Millets - Penzance Avis 

504
TrustScore 5 sur 5

4,9

1-2 Market Jew Street, TR18 2HN Penzance, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service from Matt yesterday choosing my new Merrell walking shoes. Tried a few possibles on with Matt’s advice and guidance and settled on the best pair for the job. Would have been two pairs bu... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Well Douglas in the shop was really very good When I got home I received an email to say order number 360675325 had been cancelled even though when I just went on line again it still said that there... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very helpful staff team member Dave got on his hands and knees to search through all the boxes of children’s rainwear to find just the size and colour that our five year old granddaughter needed. Full... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were advised ably and gently by Katy, who was attentive, knowledgeable but not overbearing. She helped turn what could have been a stressful event into an extremely pleasant one. As did Jade who as... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Penzance

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 1-2 Market Jew Street, TR18 2HN, Penzance, Royaume-Uni

  • 01736 800173

4,9

Excellent

TrustScore 5 sur 5

504 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(504)

5 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I needed some sunglasses

I needed some sunglasses, just had drops put in my eye and left my sunglasses in my car. So was looking for wrap around sunglasses, luckily there some on half price. Although I didn't spot the price until helped by Douglas and processed my purchase efficiently thank you

24 juin 2025
Avis spontané
Logo de Millets - Penzance

Réponse de Millets - Penzance

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

An excellent store

An excellent store - I always get help.
Bought some good shoes and looked after by Gina.

27 juin 2025
Avis spontané
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Réponse de Millets - Penzance

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Helpful & friendly staff

Helpful & friendly staff thanks Jade & Gina!

8 juin 2025
Avis spontané
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Réponse de Millets - Penzance

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service, knowledgeable staff and understanding of personal circumstances.

21 juin 2025
Avis spontané
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Réponse de Millets - Penzance

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

First tent in 8 years

My wife and I went in looking for a tent so we can start camping after a 8 year lay off . The young lady that served us Katy was very helpful. She answered all our questions and needs like can we stand upright in the tent and time to erect the tent . Well we left with a tent in hand and felt we had a great positive service from this young lady and we’re not pushed into buying what we didn’t want . Thank you Katy

19 juin 2025
Avis spontané
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Réponse de Millets - Penzance

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Good experience in every respect.

Gina was very helpful when I was paying for tent pegs, mallet and peg extractor. There was also a gentleman working alongside who showed me where they all were. Really good service from both. Makes shopping there a pleasure.

10 juin 2025
Avis spontané
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Réponse de Millets - Penzance

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

As a visitor and a photographer I needed new footwear..

As a visitor and a photographer, I found I needed some new footwear for the paths and tracks in the area. At Millets Penzance, there was a sale. Service was prompt and helpful. Gina was friendly and I left with the walking shoes I was looking for, plus socks and waterproof trousers.

8 juin 2025
Avis spontané
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Réponse de Millets - Penzance

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Staff are friendly and helpful

Staff are friendly and helpful. Advised on right size. Allowed me to put on one of their fleeces under the waterproof jacket I was interested in to get me up to my winter chest size.

2 juin 2025
Avis spontané
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Réponse de Millets - Penzance

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Good store, friendly staff.

Bought a few items at this store and have always received good service particularly from William. Always friendly, knowledgeable and helpful.

25 mai 2025
Avis spontané
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Réponse de Millets - Penzance

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Top notch!

Katy looked after us so well when we went in to buy some new walking shoes, she was incredibly helpful and polite and even made friends with our dog and gave him some treats! Thanks!

3 mai 2025
Avis spontané
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Réponse de Millets - Penzance

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

The Penzance store have such a friendly…

The Penzance store have such a friendly and efficient staff team. Telephone requests for stock item information are accurately answered and items put by on request

15 mai 2025
Avis spontané
Logo de Millets - Penzance

Réponse de Millets - Penzance

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Went in to buy trainers for a trip to…

Went in to buy trainers for a trip to Scotland . Katy was a great help, even showed me a cheaper pair than I was looking at. She gave me time to choose and was extremely helpful. Her colleague Gina helped too.
I was in the store on Monday with a friend , who was buting some walking boots. Again. Great service. Different staff but the ethos and customer care in the Penzance store is exemplary . Well done all of you

15 mai 2025
Avis spontané
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Réponse de Millets - Penzance

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent, friendly and helpful

Katy and Jade were super helpful and knowledgeable in helping me choose my walking boots. They gave plenty of time for me to walk around and decide. A brilliant service and reasonable price. Thank you. We will shop here again.

10 mai 2025
Avis spontané
Logo de Millets - Penzance

Réponse de Millets - Penzance

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great camping shop

Great camping shop, staff are helpful and prices are competitive plus a good range of stock. Frequently shop here.

24 avril 2025
Avis spontané
Logo de Millets - Penzance

Réponse de Millets - Penzance

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service from Jade and colleague. Really informative friendly and polite.

26 avril 2025
Avis spontané
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Réponse de Millets - Penzance

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Fantastic customer service

I popped in to get a pair of gloves and ended up buying lots more! Superb service from both Katy and Will. Much appreciated.

17 avril 2025
Avis spontané
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Réponse de Millets - Penzance

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Super customer service

Super customer service! Doug listened about what I was looking for, showed three alternatives and one was the best... so I bought.
Well done, Doug.
Keep Penzance shopping LIVE!

28 février 2025
Avis spontané
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Réponse de Millets - Penzance

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Gina was so friendly and helpful

Gina was so friendly and helpful, she brought me the Berghaus walking boots that I'd been looking to replace and was very chatty.

25 mars 2025
Avis spontané
Logo de Millets - Penzance

Réponse de Millets - Penzance

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great customer service and the staff…

Great customer service and the staff were very helpful. Mainly Zac and Gina,,,😁

2 mars 2025
Avis spontané
Logo de Millets - Penzance

Réponse de Millets - Penzance

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

The lady attending us was very helpful…

The lady attending us was very helpful and knowledgeable. Items are also well priced

28 février 2025
Avis spontané
Logo de Millets - Penzance

Réponse de Millets - Penzance

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

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