As first-time buyers, we’re so grateful to Liam Lee and Kaya for their amazing support. They were always professional, friendly and quick to answer our questions, explaining everything clearly and pat... Voir plus
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Lisez les avis des autres
Julie and the team at Mortgage Matters were absolutely fantastic throughout the entire process. I had a very chequered financial history with CCJ's defaults and a debt management plan. I didn't hold o... Voir plus
L'entreprise a répondu
I would like to say big thank you to my Morgage advisor ronnie for all his help and support throughout the process.he is very professional and friendly.He made all the process very easily and he was... Voir plus
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Shannon was brilliant from the start. As first time buyers we had no clue what a lot of the technical stuff meant and a lot of calls left us confused. Shannon set up a meeting and explained everything... Voir plus
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À propos de l'entreprise
À propos de Mortgage Matters
Écrit par l'entreprise
Mortgage Matters is a customer driven mortgage advisory firm dedicated to helping people secure the right finance for their homes and property investments. Known for its clear communication and supportive approach, the company specialises in guiding clients through every stage of the mortgage process—from initial planning to completion—making what can feel overwhelming refreshingly straightforward.
Mortgage Matters offers a comprehensive range of services, including first time buyer support, home mover mortgages, remortgaging, buy to let finance, and specialist lending for more complex cases. The team works with a broad panel of lenders, giving clients access to competitive rates and products tailored to their individual circumstances. They also provide detailed affordability assessments, mortgage reviews, and ongoing advice to ensure clients stay informed as their needs evolve.
Education is central to the Mortgage Matters ethos. The company takes pride in breaking down industry jargon, explaining options clearly, and empowering clients to make confident decisions. Their advisers combine market knowledge with a warm, approachable style, building long term relationships based on trust and transparency.
With a commitment to integrity and personalised service, Mortgage Matters has earned a reputation as a reliable partner for homeowners, buyers, and investors seeking expert mortgage guidance across the UK.
Pay Nothing Until You Have Your Keys
Écrit par l'entreprise
- Free Advice PLUS Free Remortgaging for Life!
- Our advice is 100% free of charge. That's right, we won't charge you a penny until you are safely in your new home. And, when it comes time to remortgage, get back in touch with our 5-star advisors and we'll arrange the remortgage completely free of charge for you all the while you are still living at the house! We really are your mortgage advisors for life.
Coordonnées de contact
Christchurch House Beaufort Court, Rochester, ME2 4FX, Kent, Royaume-Uni
- 0800 014 2139
- hello@mortgagematters.co.uk
- mortgagematters.co.uk
4,9
Excellent
5 k avis
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Very helpful!
Ben shields helped organise our life insurance, great help, explained everything and advised on the best policy.
1 septembre 2026
Avis spontané
Réponse de Mortgage Matters
We're delighted to hear that Ben at Mortgage Matters provided such great help with your life insurance, explaining everything clearly and advising on the best policy. Thank you for your positive feedback!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5011
Excellent Communication, Responsive & Effective
As First Time Buyers who were buying their first property via Modern Auction, we had a lot of questions and a tight timeframe! Dan Ryan was incredibly responsive, efficient and his communication with us was excellent - we’ll be back in touch when our mortgage needs renewing.
7 août 2026
Avis spontané
Réponse de Mortgage Matters
Hi Emily,
Thank you for sharing your experience with us. We're delighted to hear that Dan Ryan provided the clear mortgage advice and responsive support you needed while navigating your first-time buyer purchase, particularly with a tight timeframe. It's great to know his efficient approach helped you move forward with confidence, and we're pleased to hear you'll be returning to Mortgage Matters when your mortgage is due for renewal. We truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
Amazing experience, highly recommend Nathan Wadmore
Had an absolutely amazing experience with our mortgage advisor Nathan Wadmore. He really took his time to explain the whole process to us as first-time buyers and made the whole process feel a lot less stressful. You can really see the passion he has for his job and making sure all the client's needs are met. We had a bit of a complex situation which Nathan made us feel much more at ease about and really guided us through it all from start to finish. He was always available and ready to help, he made time for last minute meetings and would send us voice-message updates regularly. We really can't recommend him enough! Thank you again for everything Nathan
13 mars 2026
Avis spontané
Réponse de Mortgage Matters
Hi Fariha,
Thank you for sharing such thoughtful feedback about your experience with Nathan Wadmore. We're delighted to hear that his mortgage advice and expert guidance helped you navigate your first-time buyer mortgage with greater confidence, particularly given the complexities involved. His availability and personalised communication clearly made a meaningful difference throughout your application. We truly appreciate your recommendation and your kind recognition of Nathan.
