When I entered the store I was immediately pounced on by a lady who shouted at me as I walked in and made me feel as if I I couldn’t come in unless there was something specific I wanted, no just com... Voir plus
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Lisez les avis des autres
I’ve always liked Millets. The Middlesbrough branch is staffed with friendly and courteous staff and I made a point of purchasing my winter coat there, on purpose, because the staff are always frien... Voir plus
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My first visit to Millets in Middlesbrough was very good. Jack was very enthusiastic and the added bonus of someone with practical knowledge meant Jack had lots of great advice on the items I was look... Voir plus
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I popped into the Middlesbrough store today to see if they had any warm hats as it was baltic today. I popped in and saw a lovely beanie that was on sale. I was served by Jonny who was very helpful an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
À propos de Millets - Middlesbrough
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
48 Linthorpe Road, TS1 1RA, Middlesbrough, Royaume-Uni
- 01642 061626
4,9
Excellent
331 avis
Demande des avis aux clients
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful and informative staff.
24 août 2023
Réponse de Millets - Middlesbrough
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
The 2 lads Sam & James could not have…
The 2 lads Sam & James could not have been more helpful in helping us sort the issue we had with a faulty tent.
Their customer service was excellent & even helped bring the tent to our car.
2 septembre 2023
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Millets Linthorpe Road Excellent
Fantastic Experience, Visited the Store Twice in the Last Couple of Weeks, Purchased Boys Walking Shoes, Camping Gas and Swiss Army Knife. Jonny Was Very Helpful. Thank You. Will Definitely Be Going Back Customer Service & Prices Faultless.👍
29 août 2023
Avis spontané
Réponse de Millets - Middlesbrough
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Love this store . Linthorpe rd middlesbrough
The staff always find what im looking for , Jonny is always super helpful and has good advice , my favourite shop !
28 août 2023
Avis spontané
Réponse de Millets - Middlesbrough
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Good price for hiking poles
I bought a pair of hiking poles previously - buy one get 2nd half price & after using them up Helvellyn a gave them to a friend. As they're tried & tested I've not bought another pair. P.s. I did buy a set from one of the German grocers but they weren't as good so were returned...
25 août 2023
Avis spontané
Réponse de Millets - Middlesbrough
Hello Wajid,
Thank you for taking the time to leave a review.
It's great to hear that after trying and testing a pair of walking poles you then gifted a pair to a friend.
We do look forward to having you shop with us again soon.
Emma,
Millets Online Review Team.
Really good service
Really good service. The staff were knowledgeable, approachable. They really worked hard to find things that were suitable for my needs
25 août 2023
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great Little Store
Really friendly bunch of guys in Middlesbrough branch. Helpful and knowledgeable as well
22 août 2023
Avis spontané
Réponse de Millets - Middlesbrough
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Helpful, knowledgeable staff
Phoned the store to check on the availability of an item. When I attended the item was waiting at the till. Jonny, the shop assistant was very helpful and provided great advice in respect of other items I wished to purchase. Very helpful and knowledgeable staff. On the this visit I purchased a waterproof coat and ruck sac cover. Good quality products.
5 août 2023
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Purchased a air bed wud not stay up
Purchased a air bed wud not stay up , so returned it n the gentleman that served me in middlesbrough helped me a lot is name was jonny, thankyou so much
11 août 2023
Avis spontané
Attentive and knowledgeable staff
Attentive and knowledgeable staff. Most helpful with online ordering
27 juillet 2023
Réponse de Millets - Middlesbrough
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Bought a pair of boots and shoes today…
Bought a pair of boots and shoes today 07/08/23. Staff were both helpful n informative of the type of footwear that would best suit my need. Thank you James & Sam 😊
7 août 2023
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Réponse de Millets - Middlesbrough
HI Susan.
Thank you for taking the time to contact us with your review and for bringing this to our attention.
I am sorry your item arrived damaged.
We can definitely get this looked in to for you.
please email us at onlinereviews@jdsports.co.uk and include your review reference number #TP38770 in the subject and contents of your email.
Please also include your order number, full name and billing address and we can look into this for you.
Thanks,
Sam,
Millets Online Review Team.
Sam knows his stuff
Sam was very knowledgeable and honest when we asked his advise on walking boots. It wasn't about trying to sell us the most expensive ones he wanted to know what are requirements were. He was very clued up and helpful resulting in my partner buying a pair of boots when he didn't even go in to buy some, I did!
30 juillet 2023
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great friendly staff
Great friendly staff, purchased two items and was helped all the way.
Thank you to the two young lads in there that were so helpful. 10 out 10
I will be giving Millets first visit next time weather it's on line or in person.
24 juillet 2023
Avis spontané
Réponse de Millets - Middlesbrough
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Ordered a tent
Ordered a tent, double airbed and rubber mallet was told 3-6 days for delivery on 14th July only mallet turned up had 2 delayed delivery messages and now courier has had it for 3 days and no notification of when it's coming, had to go out and buy another tent to be safe
23 juillet 2023
Réponse de Millets - Middlesbrough
Hello Nikki,
Thank you for taking the time to leave a review.
I am sorry to hear that you have not received your order as expected and I can understand how disappointing this must be.
If you would like to discuss this further please contact us at onlinereviews@millets.co.uk quoting your review reference as the subject TP37565 and provide your order number, full name, and billing address so we can assist you with this further.
Regards,
Ellie,
Millets Online Reviews Team.
The staff were kind and helpful
The staff were kind and helpful, very easy transaction. I would highly recommend this store.
21 juillet 2023
Avis spontané
Réponse de Millets - Middlesbrough
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Very good service!
Called in for some new work boots and the experience was very good. I was greeted politely upon entering the store. I knew what I was looking for and the assistant brought the products I wanted to try quickly and seemed knowledgeable about them. I showed him I could get the same boots for a lot less somewhere else and he matched the price and knocked off and additional 10%. My transaction was concluded quickly and ai left the store with nothing but good impressions and thoughts about my experience of shopping there. I would definitely return to purchase further items in the future.
7 juillet 2023
Avis spontané
Réponse de Millets - Middlesbrough
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Really helpful staff that go out of…
Really helpful staff that go out of their way to help! Thanks Sonny.
2 juillet 2023
Avis spontané
Réponse de Millets - Middlesbrough
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Staff are always knowledgeable and…
Staff are always knowledgeable and welcoming. No name on receipt but I got served by 007 funnily enough if that helps management direct the feedback appropriately. Experience today was great, staff helped me find a cooler and explained the different options - just very friendly and professional.
3 juillet 2023
Avis spontané
Réponse de Millets - Middlesbrough
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Two very helpful young chap's…
Two very helpful young chap's who greeted me upon entering the store. I didn't waste much time looking around as I had a good idea what I was after. I explained and was shown a couple of items, one of which was Ideal.
Sam served me at the till and I'd definitely visit this store again.
27 juin 2023
Avis spontané
Réponse de Millets - Middlesbrough
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
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