Well to be honest I haven't had the opportunity to use Masa yet ut when my wife and I attended the dinner we felt very informed about everything we were told. And that is why we signed up. And beings... Voir plus
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Well to be honest I haven't had the opportunity to use Masa yet ut when my wife and I attended the dinner we felt very informed about everything we were told. And that is why we signed up. And beings... Voir plus
L'entreprise a répondu
I went into this thinking that it was just another sales pitch. The presenter Ron quickly made it real with an outstanding explanation of what it was about and how important it would be to have it in... Voir plus
L'entreprise a répondu
I called and got ahold of I think it was a Renee, about changing my day to get what I owed from my bank account. And she was really helpful and great for helping me. Really courteous and understanding... Voir plus
L'entreprise a répondu
Affordability at monthly rate, I know the cost of 85 mile helicopter trips. The wrong insurance could financially ruin your lifestyle. You never know when you will need emergency flight. Pleasant peop... Voir plus
L'entreprise a répondu
At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed. Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.
1301 International Pkwy, Suite 300 , 33323, Sunrise, Etats-Unis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Answered all my questions and made me feel validated as a customer.

Réponse de MASA Global
Very easy website to use. Simple and clear instructions and I received my information and wallet card just days later. The small amount per month is well worth it to me as I am disabled and usually use an ambulance at least twice a year. This covers so much more and is something that us older Americans really need, especially if we live alone. Thank You!

Réponse de MASA Global
The representative at the seminar was very professional and knowledgeable. The MASA product was recommended by travel experts and it’s a product can use for peace of mind while traveling.
Presentation was thorough, seemed like something “you don’t need til ya do”, and a good value that prayerfully I never need to use 😊
The gentleman who presented was very good . Very friendly and informative. I am very glad we decided to ahead with MASA. I am impressed with the services that are provided.
Thank you!🤓
I truly believe that every family in America should have the protection of Masa. I was lucky enough to have Jason Morse as my presenter and it was treat, I would highly recommend you attend a seminar and get this product.
We were invited to attend a seminar at a local restaurant . Speaker was very energetic and knowledgeable, and explained all the benefits of the product. They offered many different plans with different durations. If my circumstances were different, I would consider it to be a very good idea to join as a member.
My company representative was considerate, giving personal attention to those who were interested in procuring this type of insurance. He explained all the benefits and payment options, and addressed all my concerns. Signing up was a pleasant experience.
BEWARE!! High Pressure sales tactics designed to intimidate vulnerable senior citizens into signing up at the luncheon seminar. Tommy Bennett is representative in the San Antonio, Texas area. Please beware!! I will be reporting this company and their representative to the local media and the local authorities. What a shame to intimidate and pressure seniors who want to do their due diligence before signing and committing their hard earned money. BUYER BEWARE!

Réponse de MASA Global
I had a pleasant experience with all the help on the phone in the seminar was good
the thing that i liked the most was Ron was not a pressure seller.
my wife and I attended a presentation on 3-18-2026. We were very interested but wanted to do our due diligence before committing. Brady asked my wife if she was going to sign up and she told him she was going to think about it. He turned to the entire room and announced in a loud and snarky voice, “she’s going to THINK about it”. As we were leaving he told us that he had given us the information, he had fed us, and that he did not know what else we were going to learn by thinking about it. Sorry, MASA.

Réponse de MASA Global
So excited to learn about MASA! Have been telling many others about MASA, including our Primrose Retirement Community’s activity director to set up a meeting here soon.
Thank you!
Sandy Johnson
Today I attended a MASA seminar at Red Lobster. The company had sent me a postcard to attend the presentation and enjoy a free lunch. The presenter, Mr D. Brady, did quite a good job presenting all the scary stories about the possible thousands of dollars you would be responsible for from having a medical emergency that would require air or ground transportation to a hospital. He was somewhat argumentative with one gentleman who was asking some pertinent questions, and I found that off-putting. I happened to be seated at a table with 3 other women, one of whom had been to a seminar in December. She stated that she was having a problem with them billing her and that she had tried repeatedly to contact the company by phone to no avail. That, of course, raised a red flag for me. In conversation with the gals I mentioned that I noticed that the MASA literature we were given included the words Emergency Shield Plus. I told them that I recently extricated myself from receiving services from a company calling itself Legal Shield that also misrepresented itself as a legal firm. You know, once bitten twice shy. The cost of the MASA service is pricey but they promise you everything from soup to nuts. Since my red flag was already up, I went home to do a little research on the Internet and on Trust Pilot. Lo and behold I found many positive comments from folks who attended the seminars and free lunch. But I also found some not-so-positive comments from folks who actually tried to use the service. So, that really clinched it for me—of course coupled with the sour interaction between the presenter and the lady at my table who couldn’t reach the company about her billing. I looked up MASA on the BBB website and read numerous serious complaints that validate what the lady at the seminar told me today. There were also complaints that services were not provided as advertised and refunds not issued. I also had an interesting conversation with ChatGPT about my current Medicare advantage plan and the affordable co pays for emergency and non emergency for ground and air ambulance service. It appears that my current insurance and close proximity to the hospital, and non risky lifestyle do not present a real need to expend an additional $500 per year for the MASA services. So, do your homework. Read the 1-2-3 star reviews on Trust Pilot and the BBB complaints before you let the moths out of your wallet.

Réponse de MASA Global
A very informative health care presentation and discussion.
It was clear from the beginning Masa was going to be a “must have” in terms of helping us avoid costly ambulance bills. The added benefits of Masa Emergency Shield + cover both family members and visitors. No sales pressure was a fresh relief!
The way the presenter explained everything step by step
The information given at our meeting was very good. It was enlightening to say the least and I am glad I have coverage in case of an emergency. It only takes one moment to change your financial circumstances forever. One emergency air flight can wipe out any savings the average person may have. I'm glad I am a lifetime member of MASA.
We have not had to use this service yet, but I feel very good having this as we grow older. It is especially nice since we live in a rural area so often people are flown or transported by ambulance for issues. Also, we travel a lot and it is nice to know that out of the country is included as well. It gives us piece of mind! Thank you for such a great program!
The MASA representative was outstanding. He was knowledgeable, and courteous. The follow up by the company gave me confidence that I made the right decision to join. Thanks to all.

Réponse de MASA Global
The agent answered all of our questions.
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