Warm Regards,
Seymour the Owl
Great service
We was informed of all needs during process of setting up new insurance. Ben made it clear & comfortable throughout process
7 juillet 2026
Avis spontané
Réponse de Mortgage Matters
Hi Emily,
Thank you for your lovely feedback. We’re pleased to hear that Ben provided clear guidance throughout the process of arranging your new insurance and made sure you understood everything you needed. It’s great to know his friendly approach helped you feel comfortable and supported from start to finish.
Warm Regards,
Seymour the Owl
Another great experience of Mortgage Matters
I have worked with Dave for a few properties now and have had a fantastic experience every time. Dave and his team are knowledgeable, efficient, friendly and supportive. The process, however complex always feels very simple and you know you are in good hands. Thanks again Dave and team! Your work has always been and still is fantastic. Clara
20 août 2026
Avis spontané
Réponse de Mortgage Matters
Hi Clara,
Thank you for your continued trust in Dave and the Mortgage Matters team. It’s fantastic to hear that, after working together on several properties, you’ve consistently received knowledgeable and supportive mortgage advice, even when the circumstances are more complex. We’re pleased that Dave’s expertise and guidance have made each mortgage process feel straightforward and well managed. We truly appreciate your kind words and continued recommendation.
Warm Regards,
Seymour the Owl
I want to highlight how great Brooke…
I want to highlight how great Brooke Jones was with supporting me get a mortgage. Buying a house is overwhelming. But Brooke took the time to listen to what was important to me and tailor a package that was realitic and do-able. She was great with communicating with me and I felt supported all the way. Highly recommended.
20 août 2026
Avis spontané
Réponse de Mortgage Matters
Hi Rachel,
Thank you for sharing your experience. We’re delighted to hear that Brooke Jones took the time to understand what mattered to you and provide mortgage advice tailored to your circumstances. It’s great to know her clear communication and ongoing mortgage support helped make the home-buying process feel more manageable and gave you confidence throughout. We really appreciate your recommendation of Brooke and the Mortgage Matters team.
Warm Regards,
Seymour the Owl
Great service from start to finish
Great service from start to finish. Marc Horton was a was a pleasure to work with & always took the time to answer any questions I had.
20 août 2026
Avis spontané
Réponse de Mortgage Matters
We're so happy to hear about your excellent experience with Marc at Mortgage Matters! We truly appreciate you sharing your positive feedback and kind words about our service.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/da6ejmi
Matt and Ben are Amazing - Highly recommend!
Matthew Parrish and Ben shields of mortgage matters couldn't have been more helpful!
When it came to running through Mortgage offers and best deals Matt truly had everything we needed. He helped me and my wife select the perfect mortgage offer that suited us and at the rate which was most viable. We will definitely be coming back when our our Fixed term is coming to an end!
Ben is exceptional when it comes to finding the right life insurance that suites your circumstances. Not only was he patient with us, but he listened to all our needs and helped us find the perfect offer that covered all basis.
For everything Mortgages and life insurance Policies look no further, if you are lucky to get Ben and Matt looking after you, you are in capable hands!
19 novembre 2025
Avis spontané
Réponse de Mortgage Matters
Hi Jake,
Thank you for sharing such detailed feedback. We're delighted to hear that Matthew Parrish and Ben Shields provided thoughtful guidance across both your mortgage and life insurance needs, taking the time to understand what worked best for you and your wife. It's great to know their expertise helped you feel confident in your choices, and we're pleased you'll be returning to Mortgage Matters when your fixed term comes to an end. We truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
I was recommended Mortgage Matters for the exeelent service they offer their customers
I was recommended Mortgage Matters for support in obtaining a mortgage
I had excellent service form Richard Ford who spent the time explaining the process to me and supporting to complete the application and thanks to all the support form Richard my mortgage was approved
31 juillet 2026
Avis spontané
Réponse de Mortgage Matters
We're so pleased to hear about your positive experience with our team at Mortgage Matters. It's wonderful to know we could provide clear explanations and support throughout your mortgage application process. Thank you for sharing your kind words Gwynfor!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/da6ejmi
I just want to say a massive thank you…
I just want to say a massive thank you to Nathan Wadmore, Rebecca and Natalie at Mortgage Matters. They have all been absolutely amazing throughout the whole process of buying our home. Nathan especially has been incredibly supportive, patient and always there to answer my questions and explain everything clearly. The whole process can be stressful, but they made it feel so much easier and I always felt like I was in safe hands. I genuinely appreciate everything they have done for us and I couldn’t recommend them enough. Thank you so much for helping us finally complete on our home!
