Martyn Gerrard Estate Agents Avis 

Jessica is a good listener and is always ready to help. She makes my dealings with Martyn Gerrard a positive experience and will go the extra mile.

It’s a pleasure to be able to say that Gabriela and Claudia a great team, managing recent work at my property efficiently and successfully. I’ve been with this company for more than 20 years and, with only rare exceptions, have been well served.

Our agent in the Whetstone office was Fatmir. He was absolutely fantastic .....so efficient and caring. extremely professional and understanding. Gave us excellent advice throughout. Can recommend him 100%

Sheriaz ,and Matthew, the agent who dealt with us personally was professional, helpful and responsive.

Ralph, Sheriaz, Alexia and the team at Martyn Gerrard are absolutely fabulous and go above and beyond to make sure every aspect of the service was perfect. Complete transparency throughout the process. Smooth Move. Ralph, you are a gentleman. They are the best Estate Agent! Thank you for everything. Much appreciated. Blessings

My girlfriend and I had a seamless experience renting via Martyn Gerrard. Their team (especially Daniel and Alexia) went above and beyond and even spent 40 minutes on the phone with British Gas to rectify a query we had. I highly recommend using them if you wish to rent, let or buy a property.

Martyn Gerrard manages our small estate of seven properties. The 2025 expenses for service charge were incorrectly overstated to the homeowners by c40%. The 2026 service charges were then increased by more than 25% on the basis of the misstated cost of 2025.
Having requested this be rectified and corrected, with new invoices issued, we are still waiting.
Bin collection services and insurance have been cut off while we wait for corrected service charges. MG is actively disruptive and careless of their responsibility.

Harrison was great throughout the process. His community was excellent and kept me informed through every step.

This process has been made really simple and easy for me to understand, Harrison my estate agent has shown a lot of patience and has helped me so much, I was losing patience before I found this place and the Martyn Gerrard team have been so good to me. I could not thank them all enough but especially Harrison. Thank you.

Ralph, Sheriaz and the team at Martyn Gerrard are absolutely fabulous and go above and beyond to make sure every aspect of the service was perfect. They have exceptional knowledge of the local area and of the flat I was renting out so prospective tenants were fully informed. Complete transparency throughout and regular feedback ensured I was fully informed as well. I've used Martyn Gerrard for years, trust them completely and wouldn't fo any where else. They are the best!

The whole process of renting my flat went very smoothly and Daniel made everything easy for me, he was very helpful and has a nice friendly manner.

Daniel was excellent and in particular took time to understand our unusual situation and particular needs and thereby provide god suggestions. We was also very flexible in his timings, fitting with our restricted availability. Thank you!

We had an excellent experience with MG during the sale of our flat. They sourced a buyer before the listing went live in a challenging market and brought a lot of momentum to a complicated onward chain. A particular shout out to Maria, whose tenacity and urgency were instrumental in navigating the excruciating final hurdles and getting it all over the line. Solid advice throughout from and experienced team.

Annie Clarke, Maria Morar and colleagues at Martyn Gerrard were very professional in handing a complicated sale of my shared ownership flat which involved consecutive staircasing and sale. From the first meeting I was given useful documentation for how the process would work and examples of similar sales completed by Martyn Gerrard. There was great communication throughout, from letting me know when viewings were happening to help with chasing solicitors and the housing association in the final stages. They kept me updated with new information and were calm throughout and good at soothing my anxieties when needed!

I am very appreciative of all the help and work of Annie, Maria and Martyn Gerrard generally and thoroughly recommend them.

0 stars – An extremely stressful and costly tenancy at this maisonette Halliwick Road, Muswell hill..

(This review is not about the letting agency staff. Our property manager, Gab was professional and did try to help when we repeatedly raised concerns. This review is about our experience of the property, the living arrangement, and the way serious issues were handled).

We rented a first-floor maisonette on Halliwick Road without being told before signing the tenancy that the landlady lived directly below us in the ground-floor property. We only discovered this after moving in. Had this been disclosed beforehand, we would not have rented the property.
The biggest problem was the constant noise coming from downstairs, which traveled very clearly into our flat due to what we experienced as poor sound insulation. The landlady’s son regularly played games late into the night, sometimes until around 3am, with loud shouting and swearing audible in our home.
We went downstairs on four separate occasions to politely ask for the noise to be reduced. It did not resolve the problem. When we raised it directly with the landlady, we felt completely dismissed.

However, after moving in, we met the previous tenants. They told us they had experienced the same noise problems and difficulties with the living situation. This made us feel that important information had not been shared with us before we agreed to rent the property.
The situation became so disruptive that we had to involve the letting agency and eventually report the noise to the council, who attended during the night. Although the noise improved after roughly seven months, the damage had already been done. We had spent most of our first year living with stress, lack of sleep, and the feeling that there was no realistic way to resolve the issue.

There were also other unacceptable problems: we had no access to the utility meters for around nine months despite the accounts being in our names, along with repeated issues with the boiler, bath taps and leaks.
We wanted to leave much earlier, but ending the tenancy before the first year was over would have cost us even more money, so we felt trapped. Eventually, we had no choice but to find another property. That meant paying a new deposit, overlapping rent to secure the new flat, and all the additional costs of moving again.

We had expected this to be a temporary home until we were ready to move into our own flat. Instead, because of how difficult this property and living arrangement became, we had to spend a large amount of unexpected money just to get out and find somewhere we could live peacefully.

The property has since been advertised again. In our view, prospective tenants should be clearly told that the landlord lives directly beneath the maisonette and should be encouraged to ask detailed questions about sound insulation, noise, utility-meter access, and previous tenancy issues before committing.

Had we known what we know now, we would never have rented this property.

Matthew and Amelia have been brilliant whilst we’ve been looking for a property to rent. We saw the property with Matthew, who answered any questions we had and progressed things really quickly from there! They’re super friendly, and we feel in very safe hands! Thanks so much for all your help.

I rented my property in London with Martyn Gerrard for 8 years and was very satisfied with the service. Thanks to Anthony Spittle who oversaw renting the property through 3 or 4 different tenants over the years, always managing to secure good tenants and very good contractual arrangements for me, whilst maintaining excellent communication with me throughout.

Outstanding service from Harrison!
I had a fantastic experience working with Martyn Gerrard in Whetstone, all thanks to Harrison. I approached him letting him know I needed a 1 bedroom flat by October. He gave me his word that he would find me the perfect place, and he completely delivered! Not only was he incredibly polite, professional, and efficient, but he also managed to secure a flat for me within just two weeks. Harrison made the entire process stress-free and smooth. I highly recommend him to anyone looking for a property!

Martyn Gerrard’s letting process is a very well thought through and an efficient one. As a result to the renters rights bill, the process of letting and renting has become even more uncertain and leaves room for misinterpretations. The Martyn Gerrard process is fair and upfront for tenants and landlords. It eliminates large areas of potential confusion and possible conflict and serves both tenants and landlords very well.

Gabriella and Jay were fantastic throughout the process of our purchase - very communicative and supportive. Would highly recommend Martyn Gerrard