Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.
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Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.
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While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... Voir plus
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Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in... Voir plus
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Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a fe... Voir plus
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Écrit par l'entreprise
Unit 5, Woodfields Retail Park, BL9 5BY, Bury, Royaume-Uni
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Once again excellent service from this store. Staff ( Ri ) pleasant, polite and helpful. I won't go anywhere else for my outdoor needs !!

Réponse de Millets - Bury
Served by Lewis, Scott and Ri. Incredibly patient and helpful staff. A small store but surprisingly wide range. Wonderful experience and will be returning.

Réponse de Millets - Bury
We always receive excellent customer service. This week Callum helped with the purchase of walking trousers and explained some of the labels. He was very knowledgeable.

Réponse de Millets - Bury
Served by Callum today at Millets Bury.
Nice friendly chap. Good product knowledge.

Réponse de Millets - Bury
Callum was very helpful. Nothing was too much trouble. I took advantage of the sale price for my new waterproof hiking boots.

Réponse de Millets - Bury
I’ve never been to this shop before and I really needed some good walking shoes I was served by a young lady called Chloe she spent a lot of time with me and answered every question I had, what a lovely young lady! Wish you all the best thank you for your time!

Réponse de Millets - Bury
Visited the shop & I can't praise the staff (Callum) enough. He was extremely helpful & knowledgeable when enquiring about kit for my daughters DofE. The items we acquired were of good quality for the price. We will definitely be visiting again for more outdoor items.

Réponse de Millets - Bury
Served today by a young gentleman called Callum. Excellent service. He went out of his way to check items and even checked his delivery to get the right size. Informative , polite, and friendly
Credit to the store and he could show so many other retail staff how to interact with customers
Served by Callum today, he was very friendly and informative.
Like coming into this little store as it’s more personal than the bigger stores and staff are always helpful 😊
Super helpful staff.....nothing was too much trouble. Served by Callum who gave lots of good advice about the products
Excellent service and very friendly from Callum and rest of staff
Very positive experience. Scott and Callum very helpful, clearly identifying our needs and demonstrating the exact product we required. Good price. Very friendly approach whilst remaining professional. Very satisfied. Will return.
Served by Callum, looked at three pairs so back and forth for him, shoes very comfortable, everything good.
Thank you Callum! for making my 2nd purchase of a backpack in a different colour a pleasant experience, as always the staff are helpful, smiling and happy to assist. Unlike some places you walk into.
Steven at Millets Bury went the extra mile to assist with my purchase of a new backpack and sunglasses. An absolute credit to Millets, if all the staff are as helpful then I would highly recommend.
Great service as always.
I purchased some Merrell walking boots from the Bury store 1184 yesterday, the lady who served us was so patient,helpful and knew what she was talking about, I couldn't have asked for better. I didn't feel pressured into making a purchase, and I was confident if there was a faint chance of me having a problem with the purchase it would be sorted, once again what a great store millets at Bury is thank you.
Scott at the Bury store 1184,so professional,and so customer focused made my trip to Millets a lovely experience,definitely be back.
I was offered assistance on entering the store and directed to the products that I was specifically interested in. Unable to find one of the items in my size, Ri made every effort to find it in stock and then arranged for it to be ordered and delivered to home. Exceptional service on this visit and delighted to have been able to purchase all three of the items that I had intended to buy. Thanks Ri and well done Millets at Bury yet again!
Great customer service from Chloe and Callum at Bury 1184. Very professional and helpful

Réponse de Millets - Bury
Ri ,the member of staff who served me was extremely helpful and polite.

Réponse de Millets - Bury
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