31 juillet 2026
Avis spontané
Réponse de Mortgage Matters
Thank you for sharing your wonderful experience with us at Mortgage Matters. We are so pleased to hear that our team provided exceptional support and made your home-buying journey feel so much easier. It's fantastic to know you felt in safe hands throughout the process.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/da6ejmi
Ronnie Williamson " The Best Mortgage Advisor "
The Best Mortgage Advisor. That's all I can say. As a first time buyer me and my wife doesn't know anything, we dont know where to start and how to start to buy a property. But Ronnie helped us in everything, he patiently explain to us the process and helped us in everthing we need for the mortgage application. We booked appointment with him in person so that we can ask a lot of questions about buying a house, we wanted face to face conversation becauase English is not our primary language and he patiently explained to us everthing repeatedly until we fully understand everything. And now our mortgage application is approaved with the help of Ronnie. And we are now so excited to move to a house that we can call our own. Thank you so much Ronnie!
3 août 2026
Avis spontané
Réponse de Mortgage Matters
Hi Arturo,
Thank you for sharing such a heartfelt review. We're delighted to hear that Ronnie provided patient mortgage advice and expert mortgage guidance, taking the time to explain each stage clearly and support you through your first-time buyer mortgage application. It's wonderful to know his face-to-face support and willingness to answer your questions helped you feel confident and comfortable throughout the mortgage process. Congratulations on your approved mortgage, and we wish you and your wife every happiness in your new home.
Warm Regards,
Seymour the Owl
We had a great experience with mortgage…
We had a great experience with mortgage matters. Nathan Wadmore was very helpful in guiding us in the right direction to buy a house especially as first time buyers, and just advice in general, we 100% would use them again, and would 100% recommend them to anyone who needs a mortgage advisor. Also thank you to Natasha for helping along side Nathan!
Another great thing was whenever we needed a question answered or advice on anything Nathan was quick to reply to us which was great!!
7 août 2026
Avis spontané
Réponse de Mortgage Matters
Hi Caitlin,
Thank you for sharing your experience with us. We're delighted to hear that Nathan Wadmore and Natasha provided valuable mortgage support while helping you navigate your first-time buyer journey, with Nathan always on hand to provide guidance when you needed it. It's great to know their mortgage advice and prompt communication gave you confidence as you worked towards buying your home. We truly appreciate your recommendation and would be pleased to support you again in the future.
Warm Regards,
Seymour the Owl
We have been in the process of changing…
We have been in the process of changing over our life insurance provider for over a year now! There was a hold up due to medical information required which was frustrating as it really slowed down the process. However Ben Shields stayed committed in getting the policy through for us. Ben kept us updated along the way and chased the provider to see if they had the information required from our doctors surgery regularly. Thank you for your help Ben!!
6 août 2026
Avis spontané
Réponse de Mortgage Matters
We are so pleased to hear about your positive experience with us, especially given the challenges with the medical information. We understand how frustrating delays can be, and we are truly glad that Ben at Mortgage Matters was able to provide consistent support and keep you informed throughout the process. Your kind words are greatly appreciated, and we are happy we could assist you in securing your policy.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/da6ejmi
Outstanding service
Dave Vitler, Lisa Hogan, Natalie Powell and the whole team at Mortgage Matters were phenomenal from beginning to end with our mortgage application. It was full of ups and downs as my partner was unfortunately made redundant during the process which effected our mortgage application but the team did not give up and worked so hard in securing us a mortgage that worked for us so we did not loose the property we were purchasing. Dave’s communication was outstanding and he truly cares about his clients, always going the extra mile. I have used him several times over the past 10 years and will continue to use his services in the future. Cannot thank the whole team enough. Highly recommend their services.
3 août 2026
Avis spontané
Réponse de Mortgage Matters
We are incredibly grateful for your wonderful feedback and truly appreciate you taking the time to share your experience. It means a great deal to us to hear that our team's dedication and perseverance made such a significant difference during a challenging time. We are so pleased we could help you secure your property and that our commitment to our clients shone through. We look forward to continuing to assist you in the future at Mortgage Matters.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/da6ejmi
Outstanding Support and Advise
Our journey of buying a home really started with Nathan at Mortgage Matters. The initial consultation with them helped us understand what we could afford and what houses we would realistically be able to search for. The team provided us with up to date mortgage rates and gave us expert advise on how to manage our finances. We just had to supply some documentation and they took care of the rest. Communication throughout the application process was outstanding, with regular progress updates and clear answer to all of our questions.
