Millets - Darlington Avis 

After a fruitless day touring the big stores for a pair of walking boots, it was a real pleasure walking into Millets where I was greeted by the staff and then served excellently by Jade, went away a happy customer with some new boots!

Both staff working Jenni & kai were very welcoming. Jenni is always very polite and remembers her customers by name engaging and helping make people who are not big shopping fans feel more at ease.

Wanted to purchase a pair of boots/shoes to wear on the allotment and unsure of which to get due to fit as left foot is slightly smaller. The lady CEYHAN seemed very knowledgeable, was patient and not pushy at all. It was a pleasure to shop at Millets so much so, that I went to the shop the next day and purchased a waterproof jacket. Great service, thank you.

Excellent shopping experience. Friendly and helpful staff. A real pleasure to shop at this store.

Andy at the shop was very helpful and informative about which hiking boots to wear, and Jade very friendly and helpful overall great shop definitely shop here again

Jade was very helpful. She dealt quickly and pleasantly with my requests. The shop in Darlington was tidy and easy to browse. I came home with 2 pairs of shoes and a set of socks. Exactly what I was looking for.

I was struggling to find some good outdoor stuff and then went to millets in Darlington town, I met this guy called James, a good shop assistant who helped me for an hour until I find what I needed. He not just sold the items but also provided Good info. He should be the manager, he can make more people like him. I spent £250 in one go and I am happy for the products.

Great service by Jennii, I hate shoe shopping but she made it quick and painless and she provided a great recommendation, ended up with 2 pairs.

Excellent service provided by Andy today, very knowledgeable and happy to help.

The staff were extremely helpful and friendly when I phoned the store with a query and when I arrived to make my purchase.

Good range of hiking boots and a good price range. Andy from the Darlington branch was so helpful, very knowledgeable and friendly. Will happily shop there again.

I bought some walking boots in the sale a few weeks ago, the service was great from both the manager and the sales assistant. Really helpful staff, thank you

They were just about to close up, let me come in, took their time to advise me and gave me wider product recommendations, and wished me a great weekend!

Brilliant service and great knowledge.

Great staff - knowledgable and helpful.
Good range of gear at competitive price.

Popped in on the off chance and walked out with a couple of pairs of walking boots from the sale. The lady who served me was chatty and knowledgeable on the area (and walking boots!) I even got to try on a pair of wonderful Moabs 😃 So, if you find yourself in Millets ask for Amelia (sorry if I got that wrong 😳) although I'd imagine the rest of the staff are just as great, and bag yourself a bargain or two.

I was served by James who was very knowledgeable about products and was happy to help. I would definitely recommend this store to others.

Staff were very friendly, and helpful. Made our shop fun for my young daughter.

Really great service today, James helped me to find everything I needed for a Explorers scout expedition.
Thank you. Definitely will be recommending.

Very helpful, efficient and knowledgeable staff. Sam was brilliant.

Very knowledgeable about the products, not pushy at all, and sincere in her friendliness - such a lovely lady. Millets are very lucky to have a staff member of such quality, nothing makes me recoil from making a purchase more than a sales person who is putting on a performance.
The store itself is big enough to have options but not so big that choice becomes overwhelming, it is easy to choose something and buy it.