Well to be honest I haven't had the opportunity to use Masa yet ut when my wife and I attended the dinner we felt very informed about everything we were told. And that is why we signed up. And beings... Voir plus
L'entreprise a répondu
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Well to be honest I haven't had the opportunity to use Masa yet ut when my wife and I attended the dinner we felt very informed about everything we were told. And that is why we signed up. And beings... Voir plus
L'entreprise a répondu
I went into this thinking that it was just another sales pitch. The presenter Ron quickly made it real with an outstanding explanation of what it was about and how important it would be to have it in... Voir plus
L'entreprise a répondu
I called and got ahold of I think it was a Renee, about changing my day to get what I owed from my bank account. And she was really helpful and great for helping me. Really courteous and understanding... Voir plus
L'entreprise a répondu
Affordability at monthly rate, I know the cost of 85 mile helicopter trips. The wrong insurance could financially ruin your lifestyle. You never know when you will need emergency flight. Pleasant peop... Voir plus
L'entreprise a répondu
At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed. Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.
1301 International Pkwy, Suite 300 , 33323, Sunrise, Etats-Unis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Sales person was rude presentation took over an 130 mins, did not recieve lunch because the said I go there late…. Mesquite location at red lobster. She was pushy and rude as well. Singled my mom out for her diabetes alarm going off during her presentation.

Réponse de MASA Global
This commpany preys on elderly people who are fearful of high cost medical transportation that likely will never be needed. The creamy smooth sales pitch sucks you right in, but notice you are not given contract details until after you sign up. We did sign up and after receiving contract documentation, discovered that the presentation was sugar coated and not truthful. We canceled within the first week and were supposed to have had our money ($5,700) returned in 5-7 days. It was not and was only returned, 35 days later, after I disputed two credit card charges and filed two complaints with tht BBB. This is a pathetic company taking advantage of potential customers with a smooth, untruthful presenntation. Oh did I mention the free lunch or dinner? Beware!

Réponse de MASA Global
The agent explained how MASA works with no pressure to sign up. Easy experience over the phone. I'm glad I found this program.
Jason, was very informative and knowledgeable about the procedure and how it will be helpful to us.
The meetings was great. The facilitator was very much knowledgeable of her mission. She made you wanting to buy the service. I enjoyed the meal!
The lady that put it on she even did it without her computer great job 👍
By being made available to the community at large.
I attended a recent sales seminar for Masa medical transport services, in Cary North Carolina. Although the presentation was informative, after the presentation, I was approached by one of the presenters, who used high pressure, and condescending comments to attempt to intimidate me into signing their contract. I would definitely not recommend them.

Réponse de MASA Global
Well I wasn't on hold long, and the representative took care of my problem for me
The seminar was good and well explained. Louise got her info all set up on the app and bracelet, but for some reason, my email address would not let me register my bracelet.

Réponse de MASA Global
Kristine did an excellent job of presenting the benefits of becoming a member of MASA!

Réponse de MASA Global
The seminar presenter Dewey was absolutely so kind and explained the plan very very well.
We are looking forward to have this company help us with our needs if and when we need these services. It gives us great peace of mind knowing that we have coverage for these extreme services.
Easy to enroll and the people are knowledgeable and willing to help and explain everything.
Good presentation.....brief and to the point with great follow up.
we attended a sales luncheon for MASA. the presentation itself took over an hour of endless details That would have been a more effective if it had been condensed to 30 to 45 minutes max. but the worst part was when lunch was over and the three sales associates split up among the tables using some pressure sales tactics and could not take any answer but yes to the highest priced way to buy. after we finish ed talking to that salesperson week, spent a few minutes talking together about the program when the leader of the group came over and absolutely would not leave us alone to the point of an uncomfortable experience with the whole lunch including following us out the door saying. have a nice day with a sarcastic edge to her voice. The whole experience seemed designed try to take advantage of older adults who might be susceptible to strong arm tactics. Worse than bad car salespeople.

Réponse de MASA Global
I’m impressed so far with the amount of information provided to me fully outlining my coverage. Like life insurance, I’m hoping I’ll never need it, but should the “opportunity” arise, I know I’m prepared.

Réponse de MASA Global
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