Millets - Brighton Avis 

I went into the shop looking for a backpack to travel in Asia this summer and I was helped by a staff member called Dylan. He said it was only his second day on the job but I’d have assumed he had worked there for years. Really seemed to know what he was talking about and went above and beyond to recommend a bunch of different products and tell me which things to look out for. It was clear that he is really passionate about the products he was selling and was the best possible person I could have asked about this. Very personable and great at his job, keep it up mate!

Excellent Customer Service, vast knowledge of the products required for an upcoming expedition in Africa. Friendly and professional. Nathan went above and beyond expectations.

Fantastic and friendly customer service from Jason today. Really helpful advice for choosing the gear we needed and help create a smooth and happy buying experience.

Outstanding customer service in Millets (Brighton) today. Went above and beyond to be helpful. Excellent value for money as well. Thank you!

Friendly and efficient service, as always in this Millets.

Otis was absolutely great - listened to what I needed in walking boots, apparently psychically knew my size, and then chose me a perfect pair first time. Him and his colleague (?blue hair), were friendly and helpful and I wouldn’t hesitate to come back. Thank you so much!

Many thanks to Otis in Brighton Millets! 😊

Otis was very friendly and helpful and I eventually decided on a pair of walking shoes and a bonus light-weight jacket, that were both in the sale yesterday.

My sister recently bought some boots in Millets in Worthing and as we both have issues finding wide shoes, she recommended the Merrell brand and I found a pair of their shoes for myself, in the Brighton branch!

Now to try them out on a walk along the seafront 🌊

I came in just to browse and ended up leaving with a pair of great Merrells! The guys were so nice in millets, one man in particular (I didn’t get his name) really took his time with me and was very patient. Overall great service and I’ll be back!

Another shout-out for Nathan and Otis in the Brighton branch of Millets. They're just great - incredibly helpful, knowledgable and super nice, friendly guys. Thanks again.

Brilliant rainproof jacket at a great price. Excellent customer service from Jason!

Nice shoes, good service.

Fantastic experience, the store supervisor Nathan was amazing and he knew exactly what I wanted.

Great help at Millets in Brighton. Jason (249) was extremely helpful and knowledgeable.

Yeah i mean insanley good. I was looking to buy a 80L or something backpack for travelling and i was met with a good selection of rucksacks, but more importantley the staff there were incredibly helpful and very willing to educate me and tailor my needs to my purchase. You sort of need to understand the levels involving in buying something like a backpack, like its size, durability, waterproofing, pockets, back supports etc and how that responds to you and i am very grateful that i had such cracking staff to help me with that. Specifically Otis and Dean, lovely guys

Nathan, who served us, was polite, knowledgeable and the most well dressed sales person I’ve seen in ages. Top marks

Very helpful, and I found what I was looking for.

A small store, but well stocked and after a long long long time of faffing about which walking boots to buy to replace the destroyed ones I have lived in for so long, Jason really helped me have the confidence to make a purchase at last. I'm home now wearing my brand new Brashers and I'm absolutely thrilled I finally took the plunge. I will wear these boots pretty much every day until they fall apart around me.

Easy online ordering and pleasant staff in store