So useful to have a local shop with well informed staff. Not sure I want to be asked to donate to your chosen charity, why not have a info up on a board at the till and make it more voluntary
L'entreprise a répondu
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Lisez les avis des autres
Polite and efficient staff. Although they did not notice that they and a customer was taking up a lot of space and blocking the way.
L'entreprise a répondu
We were served by happy, extremely helpful yet not ‘pushy’ female staff. They were knowledgeable and had experience of the areas we needed help with (marine and safari trekking equipment). Millets had... Voir plus
L'entreprise a répondu
A very helpful young man working in the Southsea branch of Millets helped my daughter choose a backpack for travelling. He pointed out the features required for the type of trip my daughter planned, s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
À propos de Millets - Southsea
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
5 Palmerston Road, PO5 3QQ, Southsea, Royaume-Uni
- 02392 009461
5,0
Excellent
790 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Friendly staff, decent stock
Malachi was really helpful and was very patient with me. New the answers to specific questions. Shop had a good mix of stuff including discounts. The boots I did want to get were out of stock but had another pair as back up!
17 mars 2024
Avis spontané
Réponse de Millets - Southsea
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Malachi greeted me and gave great…
Malachi greeted me and gave great service,would recommend this store gave great service.
17 mars 2024
Avis spontané
Réponse de Millets - Southsea
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Réponse de Millets - Southsea
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Exchange
I was met by Chris at the front of the store. He asked how he could help me and after I’d explained the reason for my visit he asked appropriate questions to understand what it was I needed. He then explained the difference between 3 or 4 options and I made my choice from there.
8 mars 2024
Avis spontané
Réponse de Millets - Southsea
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great experience
Super helpful and friendly staff , helped me find what I wanted
5 mars 2024
Avis spontané
Réponse de Millets - Southsea
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Very friendly
Very friendly, helpful service. Quality goods at a very reasonable price.
6 mars 2024
Avis spontané
Réponse de Millets - Southsea
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Millets Southsea Great Shop
Small shop but great choice and knowledgeable and helpful staff.
Thanks
5 mars 2024
Avis spontané
Réponse de Millets - Southsea
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
My first visit to this shop
My first visit to this shop. Lovely staff, very knowledgeable and helpful.
6 février 2024
Avis spontané
Réponse de Millets - Southsea
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Lovely shopping experience
Assistant was extremely helpful and friendly. He gave good advice and I bought a pair of walking boots at a very good price. Would shop there again as you cannot fault the prices and friendly team.
27 février 2024
Avis spontané
Réponse de Millets - Southsea
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Staff were friendly and helpful
Staff were friendly and helpful. Good stock of items with lots of choice.
27 février 2024
Avis spontané
Réponse de Millets - Southsea
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Good customer service
I often pop into Millets Southsea and always get a friendly acknowledgment.
Staff helpful and will check to see if my size available elsewhere if it’s not on the shop floor
Jim helped me today to find a suitable pair of sturdy boots for work
16 février 2024
Avis spontané
Réponse de Millets - Southsea
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
The shop assistant went and checked…
The shop assistant went and checked their warehouse for the size required, as they recently took a delivery, came out with them. Fitted a treat especially as I've awkward sized feet. Recommend Millets and their staff 5*
23 février 2024
Avis spontané
Réponse de Millets - Southsea
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Great service as usual.....and good…
Great service as usual.....and good deals
21 février 2024
Avis spontané
Réponse de Millets - Southsea
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Réponse de Millets - Southsea
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent customer service
Bought some really good, comfortable walking boots. Excellent customer service from Keira. Very helpful and friendly.
12 février 2024
Avis spontané
Réponse de Millets - Southsea
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Extremely helpful staff
Extremely helpful staff, managed to find just what I wanted.
Paula.
10 février 2024
Avis spontané
Réponse de Millets - Southsea
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Very helpful
Very helpful, patient staff!
Thoroughly recommend Millets, Southsea.
2 février 2024
Avis spontané
Réponse de Millets - Southsea
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Excellent service
Excellent, friendly service. Had exactly what I wanted, at a really good price.
6 février 2024
Avis spontané
Réponse de Millets - Southsea
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Really helpful staff member
Really helpful staff member. Great customer service.
3 février 2024
Avis spontané
Réponse de Millets - Southsea
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent service from staff
Excellent service from staff. Friendly, helpful and knows the products well to help me reach the correct buying decision.
1 février 2024
Avis spontané
Réponse de Millets - Southsea
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
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