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Noté 1 sur 5 étoiles

I placed an order that is showing dispatched since 11 August.Its been 2 weeks and no further updates. I even paid extra for tracking. However the tracking number provided is bogus. I raised a ticke... Voir plus

Noté 5 sur 5 étoiles

I absolutely loved this dress! Myra wore it for our family photo shoot, and she looked so adorable. The quality exceeded my expectation, the fabric is beautiful, well-made, and photographed perfectl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I placed an order for the diamond dresses for my two girls , I used their measurements listed on the website and for my 4 year old I picked a size down . The dresses came in about 4 weeks and they w... Voir plus

Noté 5 sur 5 étoiles

I honestly couldn’t be happier with my purchase! I bought two Sophia Mikado Flower Girl Dresses for my nieces, who are going to be my flower girls at my wedding, and they are absolutely perfect.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour enfants

Écrit par l'entreprise

We're a woman owned business dedicated to crafting beautiful children's garments and more importantly, building brighter futures. We partner with talented female dressmakers around the world, providing them with fair wages, safe working conditions, and the opportunity to use their incredible skills to support themselves and their families. Every piece you own from us tells a story of empowerment, global connection, and the artistry of women. So much love Ozge 🩷


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 70 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,3

Tous les avis

(117)

60 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I ordered the Lola dress from Mik and…

I ordered the Lola dress from Mik and Me Shop and couldn’t be happier with the entire experience! The dress was absolutely stunning — truly a one-of-a-kind piece that felt so special and beautifully made for my daughter Sabreenah. Shipped all the way to California within the promised timeframe. Customer service was amazing from start to finish. The shop owner was incredibly kind, friendly, and responsive, which made the process so smooth and enjoyable. I highly recommend this lovely brand and will definitely be ordering again. Thank you for such a memorable and seamless experience! 💖

25 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommend

I have had nothing but a great experience with Mikandme. I’m not one to order things online unless absolutely necessary but they have exceeded my expectations. Not only are the products top quality and what you see in the pictures but also the customer service experience is exceptional!
Mikandme has been both kind and understanding in catering to my needs especially with recently when I needed to purchase last minute dress.
Highly recommend to anyone for any event big or small! Can’t wait to purchase more dresses!!

6 juin 2025
Avis spontané
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Réponse de Mik & Me

Thank you Heu for this sweet review. We are always happy to help, I'm so happy to hear you loved the dress ❤️🥰

Noté 5 sur 5 étoiles

Ordered a dress for my daughter’s 1st…

Ordered a dress for my daughter’s 1st birthday professional pictures and the dress was beautiful and looked just like the picture. Would order again for other special occasions.

1 avril 2025
Avis spontané
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Réponse de Mik & Me

Thank you so much for your beautiful review ❤️ We are so happy to hear you would order from us again 🫶🏻

Noté 5 sur 5 étoiles

I have used many of Mikandme dresses…

I have used many of Mikandme dresses and putfits for my photo shoots in studio and they have been lovely. Girls always go for her dresses as an outfit option

1 juin 2025
Avis spontané
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Réponse de Mik & Me

Thank you Sara! We love seeing our dresses photographed in your studio 🥰

Noté 5 sur 5 étoiles

The most beautiful dresses in both…

The most beautiful dresses in both design and quality. I absolutely loved them! I ordered a dress for my daughter for Palm Sunday, and honestly, everyone asked me where I got it from — it was just as beautiful as the photos, exactly the same

24 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

I always buy dresses from Mik and Me…

I always buy dresses from Mik and Me for my daughter’s special occasions and I’m never disappointed. The quality is fantastic and every dress is handmade with so much care and attention to detail. My daughter feels like a princess whenever she wears their dresses and we get lots of compliments. Her birthday is coming up soon and we’re really excited to pick out a new dress from them. The owners communication is amazing annd they are super nice and I’m always very happy with everything. For me number 1 dresses in all Australia thrilled with my experience.

25 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

I ordered two dresses for my daughters and was absolutely thrilled with the whole experience. The dress itself is stunning—beautiful quality and even better in person! The team went above and beyond to ensure it arrived on time, which I truly appreciated. Communication was smooth and easy—they were so helpful and responsive throughout the whole process. Highly recommend and would definitely order again!

9 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Mermaid dress of my dreams

Mik and Me are so incredible in every way. Not only did my Dress for my daughter's birthday come promptly but it was such high quality and you can tell it was made with love and care. When I saw this dress online I instantly fell in love with it and knew my daughter had to have it which is what then made my daughter's birthday theme purely because of the dress. It was a show stopper and still is. Has handled a toddler extremely well and I find their customer service always so fantastic, which is incredible because I can tell how busy they are. So grateful for such a beautiful dress!!

27 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Such an easy ordering process

Such easy ordering. Was able to change sizing without a fault. Unfortunately had to return the product as it wasnt quite the right colour and that process was so smooth and easy. Would definitely order from Rachel and the team again. Lovely quality too!

