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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered a sample which I paid shipping for and supposedly should get that value as credit once I make my next purchase. Sample never arrived. I messaged them and they told me to message this wha... Voir plus

Noté 5 sur 5 étoiles

I created my own fragrance on the site and i added extra projection... I must say as a fragrance connesiuer this is one of the best decisions i have ever made. Finally a brand that enables us fragrnce... Voir plus

Noté 5 sur 5 étoiles

I don’t usually buy things from brands I don’t know about but took that risk and I’m glad I did. The fragrances are genuinely some of the best quality fragrances I’ve ever had. 100% recommend great cu... Voir plus

Noté 5 sur 5 étoiles

Honestly some of the best cosmetics I have ever used. The quality is so good. Fragrances are amazing and the Nya balm smells incredible. Will definitely carry on using Mila Foy.

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. Boutique d'articles de toilette

Écrit par l'entreprise

Founded in 2015 in Gravesend, Kent, Mila Foy is a premium cosmetics house dedicated to redefining skincare, haircare, and fragrance. Every product is crafted in small batches using rare, ethically sourced ingredients from their country of origin, from Tunisian rosemary to Honduran batana oil, renowned for its role in our rapid hair growth oil. What makes Mila Foy different is our natural patent process. Unlike mainstream and smaller brands that rely only on essential oils, we extract the most potent parts of the plant to formulate products that deliver stronger, longer-lasting results. This unique approach, combined with years of research and daily in house testing at our flagship grooming studio, ensures our formulas are proven and effective. From tackling hair loss to enhancing skin and creating luxury fragrances, every bottle is hand-finished by artisans and guided by master perfumers. We balance luxury with transparency, offering high quality products that remain accessible while supporting local farmers and communities worldwide. Trusted by thousands of customers, Mila Foy has earned the title “Caviar of Cosmetics” and is setting a new benchmark in natural beauty.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,3

Tous les avis

(62)

42 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

10/10 products

Amazing! The fragrances are 10/10😍 for someone who teaches gym classes all week these products keep me smelling good all day

23 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered 2 samples

I ordered 2 samples - hair and fragrance. The image shows that each sample has 3 products. I received a tiny pack, with 2 tiny tiny amounts - a beard oil and a hair serum. No indications on how to use. Was charged almost £10. Rip Off.
And they smell terribel.
Stay away from them.
No one reply to emails or the watsapp on their site

9 septembre 2025
Avis spontané
Logo de Mila Foy

Réponse de Mila Foy

Hi Roberta,

Thank you for your feedback. We’re truly sorry you felt let down, and we completely understand how frustrating it can be when replies don’t come through as quickly as expected. As a small business, we receive hundreds of messages every week, but we did reply to you (just not as fast as you had hoped) and worked to get this sorted straight away.

For clarity, you had selected the fragrance sample set, which only includes fragrance samples, not the mixed set with all three products. We realise this caused confusion, and we’ve since updated our product images and descriptions to make this clearer for future customers.

We also followed up with you directly, sent out complimentary samples, and ensured you received your full order despite this review and the chargeback. We always want to go above and beyond to put things right, and we’re grateful you gave us the chance to do so.

We take every review seriously, even when it’s tough to read, as it helps us grow and improve both our products and our service.

The Mila Foy Team

Noté 1 sur 5 étoiles

I’m giving this purely because the…

I’m giving this purely because the customer service has been awful. Not to mention the tracking info from Yodel, advises to check tracking and post code. I contacted them via email and got a message to contact this number on WhatsApp. (No hello nothing, poor communication right away)… contacted them on WhatsApp several times and no acknowledgment, nothing. Even if you come back and say we are high in demand, please bear with us-Literally nothing. So I feel this company has been AI generated and not genuine at all. Going to contact the bank for a refund. Absolute scam! Way to start the business.

18 août 2025
Avis spontané
Logo de Mila Foy

Réponse de Mila Foy

Hi Nups,

We’re really sorry to read this and we completely understand your frustration. We did reply to your messages, but not as quickly as you expected, and we recognise that slow communication can make the situation feel even worse.

At the time, we were using Yodel for deliveries, but after numerous complaints and delays we have now stopped using them moving forward. Our aim is always to deliver a smooth service, and we’ve taken this as a lesson to improve both our courier choices and our customer response times.

We have already been in touch with you directly and sorted this out, and we are grateful you gave us the opportunity to do so despite the frustration. As a small business, we’re constantly learning and improving, and your feedback genuinely helps us grow.

Thank you for bringing this to our attention.

The Mila Foy Team

Noté 5 sur 5 étoiles

Excellent

Excellent,

I enjoyed the example of the hair growth cream and there was a little herbs thing on the cream.

The hair cream is amazing and the smell is fantastic but I will definitely get the products for my hair growth soon.

8 juillet 2025
Avis spontané

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