Martin Tolhurst Solicitors Avis 

Thank you to the professional, efficient and helpful staff at Martin Tolhurst solicitors.
I have just 'completed' on the purchase of my new home. Communication was excellent whether by email or on the telephone. Queries were dealt with promptly and the process went smoothly.

Martin Tolhurst were extremely professional and efficient in dealing with the sale of my property and purchase of a new home. All correspondence was handled extremely fast and any queries I had were dealt with promptly. Gemma Nie, the conveyancer, was extremely professional and explained everything so clearly to us. Buying a house has many confusing elements and she guided us through each step. She was pro active, efficient and if unavailable, someone in her team was always there to help. Anita and Gemma were very professional and attentive. A special mention to Nichola McArthur who was very prompt and responsive to my multiple emails and questions! Highly recommend Martin Tolhurst.

Having just used the services of Martin Tolhurst Solicitors for the sale of our property and purchase of a new property, we would highly recommend them. Ours was not a straight forward case, but they were very thorough to the point of other organisations that were involved in the chain commenting that they were having to respond to questions that they had never been asked before. The whole team were very professional and courteous and it was always possible to speak to someone directly in the team whenever we put a call through, they were always very clear and concise in their response. We would have no hesitation in recommending them.

Excellent service from start to finish. Responsive to requests and enquiries and very helpful and friendly. I would definitely use again and refer.

We instructed this firm during an extremely stressful landlord situation, expecting professional guidance, clarity, and support throughout the process.
Unfortunately, our experience did not meet those expectations. The solicitor handling our matter demonstrated a lack of understanding of key legal issues, including deposit protection and the implications this has on Section 21 notices. As non-lawyers, we relied heavily on professional advice, yet we found ourselves repeatedly having to question actions taken, check documents for errors, and flag issues that should have been identified from the outset.
Communication was inconsistent and often unclear, adding unnecessary stress during an already very difficult period. Even after raising concerns directly, charges were still applied for correspondence that arose from mistakes or poor handling.
This was particularly disappointing given the firm’s strong overall reputation, which is why we chose them. Sadly, our experience suggests that the quality of service can vary significantly depending on the solicitor assigned to your case, and there did not appear to be adequate oversight.
While the matter is now concluded, we were left feeling unsupported and disappointed, especially considering the emotional and financial strain we were already under.
I would strongly advise anyone instructing this firm to ensure close supervision of their case and to seek clear confirmation of both strategy and costs at every stage.

When my mother died they handled the sale of her house and was very professional and efficient, keeping us informed every step of the way.

To much documents by e-mail that needed to be printed and returned

The team at Martin Tolhurst were quick to answer our queries during our recent move and everything went through well.

Gemma and her team were prompt and reassuring. I never had to worry as they answered my questions immediatley and laid any anxiety I had to rest!

Everything was taken care of for me I just had to sign some forms!

not the first time buyer or seller, but this experience was fantastic and most of it is down to solicitors. My conveyancer was Cathy Price and her team (Kirsty Martin) and they were great - quick responses, always helpful - made the process seem like the quickest and smoothest purchase ever. Highly recommend and would definitely use again. Normally when estate agents offer their solicitiors I am bit sceptical due to bad past experiences, but cannot fault it this time. Thank you

I highly recommend Heidi Gray from Martin Tolhurst Solicitors in Ashford. From the start to finish we were always kept updated and the speed and efficiency of the service they provided was most impressive from her..

Heidi as the legal secretary was my main day to day contact and she has such a friendly, approachable manner whilst maintaining her professionalism. Nothing was too much trouble for her,Thank you ever so much.

“Gemma Nie at Martin Tolhurst Solicitors handled the conveyancing for the sale of our property and our onward purchase, and we couldn’t fault the service we received. She was thorough, patient, and consistently quick to respond to any queries. Throughout what turned out to be a lengthy process, Gemma and her team remained professional, proactive, and supportive. We would highly recommend Gemma and sincerely thank her for the excellent service she provided.”

Ayo and Adeola Adeyemi

Great service, communicated well and very efficient!

My dad used Martin Tolhurst solicitors after my mum passed to help him redo his will and sort out the land registry forms. We would highly recommend this firm for their professional, friendly, helpful staff especially Lucy Benning. Nothing was too much trouble for them and we found them very easy to contact and everything was explained in a way my dad could easily understand. Definitely a 5* company.

We have used Martin Tolhurst for 3 property transactions and our experience with Jane Williams and her team has been excellent every time. I would strongly recommend anyone looking for conveyance expertise to use the team at Martin Tolhurst for clear, thorough and supportive services!

We used Martin Tolhurst for conveyancing when selling our late Mathers house. All went well and they did everything they needed to or was asked to do efficiently and professionally so we have no complaints and would use them again if the need were to arise.

Very happy with the service I was given. I would recommend them to family and friends.

We received an exceptional level of service from our conveyancing solicitors. Throughout the entire process, they maintained a high standard of professionalism and were both thorough and responsive. The communication was clear and consistent, ensuring we were kept well-informed. Their diligent approach and promptness in addressing our queries gave us significant confidence. We highly recommend their services to others seeking a reliable and proficient legal team for conveyancing.

Having dealt with Martin tolhurst solicitors nearly all year I have had a lovely experience. Trying to purchase a flat for the most part of the year and then deciding on buying a house I was supported by Alan Stevens then was passed over to Josh Ingleton. Looked after very well by both and a special thanks to Josh who made the last part of the process as smooth as possible. Would highly recommend Martin tolhurst to friends and family.

We have used this company before & had not had an overly bad experience. Sometimes it had been difficult to get hold of someone then others had got involved. House selling is still a stressful procedure even after over 30 years of 3 house sales. Right up until the last minute of exchange & completion you feel in limbo. On this occasion I thank Emily for her attention & communication getting this complete.