As first-time buyers, we’re so grateful to Liam Lee and Kaya for their amazing support. They were always professional, friendly and quick to answer our questions, explaining everything clearly and pat... Voir plus
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As first-time buyers, we’re so grateful to Liam Lee and Kaya for their amazing support. They were always professional, friendly and quick to answer our questions, explaining everything clearly and pat... Voir plus
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Julie and the team at Mortgage Matters were absolutely fantastic throughout the entire process. I had a very chequered financial history with CCJ's defaults and a debt management plan. I didn't hold o... Voir plus
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I would like to say big thank you to my Morgage advisor ronnie for all his help and support throughout the process.he is very professional and friendly.He made all the process very easily and he was... Voir plus
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Shannon was brilliant from the start. As first time buyers we had no clue what a lot of the technical stuff meant and a lot of calls left us confused. Shannon set up a meeting and explained everything... Voir plus
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Écrit par l'entreprise
Mortgage Matters is a customer driven mortgage advisory firm dedicated to helping people secure the right finance for their homes and property investments. Known for its clear communication and supportive approach, the company specialises in guiding clients through every stage of the mortgage process—from initial planning to completion—making what can feel overwhelming refreshingly straightforward.
Mortgage Matters offers a comprehensive range of services, including first time buyer support, home mover mortgages, remortgaging, buy to let finance, and specialist lending for more complex cases. The team works with a broad panel of lenders, giving clients access to competitive rates and products tailored to their individual circumstances. They also provide detailed affordability assessments, mortgage reviews, and ongoing advice to ensure clients stay informed as their needs evolve.
Education is central to the Mortgage Matters ethos. The company takes pride in breaking down industry jargon, explaining options clearly, and empowering clients to make confident decisions. Their advisers combine market knowledge with a warm, approachable style, building long term relationships based on trust and transparency.
With a commitment to integrity and personalised service, Mortgage Matters has earned a reputation as a reliable partner for homeowners, buyers, and investors seeking expert mortgage guidance across the UK.
Écrit par l'entreprise

Christchurch House Beaufort Court, Rochester, ME2 4FX, Kent, Royaume-Uni
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Throughout my journey of buying a property, Nathan, Natalie and Rebecca completely took my stress away. They were very supportive and on the ball with the whole process making sure information is passed on and the process is moving on smoothly. They take matters into their own hands and take off as much stress from yourself as possible. I couldn’t be more grateful. I would definitely use mortgage matters again and recommend them to anyone who is trying to buy!

Réponse de Mortgage Matters
Ronnie Williamson was our mortgage advisor. Being first time buyers we have so many questions and alot to learn. Ronnie was so patient, friendly and professional. He got us the best LTV he could and we felt very supported.
Thank you Ronnie!

Réponse de Mortgage Matters
I worked with Ben Shanahan recently and I seriously couldn't fault his work if I tried. His communication was timely, transparent, and he ended up helping me to find a mortgage within my price range that I really quite like. Notably, Ben was also very understanding and generally nice to work with, and his rates were reasonable too.
I highly recommend Mortgage Matters!

Réponse de Mortgage Matters
I would like to say a huge thank you to Dave Vitler and his colleagues, Lisa and Natalie, for all their support and hard work.
As a single parent, getting my own mortgage seemed impossible, let alone getting a mortgage to remain in my family home. From my very first conversation, Dave put me at ease with his knowledge, professionalism, and genuine commitment to helping me.
I felt reassured that he would do everything he could to help me, and he absolutely delivered. All the documents, figures, emails, and industry jargon that initially felt overwhelming were explained so clearly and patiently that I always knew exactly what was happening and what the next steps were.
I can finally say that I have a sole mortgage, and this would not have been possible without all of their support, guidance, and hard work. I am truly grateful for everything they have done and cannot thank them enough for helping me achieve something I once thought was out of reach.
I would highly recommend them to anyone looking for mortgage or remortgage advice.

Réponse de Mortgage Matters
Mortgage Matters was fantastic in supporting us with getting the best deal for our income protection and life insurance policies. Ben Shields who dealt with our case was the ultimate professional. He took us through the process with patience and went above and beyond to get us the best deals suitable for us.

Réponse de Mortgage Matters
Liam is very kind and knowledgable, made sure to explain mortgage products in detail as well as the entire process from start to finish.
As a first time buyer I appreciated the time taken to answer all questions and respond various emails and phone calls.
I would recommend Mortgage Matters for their great client care and services.

Réponse de Mortgage Matters
My remortgage is coming up and I have no hesitation using Mortgage Matters since they've been of great help throughout the years. Especially David Vitler, brilliant adviser, who arranged my very first mortgage 10 years ago. And any remortgage since. He makes the process easy and finds best deals.

Réponse de Mortgage Matters
Amelia Hallet has been our contact and she's been amazing throughout - my wife and I are both quite new to the whole process and she made it all so simple and clear for us - could not recommend enough! If/when we decide to move again we will be straight back to Mortgage Matters and asking for Amelia!

