Helpful, patient staff. Sadly didn’t have 1/2 sizes so didn’t purchase what I went for but found other items to buy instead. I did write a review berating that I was not awarded my ‘BLUELIGHT’ discou... Voir plus
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Helpful, patient staff. Sadly didn’t have 1/2 sizes so didn’t purchase what I went for but found other items to buy instead. I did write a review berating that I was not awarded my ‘BLUELIGHT’ discou... Voir plus
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The shoes I ordered were delivered very quickly by Royal Mail. I was kept well informed of the delivery process by Millets.
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Interesting reading reviews and how many mention staff by name and how helpful they were. I saw two staff in the store I went into, both pleasant enough, but did I know who they were? Not a clue.
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Both members of staff in today were super helpful, kind, and knowledgeable. I’ve shopped at the Brighton Millets several times and honestly it’s always a great experience. Whether it’s knowledge aroun... Voir plus
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Écrit par l'entreprise
Unit 3, Air Street, BN1 3FB, Brighton, Royaume-Uni
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Our tent had broken on holiday and James was super helpful choosing the right one for the rest of our holiday, he also helped my husband find some good trek shoes within our budget.

Réponse de Millets - Brighton
James was very helpful and professional

Réponse de Millets - Brighton
Nice shop, good choice and advice. Students discount was cherry on top of the cake! We recommend 👌

Réponse de Millets - Brighton
I bought new waterproof over trousers which were great value and both breathable and waterproof. They fitted well and looked good. All the sale staff who helped me were great and the whole experience at the shop was positive.
Thanks also to Sales Rep: 006 who kindly reminded me that I had left the new waterproofs behind as I went to leave the shop!

Réponse de Millets - Brighton
Mike was amazing so helpful and let me look at various different shows before I purchased the ones I liked. Thanks

Réponse de Millets - Brighton
I visited the Millets in Brighton today and liked it so much I decided to do a review. The store looked great, the staff were nice, especially Steve who was very helpful. They answered all of my questions and I bought a great pair of hiking boots. 10 out of 10!

Réponse de Millets - Brighton
Great service, Alfie was polite friendly and very helpful. He had very good product knowledge and was able to advise me which of the wide choice of brands would suit me best. I'm very happy with my purchase of Merrell walking boots, light, comfortable and a great fit. Wins all round!
Simon Johnson

Réponse de Millets - Brighton
I was served by a very helpful lady called Alina in the Brighton store. I am very pleased with the purchase and her assistance.

Réponse de Millets - Brighton
Excellent service from Jude; helpful, knowledgeable and friendly.

Réponse de Millets - Brighton
I had an amazing experience at Millets. I was served by Mike and he found me the perfect shoes and gave me lots of advice about hiking around Brighton as I have just moved here. Thanks team!

Réponse de Millets - Brighton
I had a great experience at Millets in Brighton. I was served by Jara and he was so helpful. He was knowledgeable and was able to help me find exactly what I needed. Thank you!

Réponse de Millets - Brighton
For The Brighton Air St Store, BN1. It's a delayed review as just found the qr code ticket with staff names in a book, sorry. I bought a rain Mac last year there. And needed to write here that the 2 staff members Jara & Jess were absolutely fantastic! The day I needed this jacket, both these members of staff were so helpful despite my conflicted decision making at the time. They had kindness, understanding and great patients. Excellent standard of customer service skills from them. (It's always important to me to write how brilliant people are rather than complain, it's important to do this when/if necessary.) That day Jara & Jess made me feel so happy with service & purchase. They were a great team. Sorry for delay in writing this up...better late than never eh 😉

Réponse de Millets - Brighton
Thank so much, Dannie, much for accepting the exchange of the defective shoes I bought months ago

Réponse de Millets - Brighton
Jara was very helpful and knowledgeable in finding me a pair of boots suitable for my adventure. Thank you.

Réponse de Millets - Brighton
Damon was extremely friendly and pleasant to deal with. He and his colleague helped me return a pair of waterproof gloves that were too small at order a new pair to my house from their website. All in all a very smooth experience.

Réponse de Millets - Brighton
So impressed with Team at Brighton - A special thanks to Connor and Dannie who have expedited an exchange. No question - I have been provided with a new pair of walking boots in double quick time. I couldn't be happier - a really good exoerience.

Réponse de Millets - Brighton
Shopping for replacement insoles, Jason was super helpful. Guided me through the available choices, let me try them in my shoes. He was very helpful and he made me feel valued as a customer. Very happy chap! Great customer service.

Réponse de Millets - Brighton
I was in search of waterproof clothing for my daughter. She’s in that in between stage of growth so it could have been a frustrating shopping trip. Dannie at Millets in Brighton was amazing. He got the brief and helped my daughter with various sizes of clothing; searching through stock out back to find the right fit.
We found the perfect jacket in store. The correct sized trousers weren’t there, but Dannie had them sent to my house with two days…perfect timing! A great team and brilliant service.

Réponse de Millets - Brighton
Really helpful member of staff, Mike in the Brighton branch .
Nothing too much trouble to help me find the best light rain jacket for my grandson. .
Kind , helpful & professional & polite .
Thankyou very much

Réponse de Millets - Brighton
I was served in the Brighton branch today by Dannie, who was very helpful and attentive.
Thanks Dannie

Réponse de Millets - Brighton
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