10 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I bought a beautiful dress for my…



I bought a beautiful dress for my daughter's first birthday, and it was perfect! The quality was amazing, and the pricing was very affordable. Everyone loved how she looked! Highly recommend for stylish

8 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Flower girl dress disaster

I ordered a flower girl dress on April 13th 2025. On May 15th, I asked for my first update on my order and was told it was still within the normal processing time and will definitely arrive by the date I needed (June 15th). I asked if I could pay for expedited shipping as I was very worried it would not arrive in time, no response. 4 days later followed up again, no response. 3 days later from that I said that I felt I was being scammed due to the lack of response and finally received a response, saying that it’s a legitimate company etc and that there are delays in the U.S and that they strongly believe it will arrive before June 15th, reminded me I chose the “free” no tracking options and that it will take her a second to find my shipment. May 26th she tells me yes my shipment has shipped and should arrive to the U.S within a few days and sent me the USPS tracking number. 9 days later I responded that a “few” days had passed and surprise surprise no dress in sight. On June 5th, she said that they had called USPS and that my order is lost along with several other orders. That leaves me 10 days to find a flower girl dress for my wedding, just another stress to add on to the list. They did refund me the dress which was honestly a surprise but was very much appreciated and I acknowledge that shipments being lost is something out of their control but I do blame them for waiting to reach out to USPS until early June when I had been asking about my order since May 15. Also the overall lying of your order is arriving in a few days, it would have been way better if they had been upfront and be like they listen we don’t know where your order is and then I would have had more time to figure out an alternative. For these reasons I do not recommend this company to anyone. Totally just unprofessional and unreliable. Wish I had read the several other 1 star reviews I saw on this site before placing my order, hopefully this saves someone the unpleasantness I was put through.

5 juin 2025
Avis spontané
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Réponse de Mik & Me

Hi Mary . C

We refunded you and personally got in touch to refund you as your parcel was lost in transit during customs security checks.

This review has been flagged as unfair and not an authentic experience with our company.

We have done everything correctly by posting your beautiful dress, providing your tracking number and following up with you once we realized the parcel was lost and refunded you immediately.

This review should be directed at the courier company/customs as they lost your parcel. This is completely out of our control and this is why we refunded you even though we had completed and shipped your dress.





Noté 1 sur 5 étoiles

Terrible customer service... not the experience I wanted to have in my wedding preparation

I ordered a dress for my daughter for my wedding. I had a lot of time so I didn't mind the wait time it took to ship. When it arrived the bag had been sliced and in result the front strap of the dress. I contacted the company letting them know it had arrived damaged. The response was quick and they basically told me to ask my partner or someone in my family if they had damaged it? I'm the one who took it from the door drop off so I know that wasn't the case and explained that wasn't possible. They said they would get back to me and asked for 2-3 business days to find a solution. They never got back to me.

I emailed to follow up asking them what my options were: sending it back for repair? Me taking it somewhere for repair and having them reimburse the costs?

No response.

I emailed asking for a response because the dress is for MY WEDDING and I loved it and I didn't want to have to change it at all or get a new one without much time.

No response.

I then sent an email saying I was disappointed in the customer service and in the future they should consider sending these items if clothing in better and more protective packaging considering how expensive it is for a toddler's piece of clothing...

Terrible customer service. Very disappointed. Not the experience I wanted to have for my daughter's preparation for my wedding.

In the end I took it to a tailor who is now patching the area up and covering it with some form of design. Im just praying it still looks how I wanted it to look.

8 avril 2025
Avis spontané
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Réponse de Mik & Me

Hi Ms Amadea Meade

We noticed we never received an image of the dress which you mentioned was cut or a receipt of alteration required. The only image we received is an image of a parcel which was cut open.

We really find this 1 star review really unfair especially as this was your comment about the dress :

"The dress is beautiful and I love it which makes me sad because I don't know what we will have to do it in order go around the tear as it's right in the front."

From the image you provided, it seems as though someone slit the package open with a sharp knife. This could have been done during transit or by customs.

This was my email reply to you :

The second option is we try to come up with a solution as we never want our customers to feel unhappy. I will speak to my boss and try to find the best possible solution for you in this unfortunate situation. Could I please have 1-2 days to discuss this to find out what I can do or potentially escalate this to my boss who will help find a solution.

I than called you on April 13 at 4:45pm Australian time to follow up as my boss said she will pay for the alterations to fix the issue.

This offer is still valid, could you kindly email me the cost of the repair and out of goodwill we will pay for it.

We believe this 1 star review should be directed at the postal company that would have done this to your package.

We look forward to hearing back from you 🤍

Noté 5 sur 5 étoiles

The most stunning dresses

The most stunning dresses, my flower girl (my beautiful niece Leah) loved her princess dress she got so many compliments on our wedding day ❤️

31 mai 2025
Avis spontané
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Réponse de Mik & Me

Thank you so much Charlotte! Your niece looked absolutely adorable in her dress ❤️ We thank you for choosing to shop with our brand 🥰

Noté 5 sur 5 étoiles

Amazing service

Amazing service! I accidentally bought the wrong item & Rachel happily helped me out sending me out the actual item I wanted and upgraded me to express just to relieve my anxiety! Such amazing service thank you so much!!!

2 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

thank you

Yesterday my 3 year old daughter wore a beautiful dress for my brother's engagement she was just beautiful like a princess,she loved her dress. Thank you very much to the mikandme family, I am really happy to have chosen you.

31 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

The perfect flower girl dresses

We bought flower girl dresses and they were perfect!! Very good quality and looked much more expensive than what we paid. Excellent customer service too which was a bonus. I had a question about the sizing and the response was prompt and very helpful.

30 janvier 2025
Avis spontané

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