Réponse de Mortgage Matters
What an absolute relief it was to find someone as good as Nathan W at Mortgage Matters.
I've used several companies in the past and despite all being good... I didn't realise what 'GREAT' was until I met Nathan. He's just at whole new level. His communication style, helpfulness, knowledge, and ability to navigate everything mortgage related (and beyond) was just top-notch. He is always on top of things, proactive, and gave me a sense of calm, surpassing my expectations at every step of the way.
I couldn't recommend Nathan and Mortgage Matters more highly. In fact, I've recommended them to many friends and family who've also become fans.

Réponse de Mortgage Matters
Nick Topping and Lisa Young have both been fantastic when helping us with our mortgage review and protection meetings. They were both friendly and patient, explaining terms and seeking the best options for saving us money. They also accommodated to our busy schedule. We are very pleased and appreciative of their expertise.

Réponse de Mortgage Matters
Mortgage Matters were recommended to me by my estate agents, and I have to say I was extremely impressed by their professionalism and service throughout the entire process.
Nathan was my mortgage broker, and he was fantastic from start to finish. We had several meetings where he clearly explained how much I could borrow, the different mortgage options available to me, and helped me understand the process in detail. He also carried out a thorough budgeting session to assess my finances and ensure I was comfortable with my borrowing position.
Throughout the house-buying journey, Nathan was always available to answer my questions and provide guidance whenever I needed it. His knowledge, patience, and support made what could have been a stressful process feel straightforward and manageable.
I would highly recommend Nathan and the team at Mortgage Matters to anyone looking for mortgage advice. Thank you, Nathan, for all your help and support - you were amazing! 😊

Réponse de Mortgage Matters
As a first time buyer and being a complete newbie to the house buying game...Dan Greer from their Brighton Branch helped me secure a fantastic mortgage deal with a high street lender. He goes above and beyond in his help and communication skills. His calm approach made my first time buyer experience feel straightforward. I highly recommend Dan for his outstanding experience as a mortgage advisor and turning this into an amazing experience for me!

Réponse de Mortgage Matters
I’ve been working with Liam Lee on the purchase of my next home following my separation, and he has been incredibly supportive throughout the whole process. He has been excellent at guiding me every step of the way—always helpful, responsive to any queries, and proactive in keeping me updated, particularly while we were waiting to hear back from lenders.
I would highly recommend him to anyone. Kaya Rayner has also been a great support, keeping me informed throughout the process. Thank you both.

Réponse de Mortgage Matters
Had help with our setting up life and income insurance and came across some problems. Ben Sheilds was great sorting it all out for us and trying different things to help us get approved! Highly recommend

Réponse de Mortgage Matters
We were helped by Ben Shields over the course of two months. He was absolutely phenomenal and helped us get the best deal possible for our insurance. He maintained great communication with us and continued to give us timely updates with clear instructions. Top service would highly recommend!

Réponse de Mortgage Matters
I recently had a video call with Nathan regarding my mortgage application, and I couldn’t be happier with the service.
The video consultation was easy to join, and Nathan was on time, professional, and very knowledgeable. They explained every step in plain language, took time to answer all my questions, and walked me through the options that suited my situation best. I felt fully informed throughout.
Communication was prompt, and the whole process felt smooth and stress-free. I’d highly recommend them to anyone looking for honest mortgage advice. Thanking large to Nathan.

Réponse de Mortgage Matters
We had a great support from Mortgage Matters during our house purchase and looking for good insurance policy for our new house.
Ben Shields and Amelia Hallett gave us excellent customer service during our purchase. They also Help us to get a good insurance policy. Myself and my family really appreciate this.
Thank you.

Réponse de Mortgage Matters
A huge thank you to Steve Harris and Soly Radi at Mortgage Matters for helping us secure our mortgage offer. They have been amazing throughout the whole process. Steve was always happy to jump on a call with me, answer any questions we had. Nothing ever felt like too much trouble, and his support and reassurance has made a real difference.
The Mortgage Matters online portal is brilliant as well, really easy to use and a great way to keep track of everything as it progresses.
What really stands out, though, is the personal service. Steve and Soly genuinely care about their clients, and it shows. We wouldn't hesitate to recommend Mortgage Matters and will definitely be using them again in the future.
Thanks again for all your help, we really appreciate it!

Réponse de Mortgage Matters
Amazing company, Jo has been very helpful and responsive, would wholeheartedly recommend!

Réponse de Mortgage Matters
Liam Lee has been helpful from the very beginning, as first time buyers we had no clue about the whole process or where to start. Liam explained everything in detail and looked at a variety of options with us. We are still going through the process but he has been there to offer guidance every step of the way and even notified us when the rates have dropped meaning we have saved some money over the 5 year term! Kaya has also been on hand to assist. Overall, we are very pleased with the service received and would recommend Mortgage Matters!
Amber & Blake

Réponse de Mortgage Matters
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