The help they provided did not just end with the mortgage application, Nathan was more than happy to give us advise on all aspects of the house buying process. When we were faced with significant delays in the sale of our property, Mortgage Matters took care of the extension of our mortgage so we would not have to worry about reapplying. Even after we had received our mortgage offer, Mortgage Matters went above and beyond to connect solicitors on all sides, while keeping Estate Agents up to date with progress. Huge thank you to Nathan, Natalie and Rebecca for making this whole process less stressful! I would highly recommend their services.
30 juin 2026
Avis spontané
Réponse de Mortgage Matters
We are incredibly grateful for your wonderful feedback and are so pleased to hear about your positive experience with our team. It's truly rewarding to know that our initial consultation helped clarify your affordability and house search, and that our mortgage rate updates and financial advice were valuable. We pride ourselves on outstanding communication and are glad this was evident throughout your application.
We understand that buying a home involves many complexities beyond the mortgage itself, and we are happy that our team could provide comprehensive support, especially with the delays you faced. Ensuring a smooth process, including extending your mortgage and coordinating with solicitors and estate agents, is something we strive for. Your recommendation means a great deal to us.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/da6ejmi
Mortgage and insurance renewal
We got our mortgage renewed with Mortgage Matters last month including a change to one of our insurances. The service we received was thorough, we were talked through all the choices and were able to make an informed decision. Particular mention to Ben Shields and Kiran Dhariwal who were both professional and excellent in their service. Thank you.
22 juillet 2026
Avis spontané
Réponse de Mortgage Matters
Hi Adrian,
Thank you for your wonderful feedback. We're delighted to hear that Ben Shields and Kiran Dhariwal provided expert mortgage guidance while assisting with your mortgage renewal and insurance arrangements. It's great to know their clear mortgage advice and dedicated mortgage support helped you fully understand your options, allowing you to make decisions with confidence throughout the mortgage process. We truly appreciate your kind words.
Warm Regards,
Seymour the Owl
My mortgage was a complex self employed…
My mortgage was a complex self employed mortgage, but the mortgage matters team of Steven Harris and Soly Radi made the whole process easy and nothing was to much trouble for them, getting me a great deal thanks so much.
16 juillet 2026
Avis spontané
Réponse de Mortgage Matters
Hi Gavin,
Thank you for taking the time to share your experience. We're delighted to hear that Steven Harris and Soly Radi provided expert mortgage guidance and dedicated mortgage support while helping you secure a mortgage tailored to your self-employed circumstances. It's wonderful to know their mortgage advice and commitment helped the mortgage process run smoothly and achieve a positive outcome for you. We truly appreciate your kind feedback.
Warm Regards,
Seymour the Owl
Thank you to Liam Lee and Kaya Rayner…
Thank you to Liam Lee and Kaya Rayner who have been such a wonderful support in processing our mortgage and all the extra ls that go into the process. Liam Lee has been so informative, proactive and efficient with everything. They have made the entire experience so smooth due to being so informative throughout. Highly recommend their services to others.
31 juillet 2026
Avis spontané
Réponse de Mortgage Matters
Hi Emily,
Thank you for taking the time to share your feedback. We're delighted to hear that Liam Lee and Kaya Rayner provided excellent mortgage advice and reliable mortgage support throughout your mortgage process. It's wonderful to know their proactive approach, clear communication and expert mortgage guidance helped everything progress smoothly and gave you confidence from start to finish. We truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
Honestly could not recommend Mortgage…
Honestly could not recommend Mortgage Matters more, everyone was so helpful throughout the process and had great communication. Ben Shields, Kaya Rayner & Joseph Elliott were all knowledgeable, friendly, patient and professional. I will be using Mortgage Matters for future re-mortgages. If you are unsure of where to start, this company will help and make the process easy. Thank you!
24 juillet 2026
Avis spontané
Réponse de Mortgage Matters
Thank you for your fantastic review Natasha. We are delighted to hear that our team provided such helpful support and excellent communication throughout your experience. It's wonderful to know that their knowledge, friendliness, patience, and professionalism made the process easy for you. We truly appreciate your kind words and look forward to assisting you with future re-mortgages.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/da6ejmi
So even though I have already left a…
So even though I have already left a great review regarding liam at mortgage matters. I have to leave another review regarding the extra help received by liam. He always gives extra time to help with any queries or questions. Even after we received our mortgage offer ,he is always happy to help with ongoing queries which makes me feel alot better knowing that I've got someone who takes time and cares about any worries I may have.
23 juillet 2026
Avis spontané
Réponse de Mortgage Matters
Thank you for taking the time to leave another wonderful review. We are so pleased to hear that our advisor continues to provide exceptional support and reassurance, even after your mortgage offer. It's fantastic to know that Liam's dedication and willingness to assist with ongoing questions have made such a positive difference for you. We truly value your kind words.
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