I haven’t received my order. Said it had been delivered to store. When I went in it said it had been collected and the man behind the desk said to contact Millets as there was nothing he could do as s... Voir plus
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Lisez les avis des autres
I had such a fantastic experience at Millets thanks to Doug. He took the time to understand exactly what I needed for my first backpacking trip and patiently talked me through the different option... Voir plus
L'entreprise a répondu
Went in today for the second time this week to get some last minute supplies for a camping trip this weekend and on both visits I had amazing customer service, the staff were proactive in helping, g... Voir plus
L'entreprise a répondu
We were assisted by Doug at the Chippenham store, who had been employed by Millets for 60 years! Not only did he make useful suggestions regarding our purchases but filled us in on a bit of company hi... Voir plus
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À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
À propos de Millets - Chippenham
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
17/18 High Street, SN15 3ER, Chippenham, Royaume-Uni
- 01249 472533
4,9
Excellent
978 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Doug was really helpful and gave some…
Doug was really helpful and gave some great advice. Glad I popped in and didn’t do my usual purchase online. Glastonbury coat sorted.
18 juin 2025
Avis spontané
Réponse de Millets - Chippenham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
New Walking Boots
The staff at the Chippenham branch of Millets was very helpful when purchasing new walking boots. We spent about 45mins trying on different boots / sizes and the staff member (Denise) was very helpful and patient, making suggestions, checking and getting stock. Many thanks for all the help.
14 juin 2025
Avis spontané
Réponse de Millets - Chippenham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Nice staff
Nice staff, very smiley. Store well arranged considering small space available. Bought a few bits.
12 juin 2025
Avis spontané
Réponse de Millets - Chippenham
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Very helpful staff
Very helpful staff. Served by Denise. Walking boots - Peter Storm seem a good fit especially as I have a high instep.
12 juin 2025
Avis spontané
Réponse de Millets - Chippenham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
I visited the chippenham store to buy walking boots…
I visited the chippenham store to purchase new walking boots. I was served by Mark who was extremely helpful and advised me on a couple of options.
7 juin 2025
Avis spontané
Réponse de Millets - Chippenham
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
First class service from Doug who was…
First class service from Doug who was very knowledgable and clearly enjoyed his job. He has completed 60 years service at Millets which says it all!
Well done!
11 juin 2025
Avis spontané
Réponse de Millets - Chippenham
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Réponse de Millets - Chippenham
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Réponse de Millets - Chippenham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Vicki and Denise was so helpful and…
Vicki and Denise was so helpful and really gave me time of day, they both even stayed past closing time!
5 juin 2025
Avis spontané
Réponse de Millets - Chippenham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Pleasant shopping experience
Very helpful member of staff, Doug.
Good store and very reasonable prices.
5 juin 2025
Avis spontané
Réponse de Millets - Chippenham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent service and a good range of…
Excellent service and a good range of options for me to choose from
5 juin 2025
Avis spontané
Réponse de Millets - Chippenham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great staff, best camping shop about
Popped in to store today for some advice on gas for my butane stove. Had a great experience thanks to a very helpful member of staff, Doug. Always love coming to millets.
5 juin 2025
Avis spontané
Réponse de Millets - Chippenham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Excellent service from Doug
Excellent service from Doug. Nice attention from someone who knows how to serve customers. We need more people and shops like this.
5 juin 2025
Avis spontané
Réponse de Millets - Chippenham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Lovely staff
Lovely staff, they were helpful in getting things from higher shelves and were conversational and fun
Shop felt relaxed and welcoming
4 juin 2025
Avis spontané
Réponse de Millets - Chippenham
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Doug was exceptional with his sales…
Doug was exceptional with his sales service and advice. The store is and has been fantastic for stocking up for my adventures.
29 mai 2025
Avis spontané
Réponse de Millets - Chippenham
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Doug was attentive as ever
Doug was attentive as ever. He’s been here 60 years! What a star.
29 mai 2025
Avis spontané
Réponse de Millets - Chippenham
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Great experience
Great experience, wealth of knowledge from Doug on how to keep the boots lasting longer!
29 mai 2025
Avis spontané
Réponse de Millets - Chippenham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Helpful and knowledgeable service
My server, Doug, gave me some excellent advice on inflatable roll mats, and I bought one.
29 mai 2025
Avis spontané
Réponse de Millets - Chippenham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service from Doug
Excellent service from Doug. Friendly and efficient. Thank you.
28 mai 2025
Avis spontané
Réponse de Millets - Chippenham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Millet's, Chippenham. Great personal service.
Called into Millets in Chippenham for a new pair of walking shoes. I had seen a pair online, but as with many items of clothing, but especially with footwear, it is always best to try them in a shop.
Doug was very helpful and gave me valuable advice on breaking in my new shoes and also their aftercare. .
28 mai 2025
Avis spontané
Réponse de Millets - Chippenham
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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