted to hear that Ronnie our advisor at Mortgage Maters took the time to clearly explain the mortgage process and secure an excellent interest rate for you. It's fantastic that they also assisted with solicitors, insurance, and even translated documents, making your property purchase straightforward and easy to understand. We appreciate your recommendation.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5012

Noté 5 sur 5 étoiles

Mortgage Matters @ Nathan

Nathan from Mortgage Matters guided & supported us through the purchase of our first house. Our 9 month journey was made that much easier by having such a knowledgeable but friendly person to turn to for advice and support throughout. We look forward to using Mortgage matters in the future!

1 mai 2026
Avis spontané
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Réponse de Mortgage Matters

Hi Bronwen,

Thank you for sharing your experience with Nathan and Mortgage Matters. We’re delighted that Nathan’s expert mortgage guidance and approachable manner gave you confidence throughout your first-time buyer journey, particularly over such a long purchase process. Having someone you can rely on for clear advice and consistent mortgage support can make a real difference, and we’re pleased he was there for you throughout. We look forward to supporting you again in the future.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

We can’t thank Ronnie enough for the…

We can’t thank Ronnie enough for the service he has provided to us. My wife and I needed to move quickly as we purchased via modern auction and Ronnie acted fast to get this sorted for us and take away a little bit of stress from the process. It felt very easy to trust him throughout and he was always very approachable whenever we were pestering him with questions. Would 100% recommend him to anyone.

23 septembre 2026
Avis spontané
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Réponse de Mortgage Matters

Thank you for sharing your wonderful feedback. We're delighted to hear that our colleague Ronnie provided outstanding service, acting quickly to alleviate stress during your fast-paced move. It's fantastic to know that their approachable nature and clear communication made you feel at ease throughout the process with us at Mortgage Matters. We truly appreciate your strong recommendation.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5011

Noté 5 sur 5 étoiles

Fantastic Service all round!!

We were in a unique position and needed our mortgage offer at great speed. Ronnie worked SO quickly and so efficiently for us and got this together rapidly. Not only this, but Ronnie made us feel completely at ease throughout the process and we really trust him. Highly recommend, fantastic service!

23 septembre 2026
Avis spontané
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Réponse de Mortgage Matters

Thank you for sharing your wonderful feedback. We are so pleased to hear that Ronnie was able to act with such speed and efficiency to secure your mortgage offer. It's fantastic to know that you felt completely at ease and trusted us at Mortgage Matters throughout the process.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5011

Noté 5 sur 5 étoiles

Dave is a fantastic mortgage…

Dave is a fantastic mortgage advisor—professional, helpful, and always available when needed. He made the whole process easy and stress-free. Highly recommended!

19 septembre 2026
Avis spontané
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Réponse de Mortgage Matters

We're so happy to hear that our advisor Dave made your mortgage process easy and stress-free at Mortgage Matters. We truly appreciate your kind words and recommendation!

Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5011

Noté 5 sur 5 étoiles

Mainly due to Nathan Wadmore's experience and guidance we were able to secure a mortgage.

Mainly due to Nathan Wadmore professionalism we were able to secure a mortgage. His experience and guidance throughout the process was amazing. We would definitely recommend him to our friends and family. Thank you so much.

14 août 2026
Avis spontané
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Réponse de Mortgage Matters

Thank you for your wonderful review of Nathan at Mortgage Matters! We are so pleased to hear that professionalism, experience, and guidance were instrumental in helping you secure your mortgage. It's truly rewarding to know that you would recommend our services to your friends and family.

Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5011

Noté 5 sur 5 étoiles

Dave have been amazing during the…

Dave have been amazing during the entire process of buying my home, he was incredibly professional, knowledgeable,supportive, friendly,understanding and always available to help.
Dave and his team were a constant source of reassurance and stability throughout the whole transition.
A true professional you can always count on and genuinely the best one!!

16 septembre 2026
Avis spontané
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Réponse de Mortgage Matters

Thank you for your wonderful feedback regarding Dave and the service he provided at Mortgage Matters. We're so pleased to hear that our team provided such professional, knowledgeable, and supportive assistance throughout your home-buying journey. It's great to know that their guidance and constant reassurance made the entire transition a stable and positive experience for you. We truly appreciate your kind words.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5011

Noté 5 sur 5 étoiles

I have known Andrew Caldwell since…

I have known Andrew Caldwell since 2019, when he first advised me on a mortgage for one of my properties. Since then, he has successfully arranged mortgages for both my properties, and I am now on my final mortgage package for my residential property.

I have recommended Andy to people I care about because I know they will receive the same high standard of service I have experienced. Most recently, I referred my daughter and her fiancé to him when they were buying their first home. As young and inexperienced first-time buyers, they found his knowledge, patience and guidance invaluable. Andy stayed with them throughout the process, and his advice was particularly helpful when discussions with the vendor became difficult.

What makes Andy stand out is that his advice is genuinely personal. He takes the time to understand his clients’ circumstances and needs, while combining exemplary professionalism with warmth, patience and approachability. He makes clients feel valued and supported rather than simply being another case to deal with.

My daughter and her fiancé left Andy a five-star review five months ago, and I completely understand why.

I have no hesitation whatsoever in recommending Andrew to anyone looking for a mortgage adviser. He remains my first choice, and I would confidently recommend him to anyone I care about, knowing they will receive an exceptional and personal service.

Thank you, Andy, for all your help over the years. You really are a class apart.

9 septembre 2026
Avis spontané
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Réponse de Mortgage Matters

Hi Damaris,

Thank you for sharing such a thoughtful review and for your continued trust in Andrew over the years. It’s wonderful to hear that you have returned to Andy for your own mortgage needs and felt confident introducing him to your daughter and her fiancé for their first home. His personalised mortgage advice and patient support clearly made a real difference, particularly when they faced challenges during their purchase. We truly appreciate your longstanding recommendation and kind words about Andrew.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Great mortgage advisor - Nathan Wadmore

Nathan W has been amazing. From the first time we spoke to him until after we got the keys. As a first time buyer i would 100 percent recommend him. He is very detailed and give great advice that you need as a first time buyer. He was always available to talk to regardless of time and was very committed. Would recommend him a 1000 times . Thank you Nathan .

21 juillet 2026
Avis spontané
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Réponse de Mortgage Matters

Hi,

Thank you for taking the time to share your experience with Nathan Wadmore. We're delighted to hear that his mortgage advice and expert mortgage guidance supported you throughout your first-time buyer journey, from the initial conversation through to receiving your keys. His attention to detail, commitment and availability clearly made a meaningful difference as you navigated the mortgage process. We truly appreciate your recommendation and your kind words about Nathan.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

We cannot thank Dan and Ben enough for…

We cannot thank Dan and Ben enough for the exceptional support during our mortgage and insurance applications. From start to finish, they made a complex process feel completely stress-free. What truly set them apart was their patience in answering every single question we had—no query was too small or silly. They guided us through all the technical jargon, addressed every concern we faced along the way, and kept us updated at every stage. We never felt left in the dark. If you are looking for someone knowledgeable, trustworthy, and genuinely caring, look no further. Highly recommended!

2 septembre 2026
Avis spontané
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Réponse de Mortgage Matters

Thank you for sharing such wonderful feedback regarding Dan and Ben's support at Mortgage Matters. We are so pleased to hear that our team provided exceptional support and made your mortgage and insurance applications stress-free. It's great to know their patience, clear explanations, and regular updates made a significant difference. We truly appreciate your high recommendation.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5011

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